Etiquette, Medical, Patient Satisfaction
Conditions
Brief summary
Physician behavior plays an important role on patient perception of their care team and on patient satisfaction. Though studies have attempted to impact how physicians interact with their patients through various initiatives, the effect of more subtle nudges on physician behavior have not been studies. As such, the investigators propose a randomized controlled deception trial to evaluate the impact of nudges on hospitalist behavior and patient satisfaction.
Interventions
BEHAVIORALNudge
Room intervention
Sponsors
University of Texas Southwestern Medical Center
Study design
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
DOUBLE (Subject, Caregiver)
Eligibility
Sex/Gender
ALL
Age
18 Years to 99 Years
Healthy volunteers
No
Inclusion criteria
* Hospitalist Physicians at Parkland Memorial Hospital who are willing to participate
Exclusion criteria
* None
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Physician Sitting Rate | During the Observed Physician Encounter | This will be a binary measurement of whether or not the physician sits with the patient during the observed encounter. |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| TAISCH: Tool to Assess Inpatient Satisfaction with Care from Hospitalists | Immediately Following Observed Physician Encounter | This is a previously validated measure of patient satisfaction for hospitalists. |
Countries
United States
Outcome results
None listed