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Effect of Varied Outreach Methods on Appointment Scheduling, Appointment Completion, and Receipt of COVID-19 Vaccination

Effect of Varied Outreach Methods on Appointment Scheduling, Appointment Completion, and Receipt of COVID-19 Vaccination

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04904744
Enrollment
1235
Registered
2021-05-27
Start date
2021-05-28
Completion date
2021-12-10
Last updated
2024-10-28

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Health Care Utilization, Vaccine Preventable Disease

Brief summary

Our objective is to determine the effectiveness of varied outreach methods to children age 12-17 years old who are due for a well child check visit and don't have one scheduled in the next 45 days on the outcomes of appointment scheduling, appointment completion, and receipt of the COVID-19 vaccination.

Interventions

OTHERLow tailored message

2 low tailored text or phone message reminders that child is overdue for well child check visit

No reminders are sent

OTHERLow tailored message plus COVID-19 vaccine message

2 low tailored text or phone message reminders that child is overdue for well child check visit and that COVID-19 vaccine is available

Sponsors

Children's Hospital Medical Center, Cincinnati
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
TRIPLE (Subject, Caregiver, Outcomes Assessor)

Eligibility

Sex/Gender
ALL
Age
12 Years to 17 Years
Healthy volunteers
No

Inclusion criteria

* age 12-17 years * has not had a well child check in past 365 days * no future well child check visit scheduled * parent preferred language = English or Spanish

Exclusion criteria

* phone number not available in electronic health record

Design outcomes

Primary

MeasureTime frameDescription
Number of Participants Who Completed an Adolescent Well-care VisitWithin 8 weeks of the date of intervention or the date of randomization for the control groupParticipant completed adolescent well-care visit as determined by the presence of well-visit billing code documented in the electronic health record

Secondary

MeasureTime frameDescription
Number of Participants Who Scheduled an Adolescent Well-care AppointmentWithin 2 weeks of the date of intervention or the date of randomization for the control groupParticipant scheduled an adolescent well-care appointment as determined by documentation in electronic health record
Participant Receipt of COVID-19 VaccineWithin 8 weeks of the date of intervention or the date of randomization for the control groupParticipant received COVID-19 vaccine as determined by presence of documentation of vaccine administration in the electronic health record.
Family Member Receipt of COVID-19 VaccineWithin 8 weeks of the date of intervention or the date of randomization for the control groupFamily member received COVID-19 vaccine as determined by presence of documentation of vaccine administration in the electronic health record.

Countries

United States

Participant flow

Participants by arm

ArmCount
No Message
No message sent No message: No reminders are sent
412
Low Tailored Message
2 text or phone reminders that child is overdue for well child check visit Low tailored message: 2 low tailored text or phone message reminders that child is overdue for well child check visit
412
Low Tailored Message Plus COVID-19 Vaccine Message
2 text or phone reminders that child is overdue for well child check visit AND COVID-19 vaccine is available Low tailored message plus COVID-19 vaccine message: 2 low tailored text or phone message reminders that child is overdue for well child check visit and that COVID-19 vaccine is available
411
Total1,235

Baseline characteristics

CharacteristicNo MessageLow Tailored MessageLow Tailored Message Plus COVID-19 Vaccine MessageTotal
Age, Customized
12
78 participants74 participants72 participants224 participants
Age, Customized
13
99 participants103 participants110 participants312 participants
Age, Customized
14
98 participants105 participants106 participants309 participants
Age, Customized
15
61 participants57 participants54 participants172 participants
Age, Customized
16
33 participants39 participants29 participants101 participants
Age, Customized
17
43 participants34 participants40 participants117 participants
Ethnicity (NIH/OMB)
Hispanic or Latino
15 Participants21 Participants15 Participants51 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
396 Participants390 Participants396 Participants1182 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
1 Participants1 Participants0 Participants2 Participants
Race (NIH/OMB)
American Indian or Alaska Native
0 Participants1 Participants0 Participants1 Participants
Race (NIH/OMB)
Asian
6 Participants3 Participants2 Participants11 Participants
Race (NIH/OMB)
Black or African American
315 Participants313 Participants319 Participants947 Participants
Race (NIH/OMB)
More than one race
13 Participants10 Participants17 Participants40 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
Unknown or Not Reported
13 Participants16 Participants13 Participants42 Participants
Race (NIH/OMB)
White
65 Participants69 Participants60 Participants194 Participants
Sex: Female, Male
Female
196 Participants192 Participants210 Participants598 Participants
Sex: Female, Male
Male
216 Participants220 Participants201 Participants637 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
EG002
affected / at risk
deaths
Total, all-cause mortality
0 / 4120 / 4120 / 411
other
Total, other adverse events
0 / 4120 / 4120 / 411
serious
Total, serious adverse events
0 / 4120 / 4120 / 411

Outcome results

Primary

Number of Participants Who Completed an Adolescent Well-care Visit

Participant completed adolescent well-care visit as determined by the presence of well-visit billing code documented in the electronic health record

Time frame: Within 8 weeks of the date of intervention or the date of randomization for the control group

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
No MessageNumber of Participants Who Completed an Adolescent Well-care Visit43 Participants
Low Tailored MessageNumber of Participants Who Completed an Adolescent Well-care Visit56 Participants
Low Tailored Message Plus COVID-19 Vaccine MessageNumber of Participants Who Completed an Adolescent Well-care Visit55 Participants
p-value: 0.16595% CI: [0.88, 2.06]Regression, Logistic
p-value: 0.19395% CI: [0.87, 2.03]Regression, Logistic
p-value: 0.9395% CI: [0.68, 1.52]Regression, Logistic
Secondary

Family Member Receipt of COVID-19 Vaccine

Family member received COVID-19 vaccine as determined by presence of documentation of vaccine administration in the electronic health record.

Time frame: Within 8 weeks of the date of intervention or the date of randomization for the control group

Population: Data was only available for parents that received a COVID-19 vaccine at one of our academic primary care offices. Thus, information about household members receiving vaccination is likely incomplete due to lack of access to adult medical records and vaccinations administered outside our health system.

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
No MessageFamily Member Receipt of COVID-19 Vaccine2 Participants
Low Tailored MessageFamily Member Receipt of COVID-19 Vaccine5 Participants
Low Tailored Message Plus COVID-19 Vaccine MessageFamily Member Receipt of COVID-19 Vaccine3 Participants
Secondary

Number of Participants Who Scheduled an Adolescent Well-care Appointment

Participant scheduled an adolescent well-care appointment as determined by documentation in electronic health record

Time frame: Within 2 weeks of the date of intervention or the date of randomization for the control group

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
No MessageNumber of Participants Who Scheduled an Adolescent Well-care Appointment22 Participants
Low Tailored MessageNumber of Participants Who Scheduled an Adolescent Well-care Appointment43 Participants
Low Tailored Message Plus COVID-19 Vaccine MessageNumber of Participants Who Scheduled an Adolescent Well-care Appointment27 Participants
p-value: 0.00895% CI: [1.21, 3.52]Regression, Logistic
p-value: 0.45795% CI: [0.7, 2.23]Regression, Logistic
p-value: 0.04995% CI: [1, 2.74]Regression, Logistic
Secondary

Participant Receipt of COVID-19 Vaccine

Participant received COVID-19 vaccine as determined by presence of documentation of vaccine administration in the electronic health record.

Time frame: Within 8 weeks of the date of intervention or the date of randomization for the control group

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
No MessageParticipant Receipt of COVID-19 Vaccine8 Participants
Low Tailored MessageParticipant Receipt of COVID-19 Vaccine16 Participants
Low Tailored Message Plus COVID-19 Vaccine MessageParticipant Receipt of COVID-19 Vaccine10 Participants
p-value: 0.10495% CI: [0.86, 4.82]Regression, Logistic
p-value: 0.63195% CI: [0.49, 3.22]Regression, Logistic
p-value: 0.23895% CI: [0.73, 3.61]Regression, Logistic

Source: ClinicalTrials.gov · Data processed: Feb 13, 2026