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A Mobile Phone-based Intervention on Dementia Patients' Caregivers in Vietnam

Evaluating the Feasibility of a Mobile Phone-based Intervention (Zalo App) on Depression, Anxiety, and Stress of Family Caregivers of People With Dementia.

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04958707
Enrollment
60
Registered
2021-07-12
Start date
2023-12-18
Completion date
2024-10-25
Last updated
2025-08-11

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Dementia

Brief summary

Background: The growing number of older people with dementia increases demand on informal caregivers who lack information and skills, leading to a high psychological burden in care provision. The proposed smartphone app-based intervention will provide a convenient and feasible solution for reducing depression, stress, and anxiety among dementia carers in Vietnam. This study aims to: (1) understanding the information and skills required by informal carers to populate the content of the intervention and (2) test the clinical feasibility of the intervention and feasibility of a fully- power randomized controlled trial. Methods: The setting of this study is the geriatrics department in Gia Dinh People's hospital in Ho Chi Minh City. The eligible participants are the informal caregivers of patients with dementia living in the community, who use smartphones. Phase 1 will involve 20 interviews, conducted with 20 dementia carers to determine what information and skills they need most. These findings will be used to design the content of the intervention, which will comprise 8 weekly, online, psycho-educational, group sessions hosted on the Zalo app. Phase 2: using a pilot randomized control trial design, 60 participants will be assigned to the intervention or control group by the block randomization method with a ratio of 1:1. The participants will complete questionnaires at baseline, post-intervention and 3 month post-intervention. Outcome measures include DASS21 (Depression, anxiety and stress 21), dementia understanding, perceived social support, and caregiver's perceived burden. The primary outcome is the feasibility of the intervention and a future fully-power randomized controlled trial including acceptability and perceived effectiveness of the intervention and the rate of recruitment, retention, and completion of assessments.

Detailed description

The study has two phases: the co-design of the content of the intervention (phase 1) and the randomized controlled trial phase (phase 2). The setting and the participants' eligibility criteria are the same for the two phases. Phase 1 Design: a qualitative study will be conducted on 20 caregivers of patients with dementia to identify what information they most require. Method: 20 face-to-face interviews will be held and guided by a trained geriatrician, in a private room in the geriatrics department. The open-ended questions are used, including what difficulties are the participant facing in taking care of the patient with dementia?, what information do the participant need most?. Each participant will be free to share thoughts. The interviews will be audio-recorded and fully transcribed. Data analysis: The investigator will use inductive thematic content analysis. The eight most common issues in which the carers need providing information will be determined to shape for the intervention in phase 2. Phase 2 Study design A parallel-group randomized controlled pilot trial will be used with equal randomization of 1:1 to test the feasibility and the acceptability of the smartphone app-based intervention. Sixty dementia carers, who meet the eligible criteria and are provided written informed consent, will be enrolled in the study and will be allocated to the intervention or usual care group. Randomization The eligible participants will be assigned to the intervention or control group by an independent statistician, using the block randomization method (blocks of 4). Intervention The participants in the intervention group will be added to a chat room in the Zalo app, created and managed by one investigator, which is named The Dementia Caregiver Support group. Weekly, the investigator will post one of the eight topics identified in Phase 1. Before posting the information, the investigator will ask the participants what topic they would like to read and discuss the week after by voting the answer. The posted information will be based on evidence-based resources and consulted by geriatricians, the neurologist, and the psychologist who specialize in dementia. Immediately after posting the topic, one investigator will call the participants to ensure the participants read and understand the post. The chat group monitor will also collect the questions or comments from the carers who are encouraged to share feelings or experiences with relevant questions. Then the investigator will post the answers after consulting with the experts. Usual care: The participants in the control group will be introduced to the website Alzheimer.org to search for eligible information Procedure The characteristics of the participants (age, gender, educational level, relationship to the care recipient, time of care, etc.) and other assessments will be collected by an independent investigator, who will be blinded through the study. Measures The participants will perform the Depression, anxiety and stress scale 21 (DASS21) questionnaire via phone call interviews. DASS21 scale contains 21 items, evaluating 3 subscales including depression, anxiety, and stress states over the past week. Higher scores indicate more severity of emotional states. Dementia understanding of the participants will be evaluated at baseline and post-intervention by a questionnaire, originating from the Northern Ireland Life and Time Survey, which was translated into Vietnamese. This questionnaire contains 7 items, for example, dementia is a normal part of aging or dementia can be cured. The response options will be completed with yes/no choices. Four or fewer correct answers will be coded as low understanding, five correct answers medium understanding, and six or more answers as high understanding. Perceived social support will be assessed using the Multidimensional Scale of Perceived Social Support (MSPSS), comprising 12 self-report items assessing the perceived support from family, friends, or significant others (eg, There is a person who is around me when I am in need). Each item is scored from 1 (very strongly disagree) to 7 (very strongly agree), based on a 7-point Likert scale. Higher scores indicate higher degrees of perceived social support. This scale will be translated and adapted into Vietnamese. The caregiver's perceived burden will be evaluated usingthe Zarit 4-item burden interview. Each item is scored from 0 to 4, and higher scores indicate higher levels of burden. Outcome measurements will be assessed face-to-face at baseline and via phone calls at immediate post-intervention and 3-month follow-up post-intervention.

Interventions

OTHERInformation including knowledge and skills related to dementia patient care

The intervention will be administered to the participants via a smartphone app (Zalo app). Weekly, the investigator will post one of the eight topics identified in Phase 1 in the chat room. After posting the topic, one investigator will call the participants to ensure they read and understand the contents.

OTHERUsual care

Caregivers will be introduce to the website www.alzheimer.org to search for eligible information

Sponsors

National Geriatric Hospital
CollaboratorOTHER_GOV
University of California, Davis
CollaboratorOTHER
University of Medicine and Pharmacy at Ho Chi Minh City
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
SUPPORTIVE_CARE
Masking
SINGLE (Investigator)

Masking description

The investigator who interview the participants will be blinded during the study.

Intervention model description

Phase 1: 20 in-depth interviews to determine what knowledge and skills related to dementia patient care the carers need providing Phase 2: 60 carers will be randomly allocated into the interventional or controlled group. The intervention duration will be 8 weeks with providing knowledge and skills related to patient care.

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* Being the primary caregivers of patients with dementia for at least the past 6 months and will continue to be for the next 6 months of the intervention. Dementia patients are those who have been diagnosed with dementia for at least 6 months and are living in the community. * Being able to read and understand Vietnamese (at least primary education), and willing to participate in the study. * Having a smartphone that has the Zalo app or willing to have this Zalo app be installed (there will be short training of using Zalo for new users) * Aged ≥ 18 years

Exclusion criteria

* Having any acute diseases or cognitive impairment (screening by Mini-Cog), * Having vision or hearing impairment

Design outcomes

Primary

MeasureTime frameDescription
Phase 1: The Most Common Topics Related to Dementia Patient Care Skills4 monthsThe investigators will address these issues by in-deep interviews in phase 1. The most common topics the participants need providing will be listed
Phase 2: The Rate of Recruitment, Retention and Completeness of Outcome Measurements9 monthsThe rate of recruitment will be identified by the percentage of participants who agree to participate in the study. The rate of retention will be identified by the percentage of participants who stay in the study. The rate of completeness of the outcome measurements is the percentage of participants who agreed to answer the questionnaires during the study. The rate of recruitment, the rate of participant retention, and the rate of completeness of outcome measurements will be reported in percentages.

Secondary

MeasureTime frameDescription
Phase 2: Depression, Anxiety and Stress Levels of the CaregiversBaseline, post-intervention (6 months) and three-month follow-up (9 months)The participants will be evaluated by the Depression, anxiety, and stress 21 scale. The minimum score is 0, and the maximum score is 126. The higher scores indicate worse outcome
Dementia Understanding of the Caregivers About DementiaBaseline, post-intervention (6 months) and three-months follow-up (9 months)The participant will be evaluated by the questionnaire originating from Northern Ireland Life and Time Survey questionnaire which includes 7 items. The score will range from 0 to 7. A higher score indicates a better outcome.
Phase 2: Perceived Social Support of the CaregiversBaseline, post-intervention (6 months), and three-month follow-up (9 months)The participant will be evaluated by the Multidimensional perceived social support scale (MSPSS) which includes 12 items. Each item is scored from 1 (very strongly disagree) to 7 (very strongly agree), based on a 7-point Likert scale. The minimum score is 12 and the maximum score is 84. Higher scores indicate higher degrees of perceived social support
Phase 2: Perceived BurdenBaseline, post-intervention (6 months), and three-month follow-up (9 months)The participants will be evaluated by the Zarit 4-item burden interview, including 4 items. Each item is scored from 1 to 4. The total score ranges from 0 to 16. A Higher score indicates a higher feeling of burden.

Countries

Vietnam

Participant flow

Pre-assignment details

Phase 1 (Qualitative interviews): Twenty qualitative interviews were conducted to explore the needs of caregivers of people with dementia. Phase 2 (Pilot RCT): We invited 60 eligible participants, who were then randomly assigned to either the control or intervention group.

Participants by arm

ArmCount
Phase 1: Qualitative Interviews
The needs for knowledge and caregiving skills in dementia care were explored through in-depth interviews
20
Phase 2: Informational Support Group (Intervention Group)
Participants in the intervention group will be added to a chat group on the Zalo smartphone app, named The Dementia Caregiver Support Group. This group will be created and managed by one of the investigators. Each week, the investigator will post one of the eight topics identified in Phase 1. Prior to each post, participants will be invited to vote on which topic they would like to read and discuss the following week. The educational content shared will be based on evidence-based resources and reviewed by specialists, including geriatricians, a neurologist, and a psychologist with expertise in dementia care. Immediately after posting, the investigator will contact each participant to ensure that they have read and understood the content. Participants will be encouraged to share their feelings, experiences, and questions in the chat group. The investigator will monitor the chat, collect comments and questions, and post expert-reviewed responses. The intervention will last for seven weeks, covering seven topics: Feeding and incontinence care; Managing behavioral changes; Pressure injury prevention and care; Fall prevention; Understanding dementia progression; Preparing caregivers for future care; Caregiver self-care
30
Phase 2: Control Group
The participants will receive usual care and be introduced to the website Alzheimer.org to search for eligible information.
30
Total80

Withdrawals & dropouts

PeriodReasonFG000FG001FG002
3 Months Follow- upLost to Follow-up030
3 Months Follow- upWithdrawal by Subject200
Post InterventionWithdrawal by Subject100

Baseline characteristics

CharacteristicPhase 1: Qualitative InterviewsPhase 2: Informational Support Group (Intervention Group)Phase 2: Control GroupTotal
Age, Continuous55.6 years
STANDARD_DEVIATION 10.1
56.1 years
STANDARD_DEVIATION 10.1
54.1 years
STANDARD_DEVIATION 8.1
55.1 years
STANDARD_DEVIATION 9
Ethnicity (NIH/OMB)
Hispanic or Latino
0 Participants0 Participants0 Participants0 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
20 Participants30 Participants30 Participants80 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
0 Participants0 Participants0 Participants0 Participants
Marital status
Having a partner
12 Participants16 Participants19 Participants47 Participants
Marital status
Single/widowed/divorce
8 Participants14 Participants11 Participants33 Participants
Race (NIH/OMB)
American Indian or Alaska Native
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
Asian
20 Participants30 Participants30 Participants80 Participants
Race (NIH/OMB)
Black or African American
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
More than one race
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
Unknown or Not Reported
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
White
0 Participants0 Participants0 Participants0 Participants
Region of Enrollment
Vietnam
20 Participants30 Participants30 Participants80 Participants
Sex: Female, Male
Female
18 Participants23 Participants24 Participants65 Participants
Sex: Female, Male
Male
2 Participants7 Participants6 Participants15 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
EG002
affected / at risk
deaths
Total, all-cause mortality
0 / 200 / 300 / 30
other
Total, other adverse events
0 / 200 / 300 / 30
serious
Total, serious adverse events
0 / 200 / 300 / 30

Outcome results

Primary

Phase 1: The Most Common Topics Related to Dementia Patient Care Skills

The investigators will address these issues by in-deep interviews in phase 1. The most common topics the participants need providing will be listed

Time frame: 4 months

ArmMeasureGroupValue (NUMBER)
The Information Needed by the CaregiversPhase 1: The Most Common Topics Related to Dementia Patient Care SkillsProviding personal care15 Participants
The Information Needed by the CaregiversPhase 1: The Most Common Topics Related to Dementia Patient Care SkillsManaging behavior changes in care recipients.12 Participants
The Information Needed by the CaregiversPhase 1: The Most Common Topics Related to Dementia Patient Care SkillsHelp-seeking strategies for caregivers18 Participants
The Information Needed by the CaregiversPhase 1: The Most Common Topics Related to Dementia Patient Care SkillsSelf-care for caregivers to maintain their own well-being18 Participants
The Information Needed by the CaregiversPhase 1: The Most Common Topics Related to Dementia Patient Care SkillsDementia progress and caring skills17 Participants
The Information Needed by the CaregiversPhase 1: The Most Common Topics Related to Dementia Patient Care SkillsManaging comorbidities such as pressure injuries, falls, and infections in care recipients15 Participants
Primary

Phase 2: The Rate of Recruitment, Retention and Completeness of Outcome Measurements

The rate of recruitment will be identified by the percentage of participants who agree to participate in the study. The rate of retention will be identified by the percentage of participants who stay in the study. The rate of completeness of the outcome measurements is the percentage of participants who agreed to answer the questionnaires during the study. The rate of recruitment, the rate of participant retention, and the rate of completeness of outcome measurements will be reported in percentages.

Time frame: 9 months

ArmMeasureGroupValue (NUMBER)
The Information Needed by the CaregiversPhase 2: The Rate of Recruitment, Retention and Completeness of Outcome MeasurementsThe recruitment rate30 participants
The Information Needed by the CaregiversPhase 2: The Rate of Recruitment, Retention and Completeness of Outcome MeasurementsRetention rate27 participants
The Information Needed by the CaregiversPhase 2: The Rate of Recruitment, Retention and Completeness of Outcome MeasurementsCompleteness of outcome measurements27 participants
Control GroupPhase 2: The Rate of Recruitment, Retention and Completeness of Outcome MeasurementsThe recruitment rate30 participants
Control GroupPhase 2: The Rate of Recruitment, Retention and Completeness of Outcome MeasurementsRetention rate27 participants
Control GroupPhase 2: The Rate of Recruitment, Retention and Completeness of Outcome MeasurementsCompleteness of outcome measurements27 participants
Secondary

Dementia Understanding of the Caregivers About Dementia

The participant will be evaluated by the questionnaire originating from Northern Ireland Life and Time Survey questionnaire which includes 7 items. The score will range from 0 to 7. A higher score indicates a better outcome.

Time frame: Baseline, post-intervention (6 months) and three-months follow-up (9 months)

Population: In the intervention group, one participant withdrew during the intervention, and two participants withdrew after the intervention.~In the control group, three participants were lost to follow-up.

ArmMeasureGroupValue (MEAN)Dispersion
The Information Needed by the CaregiversDementia Understanding of the Caregivers About DementiaBaseline3.8 pointsStandard Deviation 1.5
The Information Needed by the CaregiversDementia Understanding of the Caregivers About DementiaPostintervention5.8 pointsStandard Deviation 1.3
The Information Needed by the CaregiversDementia Understanding of the Caregivers About Dementia3 months follow-up6.2 pointsStandard Deviation 1.3
Control GroupDementia Understanding of the Caregivers About DementiaBaseline3.5 pointsStandard Deviation 1.2
Control GroupDementia Understanding of the Caregivers About DementiaPostintervention2.9 pointsStandard Deviation 0.9
Control GroupDementia Understanding of the Caregivers About Dementia3 months follow-up3.1 pointsStandard Deviation 0.9
Secondary

Phase 2: Depression, Anxiety and Stress Levels of the Caregivers

The participants will be evaluated by the Depression, anxiety, and stress 21 scale. The minimum score is 0, and the maximum score is 126. The higher scores indicate worse outcome

Time frame: Baseline, post-intervention (6 months) and three-month follow-up (9 months)

Population: In the intervention group, one participant withdrew during the intervention, and two participants withdrew after the intervention.~In the control group, three participants were lost to follow-up.

ArmMeasureGroupValue (MEAN)Dispersion
The Information Needed by the CaregiversPhase 2: Depression, Anxiety and Stress Levels of the CaregiversBaseline36 pointsStandard Error 23.4
The Information Needed by the CaregiversPhase 2: Depression, Anxiety and Stress Levels of the CaregiversPostintervention (6 months)17.3 pointsStandard Error 12.5
The Information Needed by the CaregiversPhase 2: Depression, Anxiety and Stress Levels of the Caregivers3 months follow-up (9 months)16.5 pointsStandard Error 9.5
Control GroupPhase 2: Depression, Anxiety and Stress Levels of the CaregiversBaseline30.1 pointsStandard Error 19.2
Control GroupPhase 2: Depression, Anxiety and Stress Levels of the CaregiversPostintervention (6 months)34.3 pointsStandard Error 15.5
Control GroupPhase 2: Depression, Anxiety and Stress Levels of the Caregivers3 months follow-up (9 months)37 pointsStandard Error 15.8
Secondary

Phase 2: Perceived Burden

The participants will be evaluated by the Zarit 4-item burden interview, including 4 items. Each item is scored from 1 to 4. The total score ranges from 0 to 16. A Higher score indicates a higher feeling of burden.

Time frame: Baseline, post-intervention (6 months), and three-month follow-up (9 months)

Population: In the intervention group, one participant withdrew during the intervention, and two participants withdrew after the intervention.~In the control group, three participants were lost to follow-up.

ArmMeasureGroupValue (MEAN)Dispersion
The Information Needed by the CaregiversPhase 2: Perceived BurdenBaseline9.1 score on a scaleStandard Deviation 3.7
The Information Needed by the CaregiversPhase 2: Perceived BurdenPostintervention6.2 score on a scaleStandard Deviation 2.9
The Information Needed by the CaregiversPhase 2: Perceived BurdenThree-month follow-up6.2 score on a scaleStandard Deviation 2.4
Control GroupPhase 2: Perceived BurdenPostintervention9.8 score on a scaleStandard Deviation 2.4
Control GroupPhase 2: Perceived BurdenBaseline8.9 score on a scaleStandard Deviation 3.1
Control GroupPhase 2: Perceived BurdenThree-month follow-up9.7 score on a scaleStandard Deviation 2
Secondary

Phase 2: Perceived Social Support of the Caregivers

The participant will be evaluated by the Multidimensional perceived social support scale (MSPSS) which includes 12 items. Each item is scored from 1 (very strongly disagree) to 7 (very strongly agree), based on a 7-point Likert scale. The minimum score is 12 and the maximum score is 84. Higher scores indicate higher degrees of perceived social support

Time frame: Baseline, post-intervention (6 months), and three-month follow-up (9 months)

Population: In the intervention group, one participant withdrew during the intervention, and two participants withdrew after the intervention.~In the control group, three participants were lost to follow-up.

ArmMeasureGroupValue (MEAN)Dispersion
The Information Needed by the CaregiversPhase 2: Perceived Social Support of the CaregiversBaseline9.1 score on a scaleStandard Deviation 3.7
The Information Needed by the CaregiversPhase 2: Perceived Social Support of the CaregiversPostintervention6.3 score on a scaleStandard Deviation 2.9
The Information Needed by the CaregiversPhase 2: Perceived Social Support of the CaregiversThree-month follow-up6.2 score on a scaleStandard Deviation 2.4
Control GroupPhase 2: Perceived Social Support of the CaregiversBaseline8.9 score on a scaleStandard Deviation 3.1
Control GroupPhase 2: Perceived Social Support of the CaregiversPostintervention9.8 score on a scaleStandard Deviation 2.4
Control GroupPhase 2: Perceived Social Support of the CaregiversThree-month follow-up9.7 score on a scaleStandard Deviation 2

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026