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Pre-visit Digital Messaging Improves Patient Reported Outcome Measure Participation Prior to the Orthopedic Ambulatory Visit

Pre-visit Digital Messaging Improves Patient Reported Outcome Measure Participation Prior to the Orthopedic Ambulatory Visit: A Prospective, Randomized, Control Trial

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04983641
Enrollment
291
Registered
2021-07-30
Start date
2020-08-01
Completion date
2020-12-07
Last updated
2021-07-30

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Orthopedic Disorder

Keywords

PROMIS, Patient Reported Outcomes Measurement Information System

Brief summary

Patient-Reported Outcomes Measurement Information System (PROMIS) forms will be administered remotely to consecutive Orthopaedic patients presenting for new physician clinic visits. These patients will be sent either reminder e-mails, reminder digital patient portal (MyChart) messages, or no reminder messages at all concerning PROMIS form completion at timepoints prior to their respective clinic visits and PROMIS form completion rates will consequently be assessed. The primary objective of this study is to develop an understanding of whether pre-visit reminder messages influence PROMIS form completion in Orthopaedic patients.

Interventions

OTHERPre-Visit Messages

Patients in both experimental arms (E-mail and Digital Patient Portal MyChart) were sent pre-visit messages regarding PROMIS form completion via each respective modality at 1 week and also 3 days prior to their respective Orthopaedic clinic visits

Sponsors

Henry Ford Health System
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* At least 18 years old * English speaking * No previous PROM form completion at the healthcare system * Seeing a respective orthopedic provider for the first time * Active registration with the electronic medical record (EMR; Epic, Verona, WI) patient portal (MyChart) * Valid e-mail address.

Exclusion criteria

* Under 18 years old * Non-English speaking * Previous PROM form completion at the healthcare system * Seeing a respective orthopedic provider for follow-up * No active registration with the electronic medical record (EMR; Epic, Verona, WI) patient portal (MyChart) * No valid e-mail address.

Design outcomes

Primary

MeasureTime frameDescription
Pre-visit PROMIS completion rates in orthopaedic patients receiving reminder e-mails, digital patient portal (MyChart) message reminders, or no messages prior to scheduled clinic visit1 weekInvestigators will assess whether reminder messages prior to clinic visit have an impact on both remote pre-visit and overall PROMIS form completion rates in orthopaedic patients. Patients completing a single assigned PROMIS form will be regarded as having PROMIS completion.
At-visit PROMIS completion rates in orthopaedic patients receiving reminder e-mails, digital patient portal (MyChart) message reminders, or no messages prior to scheduled clinic visit1 weekInvestigators will assess whether reminder messages prior to clinic visit have an impact on both remote pre-visit and overall PROMIS form completion rates in orthopaedic patients. Patients completing a single assigned PROMIS form will be regarded as having PROMIS completion.
Overall (Pre-visit and at-visit) PROMIS completion rates in orthopaedic patients receiving reminder e-mails, digital patient portal (MyChart) message reminders, or no messages prior to scheduled clinic visit1 weekInvestigators will assess whether reminder messages prior to clinic visit have an impact on both remote pre-visit and overall PROMIS form completion rates in orthopaedic patients. Patients completing a single assigned PROMIS form will be regarded as having PROMIS completion.

Secondary

MeasureTime frameDescription
Time to pre-visit PROMIS form completion1 weekThis is achieved by assessing the timepoint (in days) at which patients completed assigned PROMIS forms prior to their respective clinic visit in each of the designated study arms.
PROMIS form completion rates according to patient demographics1 weekThis is achieved by assessing how PROMIS form completion for the enrolled study cohort as a whole (irrespective of arm assignment) varies according to patient race, age, gender, and sub-specialty of visit

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026