Skip to content

Trusted Messengers: Intervention to Promote COVID-19 Vaccination

Trusted Messengers: Supporting Physicians in Promoting COVID-19 Vaccination

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04981392
Enrollment
21844
Registered
2021-07-29
Start date
2022-06-02
Completion date
2023-10-25
Last updated
2024-11-26

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Covid19, Vaccination

Keywords

Covid-19, Vaccine Hesitancy, Vaccine Confidence

Brief summary

The study aims to assess the impact of a multicomponent intervention to support Primary Care Provider (PCP) outreach to promote COVID-19 vaccination among vulnerable patients in and near Worcester, MA via a pragmatic, cluster randomized trial.

Detailed description

The goal of this study is to increase uptake of the COVID-19 vaccine among vulnerable populations through systematic primary care (PCP or clinic) text message outreach to unvaccinated patients, information provision via a study website, and resources to support PCPs. The clinical trial will randomize 14 primary care clinics from three health systems in the Worcester, Massachusetts area to intervention or control. Eligible patients seen at a study clinic randomized to the intervention will receive a series of text messages from their PCP or primary care clinic recommending a study website as a trusted source of information about the COVID-19 vaccines and information on how and where to schedule a vaccination. Providers at a study clinic randomized to the intervention will be provided resources to support their conversations with unvaccinated patients during the intervention. Resources will include access to the study website, factsheets to share with vaccine hesitant patients, prescription pads to be used to prescribe' the website, and an electronic smartphrase that can automatically add information about the study website and how to schedule a COVID-19 vaccination to patients' After Visit Summary and/or clinic note.

Interventions

BEHAVIORALPrimary care text message outreach to unvaccinated patients and resources to support PCPs

Patients: Eligible patients will receive a series of text messages from their PCP or primary care clinic recommending a study website as a trusted source of information about the COVID-19 vaccines and information on how and where to schedule a vaccination. Providers: PCPs will receive resources to support their conversations with patients about the COVID-19 vaccines (factsheets, prescription pads, electronic smartphrase).

Sponsors

National Institute on Minority Health and Health Disparities (NIMHD)
CollaboratorNIH
University of Massachusetts, Worcester
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
PREVENTION
Masking
NONE

Intervention model description

The intervention will be tested using a pragmatic, cluster randomized clinical trial. Randomization will occur at the clinic level. Clinics will be matched by practice setting (Academic, Community, Federally Qualified Health Center) and other characteristics as possible. Within each pair, clinics will be randomly allocated to either the intervention or usual care Arm.

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* Patients seen by a PCP at a participating clinic site within 3-years prior to study start * Age \> / = 18 years

Exclusion criteria

* Patients who have received at least one dose of a COVID-19 vaccine series prior to the start of the intervention * Non-Massachusetts residents

Design outcomes

Primary

MeasureTime frameDescription
COVID-19 Vaccination Within 3 Months3 monthsThe number of patients in the intervention and control arms who receive at least one dose of a COVID-19 vaccination within 3 months of the last text message being sent will be ascertained via the Electronic Health Record (EHR).

Secondary

MeasureTime frameDescription
COVID-19 Vaccination Within 6 Months6 monthsThe number of patients in the intervention and control arms who receive at least one dose of a COVID-19 vaccination within 6 months of the last text message being sent will be ascertained via the Electronic Health Record (EHR).

Countries

United States

Participant flow

Recruitment details

14 primary care clinics from three health systems in Central Massachusetts - a tertiary care academic medical center with community practices and two local Federally Qualified Health Centers were included in the study. The 14 participating clinics were matched according to size, practice setting (academic, community, FQHC), availability of COVID-19 vaccines in-clinic, and baseline COVID-19 vaccination rates and block randomized in 4 blocks.

Pre-assignment details

Eligible participants included patients seen at one of the study clinics within 3-years period prior to start of the intervention, age \>= 18 years, who had not been vaccinated against COVID-19 and were Massachusetts residents.

Participants by arm

ArmCount
Intervention Arm
Primary care text message outreach to unvaccinated patients and resources to support PCPs Primary care text message outreach to unvaccinated patients and resources to support PCPs: Patients: Eligible patients will receive a series of text messages from their PCP or primary care clinic recommending a study website as a trusted source of information about the COVID-19 vaccines and information on how and where to schedule a vaccination. Providers: PCPs will receive resources to support their conversations with patients about the COVID-19 vaccines (factsheets, prescription pads, electronic smartphrase).
10
Control Arm
Patients will receive usual care
10
Total20

Baseline characteristics

CharacteristicIntervention ArmControl ArmTotal
Age, Categorical
<=18 years
79 Participants140 Participants219 Participants
Age, Categorical
>=65 years
1268 Participants988 Participants2256 Participants
Age, Categorical
Between 18 and 65 years
9649 Participants9720 Participants19369 Participants
Ethnicity (NIH/OMB)
Hispanic or Latino
3937 Participants4466 Participants8403 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
6676 Participants6171 Participants12847 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
383 Participants211 Participants594 Participants
Race (NIH/OMB)
American Indian or Alaska Native
66 Participants31 Participants97 Participants
Race (NIH/OMB)
Asian
314 Participants153 Participants467 Participants
Race (NIH/OMB)
Black or African American
1462 Participants705 Participants2167 Participants
Race (NIH/OMB)
More than one race
875 Participants2889 Participants3764 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
76 Participants53 Participants129 Participants
Race (NIH/OMB)
Unknown or Not Reported
2290 Participants985 Participants3275 Participants
Race (NIH/OMB)
White
5913 Participants6032 Participants11945 Participants
Region of Enrollment
United States
10996 participants10848 participants21844 participants
Sex/Gender, Customized
Female
6156 Participants6134 Participants12290 Participants
Sex/Gender, Customized
Male
4839 Participants4714 Participants9553 Participants
Sex/Gender, Customized
Unknown/Missing
1 Participants0 Participants1 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 00 / 0
other
Total, other adverse events
0 / 00 / 0
serious
Total, serious adverse events
0 / 00 / 0

Outcome results

Primary

COVID-19 Vaccination Within 3 Months

The number of patients in the intervention and control arms who receive at least one dose of a COVID-19 vaccination within 3 months of the last text message being sent will be ascertained via the Electronic Health Record (EHR).

Time frame: 3 months

Population: Intention to treat population

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Intervention ArmCOVID-19 Vaccination Within 3 Months137 Participants
Control ArmCOVID-19 Vaccination Within 3 Months98 Participants
p-value: 0.0066Difference in adjusted % vaccinated
Secondary

COVID-19 Vaccination Within 6 Months

The number of patients in the intervention and control arms who receive at least one dose of a COVID-19 vaccination within 6 months of the last text message being sent will be ascertained via the Electronic Health Record (EHR).

Time frame: 6 months

Population: Intention to treat population

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Intervention ArmCOVID-19 Vaccination Within 6 Months235 Participants
Control ArmCOVID-19 Vaccination Within 6 Months162 Participants
p-value: 0.0058Difference in adjusted % vaccinated

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026