Mental Health Issue
Conditions
Keywords
Telephone follow up
Brief summary
This study will investigate the impact of a brief telephone follow-up following a mental health assessment in the emergency department. The purpose of the telephone call will be to provide psycho-education, clarify any questions and reinforce discharge planning.
Detailed description
This is a randomized controlled trial. The experimental group will receive a phone call within 72 hours of discharge to provide psycho education, clarify any questions they may have and to reinforce discharge plans made in the ED. The control group will not receive this phone call. Within 30 days of discharge, both groups will receive a phone call to collect data on treatment compliance including medication and follow-up adherence and if any additional visits to the Emergency Department were necessary.
Interventions
BEHAVIORALTelephone Follow-up
Telephone Follow-up within 72 hours to discuss psycho education, discharge planning and clarify any questions they may have.
Sponsors
Brandon University
Study design
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
SUPPORTIVE_CARE
Masking
SINGLE (Subject)
Eligibility
Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes
Inclusion criteria
* Discharged from the ED * Age of majority * Competent.
Exclusion criteria
* Incompetent, * Under 18 * Admitted to the hospital
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Emergency Department readmission rates | 30 days. | Does a telephone call reduce readmission rates? |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Satisfaction with care in the Emergency Department using a 7 point Likert Scale as a function of the telephone follow up. | 30 days. | Various measures of satisfaction in care provided in Emergency Department. Higher scores indicate higher satisfaction. |
| Adherence to pharmacological interventions and follow-up appointments. | 30 days. | Adhering to pharmacological interventions and follow-up appointments by self rating on a 7 point Likert Scale. Higher scores indicate greater adherence to treatment adherence. |
| Understanding of Treatment plan | 30 days. | Assessing if the participant believes they have a good understanding of their care plan by self rating on a 7 point Likert Scale. Higher scores indicate greater understanding of treatment plan. |
Countries
Canada
Contacts
Primary ContactAlana E Prejet, BScPN, BA
Backup ContactPhillip Goernert, PhD
Outcome results
None listed