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Effect of Clear Masks on Patient Satisfaction With Communication

The Effect of Clear Masks on Patient Satisfaction With Physician Communication During Awake Brain Surgery

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05088603
Enrollment
72
Registered
2021-10-22
Start date
2021-11-16
Completion date
2023-07-31
Last updated
2024-07-29

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Communication, Patient Satisfaction

Keywords

clear mask, neurological condition, deep brain stimulation, brain surgery, neurology

Brief summary

The purpose of this research study is to evaluate participants' experience and satisfaction during the awake deep brain stimulation (DBS) procedure. Normally, the neurologist will ask the participant questions and also ask the participant to perform tasks during surgery. During this time, the neurologist will be talking to the participant and the participant will be responding by answering questions or participating with the tasks. For some study participants, there will be one small change made to the typical way the neurologist conducts this evaluation. The study staff will then ask the study participants about their experience with the neurologist's evaluation. The subject will not be told what part of the evaluation is changed for the study, until after they have responded to the questionnaire.

Detailed description

All participants scheduled for a DBS phase I surgery will be contacted via telephone in the days prior to their scheduled surgery to discuss the possibility of study participation. This will be done to give the participant time to consider study participation in order to avoid delays the morning of surgery. The morning of surgery the participant will be approached in pre-operative holding room to discuss participation in the study and if amenable sign consent for participation. This discussion will inform the participant that minor changes are being made in an attempt to improve the participant experience, but limited information will be shared to reduce potential bias that might result from the participant knowing what is being studied.

Interventions

DEVICEClear Mask

The clear mask has a 4.75 x 1.35 inch clear window that allows for clear visibility of the mouth.

Sponsors

Wake Forest University Health Sciences
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
SUPPORTIVE_CARE
Masking
NONE

Intervention model description

The neurologist will wear the mask type assigned by randomization for the duration of involvement in the surgery. At the conclusion of the neurologist's interaction with the participant, the participant will be asked a series of questions to evaluate the communication experience. This step will be performed by another member of the study team (not the participating neurologist) who will read from the questionnaire and record the participant's responses. During questioning, the neurologist will step out of the operating room to reduce potential bias from the participants answering subjective questions in front of the neurologist.

Eligibility

Sex/Gender
ALL
Age
19 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* Patients electing to undergo deep brain stimulator placement * Patient in whom general anesthesia is not planned for stimulator target localization

Exclusion criteria

* Patients who do not give consent * Patients who do not undergo DBS placement * Patients who are blind or have a severe visual impairment * Non-English speaking patients (i.e., patients for whom an interpreter would be needed to conduct the intra-operative assessment)

Design outcomes

Primary

MeasureTime frameDescription
Number of Participants With a Positive Response Score of 4 to Question 1 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) QuestionnaireDay 1 Post SurgeryQuestionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question #1 of the CG-CAHPS is Did this provider explain things in a way that was easy to understand? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.

Secondary

MeasureTime frameDescription
Number of Participants With a Positive Response Score of 4 to Question 3 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) QuestionnaireDay 1 Post SurgeryQuestionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 3 Did this provider seem to know the important information about your medical history? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.
Number of Participants With a Positive Response Score of 4 to Question 4 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) QuestionnaireDay 1 Post SurgeryQuestionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 4 Did this provider show respect for what you had to say? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.
Number of Participants With a Positive Response Score of 4 to Question 5 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) QuestionnaireDay 1 Post SurgeryQuestionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 5 Did this provider spend enough time with you? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.
Number of Participants With a Positive Response Score of 4 to Question 6 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) QuestionnaireDay 1 Post SurgeryQuestionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 6 Did this provider demonstrate empathy? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.
Number of Participants With a Positive Response Score of 4 to Question 2 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) QuestionnaireDay 1 Post SurgeryQuestionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 2 Did this provider listen carefully to you? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.
Number of Participants With a Positive Response Score of 4 to Question 8 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) QuestionnaireDay 1 Post SurgeryQuestionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 8 Did you understand what you were being asked to do? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.
Number of Participants With a Positive Response Score of 4 to Question 9 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) QuestionnaireDay 1 Post SurgeryQuestionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 9 How satisfied are you with the procedure thus far overall? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.
Number of Participants With a Positive Response Score of 4 to Question 10 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) QuestionnaireDay 1 Post SurgeryParticipants were asked What was your impression of the doctor's mask with 1 meaning Strongly Disliked and 4 meaning Strongly Liked. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.
Number of Participants With a Positive Response to Question 11 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) QuestionnaireDay 1 Post SurgeryParticipants were asked What comments do you have about the doctor's mask. The free text responses were categorized as positive/negative/neutral. Outcome is count of positive responses.
Number of Participants With a Positive Response Score of 4 to Question 7 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) QuestionnaireDay 1 Post SurgeryQuestionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 7 How comfortable do you feel trusting the provider's decisions? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.

Countries

United States

Participant flow

Participants by arm

ArmCount
Clear Mask
Subjects randomized to this group will have a neurologist who wears a clear mask during their procedure and during their interaction with the subject. Clear Mask: The clear mask has a 4.75 x 1.35 inch clear window that allows for clear visibility of the mouth.
31
Standard Mask
Subjects randomized to this group will have a neurologist who wears a standard mask during their procedure and during their interaction with the subject.
34
Total65

Withdrawals & dropouts

PeriodReasonFG000FG001
Overall StudyProtocol Violation61

Baseline characteristics

CharacteristicTotalClear MaskStandard Mask
Age, Continuous69.0 years69.0 years68.5 years
HHIE -S Overall Score4 units on a scale0 units on a scale7 units on a scale
Indication for DBS
Dystonia
3 Participants3 Participants0 Participants
Indication for DBS
Essential Tremor
21 Participants9 Participants12 Participants
Indication for DBS
Parkinson's Disease
41 Participants19 Participants22 Participants
Race/Ethnicity, Customized
Race/Ethnicity
Unknown/Not Reported
1 Participants0 Participants1 Participants
Race/Ethnicity, Customized
Race/Ethnicity
White, non-Hispanic
64 Participants31 Participants33 Participants
Sex: Female, Male
Female
18 Participants12 Participants6 Participants
Sex: Female, Male
Male
47 Participants19 Participants28 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 310 / 34
other
Total, other adverse events
0 / 310 / 34
serious
Total, serious adverse events
0 / 310 / 34

Outcome results

Primary

Number of Participants With a Positive Response Score of 4 to Question 1 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire

Questionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question #1 of the CG-CAHPS is Did this provider explain things in a way that was easy to understand? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.

Time frame: Day 1 Post Surgery

Population: All randomized subjects who were not excluded due to a protocol deviation.

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Clear MaskNumber of Participants With a Positive Response Score of 4 to Question 1 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire29 Participants
Standard MaskNumber of Participants With a Positive Response Score of 4 to Question 1 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire29 Participants
p-value: 0.106Fisher Exact
Secondary

Number of Participants With a Positive Response Score of 4 to Question 10 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire

Participants were asked What was your impression of the doctor's mask with 1 meaning Strongly Disliked and 4 meaning Strongly Liked. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.

Time frame: Day 1 Post Surgery

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Clear MaskNumber of Participants With a Positive Response Score of 4 to Question 10 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire20 Participants
Standard MaskNumber of Participants With a Positive Response Score of 4 to Question 10 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire17 Participants
p-value: 0.159Fisher Exact
Secondary

Number of Participants With a Positive Response Score of 4 to Question 2 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire

Questionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 2 Did this provider listen carefully to you? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.

Time frame: Day 1 Post Surgery

Population: All randomized subjects who were not excluded due to a protocol deviation

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Clear MaskNumber of Participants With a Positive Response Score of 4 to Question 2 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire31 Participants
Standard MaskNumber of Participants With a Positive Response Score of 4 to Question 2 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire33 Participants
p-value: 0.99Fisher Exact
Secondary

Number of Participants With a Positive Response Score of 4 to Question 3 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire

Questionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 3 Did this provider seem to know the important information about your medical history? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.

Time frame: Day 1 Post Surgery

Population: Missing one participant response to this question

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Clear MaskNumber of Participants With a Positive Response Score of 4 to Question 3 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire28 Participants
Standard MaskNumber of Participants With a Positive Response Score of 4 to Question 3 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire32 Participants
p-value: 0.99Fisher Exact
Secondary

Number of Participants With a Positive Response Score of 4 to Question 4 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire

Questionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 4 Did this provider show respect for what you had to say? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.

Time frame: Day 1 Post Surgery

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Clear MaskNumber of Participants With a Positive Response Score of 4 to Question 4 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire31 Participants
Standard MaskNumber of Participants With a Positive Response Score of 4 to Question 4 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire34 Participants
Secondary

Number of Participants With a Positive Response Score of 4 to Question 5 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire

Questionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 5 Did this provider spend enough time with you? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.

Time frame: Day 1 Post Surgery

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Clear MaskNumber of Participants With a Positive Response Score of 4 to Question 5 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire31 Participants
Standard MaskNumber of Participants With a Positive Response Score of 4 to Question 5 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire32 Participants
p-value: 0.529Fisher Exact
Secondary

Number of Participants With a Positive Response Score of 4 to Question 6 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire

Questionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 6 Did this provider demonstrate empathy? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.

Time frame: Day 1 Post Surgery

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Clear MaskNumber of Participants With a Positive Response Score of 4 to Question 6 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire29 Participants
Standard MaskNumber of Participants With a Positive Response Score of 4 to Question 6 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire32 Participants
p-value: 0.99Fisher Exact
Secondary

Number of Participants With a Positive Response Score of 4 to Question 7 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire

Questionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 7 How comfortable do you feel trusting the provider's decisions? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.

Time frame: Day 1 Post Surgery

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Clear MaskNumber of Participants With a Positive Response Score of 4 to Question 7 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire29 Participants
Standard MaskNumber of Participants With a Positive Response Score of 4 to Question 7 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire29 Participants
p-value: 0.502Fisher Exact
Secondary

Number of Participants With a Positive Response Score of 4 to Question 8 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire

Questionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 8 Did you understand what you were being asked to do? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.

Time frame: Day 1 Post Surgery

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Clear MaskNumber of Participants With a Positive Response Score of 4 to Question 8 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire29 Participants
Standard MaskNumber of Participants With a Positive Response Score of 4 to Question 8 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire30 Participants
p-value: 0.431Fisher Exact
Secondary

Number of Participants With a Positive Response Score of 4 to Question 9 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire

Questionnaire measures the subject's satisfaction and experience with his or her physician and/or physician practice. Question 9 How satisfied are you with the procedure thus far overall? with 1 meaning not at all and 4 meaning completely. Responses 1-3 were considered negative and response 4 considered positive. Outcome is count of positive responses.

Time frame: Day 1 Post Surgery

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Clear MaskNumber of Participants With a Positive Response Score of 4 to Question 9 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire27 Participants
Standard MaskNumber of Participants With a Positive Response Score of 4 to Question 9 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire26 Participants
p-value: 0.434Fisher Exact
Secondary

Number of Participants With a Positive Response to Question 11 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire

Participants were asked What comments do you have about the doctor's mask. The free text responses were categorized as positive/negative/neutral. Outcome is count of positive responses.

Time frame: Day 1 Post Surgery

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Clear MaskNumber of Participants With a Positive Response to Question 11 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire9 Participants
Standard MaskNumber of Participants With a Positive Response to Question 11 on the Clinician & Group Survey-Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) Questionnaire2 Participants
p-value: 0.051Fisher Exact

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026