User Experience
Conditions
Keywords
elderly, hospital room, innovation
Brief summary
Nowadays in France, the standards of hospital rooms are being questioned in view of the particularities of certain populations admitted to hospitals. The Groupement de Coopération Sanitaire des Hôpitaux Universitaires du Grand Ouest (GCS HUGO) proposes to improve the quality of geriatric care through the modernisation of hospital rooms. The GCS HUGO has launched a project to co-design a hospital room adapted to the elderly, called Hospi'Senior, with the help of the Dependency and Old Age steering committee. This committee is made up of experts from HUGO and partner companies. The Hospi'Senior room is composed of innovative technologies concerning bed equipment (e.g. bed canopy), autonomous (e.g. lifeline) and assisted mobility (e.g. rail lift system), lighting (e.g. light guide), communication (touch tablet) and social space (furniture). The project consists in evaluating the user experience (UX) of : * patients hospitalized in the Hospi'Senior room, * informal caregivers of patients hospitalized in the Hospi'Senior room, * caregivers who have worked in the Hospi'Senior room.
Detailed description
The specificities of Hospi'Senior room are multiple and concern in particular : * The equipment of the bed :to create a more personalized room: presence of a bed canopy, orientation of the bed towards the windows, presence of a multifunctional space at the head of the bed. * The autonomous mobility of the patient by facilitating the movements and by preserving the orientation in time of the patient: ephemeris for the temporal orientation, lifeline and sliding door. * Caregiver-assisted mobility to facilitate patient movements: lifting rail above the bed. * Lighting to ensure safe movement, especially during the night: light guide, room light, window mirrors, bathroom lighting. * The digital interface with a touch tablet to improve the occupational and communication aspects. * The socialization space to welcome visitors in the room. Design: Step 1: A visit to the room is made to each participant (patients, informal caregivers, caregivers). Step 2: no change in care or support for users during hospitalization Step 3: UX assessment: * Patients: collected at the end of the hospitalization, * Informal caregivers: collected at the end of the patient's stay, * Caregivers: collected after 3 months of using the Hospi'Senior room.
Interventions
OTHERUser experience
User experience is assessed by validated scale
Sponsors
University Hospital, Angers
Study design
Observational model
OTHER
Time perspective
PROSPECTIVE
Eligibility
Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes
Inclusion criteria
* Patient : * Being admitted to Hospi'Senior room * Informal caregiver : * Be the informal caregiver of a patient admitted to Hospi'Senior room (only one caregiver per patient) * Age ≥ 18 years old * Able to visit the patient admitted to Hospi'Senior room * Caregiver : * Age ≥ 18 years old * Be a healthcare professional involved in the short-term geriatric unit, from one of 4 categories: * physicians, * permanent paramedical caregivers (nurse, nurse's aide, health executive), * support paramedical staff (psychologist, neuropsychologist, physiotherapist, adapted physical activity teacher), * technical staff (stretcher bearer).
Exclusion criteria
* Patient : * Contraindication to participation in the study at the discretion of the medical team * Refusal to participate * Poor understanding of the French language * Persons deprived of liberty by an administrative or judicial decision, persons under forced psychiatric care, adults under legal protection or unable to express their consent * Informal caregiver : * Refusal to participate * Poor understanding of the French language * Persons deprived of liberty by an administrative or judicial decision, persons under forced psychiatric care, adults under legal protection * Caregiver : * Be a staff in training * Less than 3 months seniority in the unit * Refusal to participate
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| User experience of patients (AttrakDiff) | at the end of hospitalization, an average of 9 days | User experience of the Hospi'Senior room is assessed by Attrakdiff scale (20 items) |
| User experience of patients (meCUE) | at the end of hospitalization, an average of 9 days | User experience of the Hospi'Senior room is assessed by meCUE (Modular Evaluation of key Components of User Experience) scale module 2 (8 items) |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| User experience of caregivers (AttrakDiff) | after 3 months of using the Hospi'Senior room | User experience of the Hospi'Senior room is assessed by Attrakdiff scale (20 items) |
| User experience of caregivers (meCUE) | after 3 months of using the Hospi'Senior room | User experience of the Hospi'Senior room is assessed by meCUE scale module 2 (8 items) |
| User experience of patients and informal caregivers of each equipment | at the end of hospitalization, an average of 9 days | User experience of each equipment is assessed by meCUE module 1 (5 items) |
| User experience of informal caregivers (Attrakdiff) | at the end of hospitalization, an average of 9 days | User experience of the Hospi'Senior room is assessed by Attrakdiff scale (20 items) |
| Safety aspect of mobility and lighting equipment | at the end of hospitalization, an average of 9 days | Safety aspect is assessed by QUEST (Quebec User Evaluation of Satisfaction with assistive Technology) scale for patients and informal caregivers |
| Felt affects by caregivers | after 3 months of using the Hospi'Senior room | Felt affects are assessed by PANAS (Positive And Negative Affect Schedule) scale (20 items) |
| User experience of caregivers of each equipment | after 3 months of using the Hospi'Senior room | User experience of each equipment is assessed by meCUE module 1 (5 items) |
| User experience of informal caregivers (meCUE) | at the end of hospitalization, an average of 9 days | User experience of the Hospi'Senior room is assessed by meCUE scale module 2 (8 items) |
Contacts
Primary ContactCédric ANNWEILER, MD,PhD
Outcome results
None listed