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Assessing Effectiveness of ThoughtFullChat Application in Improving Mental Well-Being

Assessing Effectiveness of a Text-based Mental Health Coaching Application in Improving Mental Well-Being Among House Officers, IMU Faculty, IMU Corporate Staff and IMU Students in Malaysia

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04944277
Enrollment
353
Registered
2021-06-29
Start date
2021-06-15
Completion date
2022-02-28
Last updated
2022-04-11

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Anxiety, Depression, Resilience, Stress

Keywords

Mental Health Wellbeing, Text-based Mental Health Coaching Application

Brief summary

* To determine the state of mental health among house officers, IMU corporate staff, IMU students and IMU faculty * To find out the effectiveness and user experience of text-based mental health coaching applications among house officers, IMU corporate staff, IMU students and IMU faculty IMU - International Medical University

Detailed description

The text-based mental health coaching application that the investigators are using is ThoughtFullChat Application. ThoughtFullChat Application provides mental health coaching through text by licensed mental health professionals. Participants of this research will be required to answer a set of questionnaires which consists of DASS-21, Satisfaction with Life Scale and Brief Resilience Scale at the start of the study. Participants will be randomly distributed into 2 groups which are intervention and control groups. Participants in the intervention group will be using the application for 3 months. Post-intervention questionnaires will be given to all participants after 3 months. Data collected from these 2 groups will be analyzed by using SPSS.

Interventions

OTHERThoughtFullChat Application

A subscription-based mobile platform that empowers users to proactively engage with their mental health via self-serve tools and 1-on-1 daily bite-sized coaching with certified mental health professionals.

Sponsors

ThoughtFull World Pte. Ltd.
CollaboratorOTHER
IMU University, Malaysia
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
TREATMENT
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* House Officers in Malaysia (UD41) * Corporate staff in IMU, IMU Faculty Members * All students who are currently studying in IMU who give their consent * Competent in English Language * Experiencing none to severe stress, anxiety or depression based on DASS-21 score

Exclusion criteria

* Medical students, Medical Officers (UD44) * Contract staff, Outsourced staff or international staff in IMU campuses * Students who refuse to give their consent and those that have already or just graduated from IMU * Competent in other languages except English * Experiencing extremely severe stress, anxiety or depression based on the DASS-21 score

Design outcomes

Primary

MeasureTime frameDescription
Anxiety3 monthsDepression, Anxiety and Stress Scale - 21 Items (DASS-21), a self report scale is used to measure the participants' emotional states of depression, anxiety and stress. For anxiety component, it contains 7 items and scores from 0 to 3 for each item. The total scores of each subscale need to be multiplied by 2 and are categorized into 5 severity ranges: normal, mild, moderate, severe and extremely severe. The severity ranges for anxiety are: normal (0-7); mild (8-9); moderate (10-14); severe (15-19) and extremely severe (20+).

Secondary

MeasureTime frameDescription
Depression3 monthsDepression, Anxiety and Stress Scale - 21 Items (DASS-21), a self report scale is used to measure the participants' emotional states of depression, anxiety and stress. For depression component, it contains 7 items and scores from 0 to 3 for each item. The total scores of each subscale need to be multiplied by 2 and are categorized into 5 severity ranges: normal, mild, moderate, severe and extremely severe. The severity ranges for depression are: normal (0-9); mild (10-13); moderate (14-20); severe (21-27) and extremely severe (28+).
Stress3 monthsDepression, Anxiety and Stress Scale - 21 Items (DASS-21), a self report scale is used to measure the participants' emotional states of depression, anxiety and stress. For stress component, it contains 7 items and scores from 0 to 3 for each item. The total scores of each subscale need to be multiplied by 2 and are categorized into 5 severity ranges: normal, mild, moderate, severe and extremely severe. The severity ranges for stress are: normal (0-14); mild (15-18); moderate (1-25); severe (26-33) and extremely severe (34+).
Resilience3 monthsBrief Resilience Scale is created to assess the perceived ability to bounce back or recover from stress. The scale was developed to assess a unitary construct of resilience, including both positively and negatively worded items. It consists of 6 items, each item scores from 1 to 5. Items 1, 3, 5 are positively worded while items 2, 4, 6 are negatively worded. The total score of Brief Resilience Scale will be the mean of the 6 items. The average score can be interpreted as follows: 1.00 to 2.99 (low resilience); 2.00 to 4.3 (normal resilience) and 4.31 to 5.00 (high resilience).
Satisfaction with Life3 monthsSatisfaction with Life Scale is developed to assess satisfaction with people's lives as a whole. The scale has 5 items with each item ranges from 1 to 7. The total range of scores is 5-35 while 20 point is the neutral point in the scale. The scores can be interpreted as follows: 5-9 (extremely dissatisfied with life), 31-35 (extremely satisfied).

Countries

Malaysia

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 8, 2026