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Improving Health Insurance Literacy Among Utah's Hispanic Population

Improving Health Insurance Literacy Among Utah's Hispanic Population

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04823975
Enrollment
12
Registered
2021-04-01
Start date
2023-04-20
Completion date
2024-06-01
Last updated
2024-10-09

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Health Knowledge, Attitudes, Practice

Keywords

Health Insurance, Literacy

Brief summary

This is a test of an existing health insurance education program (HIEP) in the Utah Hispanic community (aged 18-64). The study will evaluate whether the HIEP delivered by Utah Health Policy Project (UHPP) staff improves participants' health insurance and cost-related literacy. Participants will complete a brief baseline survey, be guided through the HIEP by UHPP staff, and complete a brief survey after completing the sessions.

Detailed description

The goal of this research is to refine and pilot test an existing health insurance education program (HIEP) to improve health insurance and cost-related literacy among the Hispanic community in Utah. This study will be conducted in conjunction with the Utah Health Policy Project, which has long been active in the Hispanic community and has been instrumental in reducing the number of uninsured adults and children in Utah. Initially, community and key-informant feedback on how to best adapt this intervention to the Hispanic community, including what topics are most important, and how the intervention should be delivered, will be obtained. After the HIEP is adapted accordingly, it will be investigated to see if it improves participants' health insurance and cost-related literacy. Upon enrollment, participants will fill out a survey containing questions about their current health insurance, employment, demographics, acculturation, preferred language and health insurance knowledge. Participants will then receive an educational session surrounding health insurance use and laws. This educational sessions will be conducted, in person, over video conference calls, or over the telephone, and will cover: * Overview of health insurance options and understanding of insurance and costs * Learning about types of insurance coverage and how to select/access coverage * Navigating one's coverage plan * Managing care costs This sessions will be 60 minutes. After completing the HIEP participants will be given a second survey including similar questions to those in the first survey. This survey will include questions to obtain feedback on the acceptability of the content and potential implementation issue areas, as well as any discordance in cultural values, beliefs, or feelings about health insurance.

Interventions

\[See arm/group description\]

Sponsors

National Center for Advancing Translational Sciences (NCATS)
CollaboratorNIH
National Institutes of Health (NIH)
CollaboratorNIH
University of Utah
Lead SponsorOTHER

Study design

Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to 64 Years
Healthy volunteers
No

Inclusion criteria

* Self-identify as Hispanic * Resident of Utah * Primary Policy Holder * Recently enrolled in health insurance within the past year

Exclusion criteria

* Younger than 18 years of age * Not Hispanic or Latino/Latina in origin * Non-Utah resident * Non Policy holder * Not recently enrolled in health insurance

Design outcomes

Primary

MeasureTime frameDescription
Number of Enrolled IndividualsPost-Assessment survey (Weeks 19 (+/- 2 weeks))A count of the individuals who enrolled in the study.
Number of Completed Sessions Per Enrolled IndividualPost-Assessment survey (Weeks 19 (+/- 2 weeks))The average number of completed sessions per individual enrolled in the study.

Secondary

MeasureTime frameDescription
Changes in the Health Insurance Literacy Measure Based on Age GroupBaseline (Week 0) and Post Assessment survey (Weeks 19 (+/- 2 weeks))Differences between Health Insurance Literacy Measure (HILM) reported at the baseline and post-assessment survey. Differences will be examined by age. Lower scores indicate lower health insurance literacy, higher scores are better. Scores could range from 6 to 24. We report on a limited number of item from the Health Insurance Literacy Measure. We will report mean and standard deviation at both time points.
Changes in the Health Insurance Literacy Measure Based on Language SpokenBaseline (Week 0) and Post Assessment survey (Weeks 19 (+/- 2 weeks))Differences between Health Insurance Literacy Measure (HILM) reported at the baseline and post-assessment survey. Differences will be examined by language spoken. Lower scores indicate lower health insurance literacy, higher scores are better. Scores could range from 6 to 24. We report on a limited number of item from the Health Insurance Literacy Measure. We will report mean and standard deviation at both time points.

Countries

United States

Participant flow

Participants by arm

ArmCount
HIEP Intervention
Participants will be given the health insurance intervention from Utah Health Policy Project staff, which includes a, 60 minute long, educational learning session. Health Insurance Education Program (HIEP): \[See arm/group description\]
12
Total12

Baseline characteristics

CharacteristicHIEP Intervention
Age, Categorical
<=18 years
0 Participants
Age, Categorical
>=65 years
0 Participants
Age, Categorical
Between 18 and 65 years
10 Participants
Age, Continuous35.4 years
STANDARD_DEVIATION 14.5
Ethnicity (NIH/OMB)
Hispanic or Latino
12 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
0 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
0 Participants
Health Insurance Literacy Measure (Limited number of items)14.67 units on a scale
STANDARD_DEVIATION 5.65
Region of Enrollment
United States
12 participants
Sex: Female, Male
Female
8 Participants
Sex: Female, Male
Male
4 Participants

Adverse events

Event typeEG000
affected / at risk
deaths
Total, all-cause mortality
0 / 0
other
Total, other adverse events
0 / 0
serious
Total, serious adverse events
0 / 0

Outcome results

Primary

Number of Completed Sessions Per Enrolled Individual

The average number of completed sessions per individual enrolled in the study.

Time frame: Post-Assessment survey (Weeks 19 (+/- 2 weeks))

ArmMeasureValue (MEAN)Dispersion
HIEP InterventionNumber of Completed Sessions Per Enrolled Individual0.83 Education sessions completedStandard Deviation 0.39
Primary

Number of Enrolled Individuals

A count of the individuals who enrolled in the study.

Time frame: Post-Assessment survey (Weeks 19 (+/- 2 weeks))

ArmMeasureValue (NUMBER)
HIEP InterventionNumber of Enrolled Individuals9 participants
Secondary

Changes in the Health Insurance Literacy Measure Based on Age Group

Differences between Health Insurance Literacy Measure (HILM) reported at the baseline and post-assessment survey. Differences will be examined by age. Lower scores indicate lower health insurance literacy, higher scores are better. Scores could range from 6 to 24. We report on a limited number of item from the Health Insurance Literacy Measure. We will report mean and standard deviation at both time points.

Time frame: Baseline (Week 0) and Post Assessment survey (Weeks 19 (+/- 2 weeks))

Population: Analysis was run on individuals who completed both the baseline and the followup survey and who reported their age.

ArmMeasureGroupValue (MEAN)Dispersion
HIEP InterventionChanges in the Health Insurance Literacy Measure Based on Age GroupAge 18-2510.5 Change in score on a scaleStandard Deviation 6.36
HIEP InterventionChanges in the Health Insurance Literacy Measure Based on Age GroupAge 26-644.33 Change in score on a scaleStandard Deviation 3.5
Secondary

Changes in the Health Insurance Literacy Measure Based on Language Spoken

Differences between Health Insurance Literacy Measure (HILM) reported at the baseline and post-assessment survey. Differences will be examined by language spoken. Lower scores indicate lower health insurance literacy, higher scores are better. Scores could range from 6 to 24. We report on a limited number of item from the Health Insurance Literacy Measure. We will report mean and standard deviation at both time points.

Time frame: Baseline (Week 0) and Post Assessment survey (Weeks 19 (+/- 2 weeks))

Population: Analysis was completed for individuals who completed both the baseline and the followup survey.

ArmMeasureGroupValue (MEAN)Dispersion
HIEP InterventionChanges in the Health Insurance Literacy Measure Based on Language SpokenEnglish Speaking Preferred9.00 Change in score on a scaleStandard Deviation 4.06
HIEP InterventionChanges in the Health Insurance Literacy Measure Based on Language SpokenSpanish Speaking Preferred3.25 Change in score on a scaleStandard Deviation 3.77

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026