Skip to content

Video, Telephone or Face-to-face Surgical Consultations: a Survey of Patients' and Surgeons' Views

Video, Telephone or Face-to-face Surgical Consultations: a Survey of Patients' and Surgeons' Views

Status
Completed
Phases
Unknown
Study type
Observational
Source
ClinicalTrials.gov
Registry ID
NCT04765683
Enrollment
220
Registered
2021-02-21
Start date
2021-08-20
Completion date
2021-10-25
Last updated
2026-08-31

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Surgery

Keywords

outpatient consultation

Brief summary

This study will send out questionnaires to surgical outpatients and surgeons to gather their views on the appropriate type of surgical outpatient consultation in different clinical scenarios, in order to establish a guideline for surgical outpatient planning.

Detailed description

As above - this study will send out questionnaires to surgical outpatients and surgeons to gather their views on the appropriate type of surgical outpatient consultation in different clinical scenarios, in order to establish a guideline for surgical outpatient planning.

Interventions

OTHERquestionnaire

Survey of views on outpatient consultation format

Sponsors

University of Aberdeen
Lead SponsorOTHER

Study design

Observational model
CASE_ONLY
Time perspective
PROSPECTIVE

Eligibility

Sex/Gender
ALL
Age
16 Years to No maximum
Healthy volunteers
No

Inclusion criteria

PATIENTS Adults attending general surgical outpatients in Aberdeen Royal Infirmary during the study period presenting with: * lumps and bumps * hernias * biliary problems * jaundice * abdominal pain/mass/weight loss * gastro-oesophageal reflux * dysphagia * change in bowel habit * anorectal problems * thyroid nodules * parathyroid disease * adrenal masses SURGEONS Consultant General Surgeons in NHS Grampian / Tayside and Highlands

Exclusion criteria

PATIENTS * lacking capacity * without language skills to answer questionnaires or ability to understand questionnaires * children \< 16yrs (No upper age limit) * patients presenting as emergencies * patients unwilling to complete questionnaires. SURGEONS \- trainee surgeons.

Design outcomes

Primary

MeasureTime frameDescription
appropriate type of surgical outcomeJune 2021What type of surgical outpatient consultation is appropriate for different clinical scenarios i.e. new patient, review patient, post-operative results, breaking bad news, cancer follow-up? This will be assessed by means of a Survey Monkey questionnaire sent out to surgeons in NHS Grampian / Highlands and Tayside and a different Survey Monkey questionnaire sent to patients attending surgical outpatients in NHS Grampian.

Secondary

MeasureTime frameDescription
Are there any new surgical patients that can be seen or assessed by video or telephone consultation? Do remote consultations improve efficiency?June 2021Analysis of the results of patient and surgeons' questionnaires will be undertaken to establish whether there are any types of new surgical patients that need not be seen face to face prior to the day of operation. Analysis of results from patient and surgeons' surveys will be undertaken to establish which type of surgical consultation (video, telephone or remote) is most appropriate in different clinical circumstances and this will be fed back to surgical outpatient department to assess impact on outpatient administration.

Countries

United Kingdom

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Sep 1, 2026