Contraception, Health Care Utilization
Conditions
Brief summary
The Contraceptive Choice Center (C3) will compare the patient experience between patients receiving contraceptive counseling using a telephone versus video telehealth model.
Detailed description
The Contraceptive Choice Center (C3) will offer contraceptive counseling to patients via telehealth. Participants will be randomized to receive counseling via video or telephone. We will compare patient satisfaction with contraceptive counseling, receipt of desired contraceptive method, and identification of barriers with technology use.
Interventions
Patients will receive contraceptive counseling to review all available contraceptive methods prior to their visit with a clinician.
Sponsors
Society of Family Planning
Washington University School of Medicine
Study design
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Eligibility
Sex/Gender
FEMALE
Age
14 Years to No maximum
Healthy volunteers
No
Inclusion criteria
* Able to speak and read English * Access to video-capable technology
Exclusion criteria
* Incarceration * Unable to provide informed consent secondary to language barrier or cognitive limitation
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Patient Satisfaction Assessed by IQFP | Baseline | Interpersonal Quality in Family Planning (IQFP) scale Continuous score: 11-55, higher scores indicate higher patient satisfaction Dichotomous: highest score (55) versus lower scores, highest score indicates highest patient satisfaction |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| % of Patients Receiving Desired Contraceptive Method Assessed by Medical Record Review | 30 Days Post Baseline | — |
| % of Patients Reporting Barriers to Technology Use Assessed by Baseline Questionnaire | Baseline | Percentage of patients reporting limited access to mobile telephone or computer with video capabilities, unreliable telephone or internet service, and environmental distractors (i.e. loud noises, lack of privacy) |
Countries
United States
Outcome results
None listed