Skip to content

Email-based Reminders Promoting Recommended Pediatric Preventative Visits

Evaluation of Email-based Reminders in Promoting Adherence to the Recommended Pediatric Preventative-visit Schedule Among Rural Patients

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05317884
Enrollment
1186
Registered
2022-04-08
Start date
2022-05-16
Completion date
2022-09-13
Last updated
2022-11-23

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Immunization Programs

Keywords

Pediatrics, Reminder Systems, Preventive Medicine, Child Health, Appointments and Schedules

Brief summary

The purpose of this study is to assess, prospectively, the effect of email reminders for well-child check (WCC) visits on adherence to these visits among those who have not yet scheduled the visit. The investigators hypothesize that sending reminders will increase scheduling WCC visits, attending WCC visits, and being up to date for the child's required immunizations beyond what occurs in the absence of these reminders.

Detailed description

Regular attendance at recommended WCC visits is associated with having up-to-date immunizations. Standard care involves scheduling a follow-up WCC visit at the end of the current visit. However, if the child's parents do not choose to schedule a follow-up visit at that time or miss a WCC visit, they may not be offered another easy opportunity to schedule one. That is, they would have to remember to schedule a visit and contact the clinic proactively. In this study, 30 days before a child is due for their WCC visit, parents who have not yet scheduled a WCC visit for up to 30 days (for 5-month-olds) or 60 days (for all other ages) after their child is due for a visit will be randomly assigned to two groups with a random number generator. One group will receive an email reminder, while the other group will not receive any reminder. The randomization of participants to different conditions will be in place until 800 participants have been identified and randomly assigned to one of the arms (estimated sample to detect at least a 10% absolute difference) or 180 days, whichever comes first. To account for delays in updating clinical databases, the final outcome data will be checked 90 days after the last eligible visit (for a maximum study period of 270 days).

Interventions

BEHAVIORALReminder

Email

Sponsors

Geisinger Clinic
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
PREVENTION
Masking
DOUBLE (Subject, Caregiver)

Masking description

The participants and providers will not know that email reminders were randomized. Participants who received an email (and their providers if they shared this email) will know that they have received an email, but it is not likely that they will know that other participants did not receive an email (and vice-versa).

Intervention model description

No reminder group vs. reminder group

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* Parents (or contact on record) of children aged 5, 8, 11, 14, or 17 months * No WCC visits scheduled 30 days after the child's monthly birthday (for 5 month-olds) or 60 days (for all other ages) ahead of their due date for a WCC (i.e., month 6, 9, 12, 15, or 18) * Has an email address on record * Child is currently seen in Pediatric clinics under the Geisinger umbrella (has at least one prior visit)

Exclusion criteria

* Did not opt out of emails

Design outcomes

Primary

MeasureTime frameDescription
WCC visit scheduled30-60 days from the email send dateBinary variable of scheduling a WCC visit as established by visit type, visit reasons, and billing codes (if available)

Secondary

MeasureTime frameDescription
WCC visit made30-60 days from the email send dateBinary variable of going to a WCC visit as established by billing codes
Immunization status60 days from the email send dateBinary variable indicating whether pediatric vaccinations are up to date, defined as having no current immunization care gaps

Other

MeasureTime frameDescription
Hepatitis A immunization status60 days from the email send dateBinary variable indicating whether Hepatitis A vaccinations are up to date, defined as having no current immunization care gaps
Emails opened60 days from the email send dateBinary variable of opening the email
Varicella immunization status60 days from the email send dateBinary variable indicating whether Varicella vaccinations are up to date, defined as having no current immunization care gaps
Hepatitis B immunization status60 days from the email send dateBinary variable indicating whether Hepatitis B vaccinations are up to date, defined as having no current immunization care gaps
Follow-up WCC visit scheduled61-150 days from the email send dateBinary variable of scheduling a WCC visit as established by visit type, visit reasons, and billing codes (if available)
Measles, Mumps, and Rubella immunization status60 days from the email send dateBinary variable indicating whether Measles, Mumps, and Rubella (MMR) vaccinations are up to date, defined as having no current immunization care gaps

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026