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The Support, Educate, Empower (SEE) Program

Support, Educate, Empower: The SEE Personalized Glaucoma Coaching Trial

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04735653
Acronym
SEE
Enrollment
236
Registered
2021-02-03
Start date
2021-04-27
Completion date
2024-07-31
Last updated
2025-11-03

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Glaucoma

Keywords

Ophthalmology, Glaucoma, Medication Adherence, Motivational Interviewing, Tailored Education, Self Management

Brief summary

This study will test whether the Support, Educate, Empower (SEE) personalized Glaucoma Coaching Program improves eye drop medication adherence among glaucoma patients compared to enhanced standard care in a randomized controlled clinical trial. As a secondary outcome, the study will test whether glaucoma related distress decreases among SEE program participants compared to the control group. The study hypothesis is that glaucoma patients with poor adherence who receive motivational-interviewing based counseling and personalized education from a trained non-physician glaucoma coach through the SEE Program will improve their medication adherence compared to glaucoma patients standard care enhanced by additional educational handouts.

Interventions

BEHAVIORALPersonalized Glaucoma Coaching

This is a six-month personalized glaucoma coaching program where a coach trained in motivational interviewing (MI)-based counseling uses a web based tool that generates tailored education to help glaucoma patients identify their barriers to optimal medication adherence and explore potential solutions during three in-person coaching sessions. The coach provides between-session support through four phone calls, with two phone calls between the first and second session and one phone call after each subsequent session. Participants can elect to receive any of the following type of alarm when a dose of medication is due: visual or audible alert or automated text or phone call reminder. Glaucoma medication adherence will be monitored electronically for all participants between the baseline visit and the exit visit six months later.

Participants will receive non-tailored educational materials about glaucoma from leading sources by mail every 2 months for a total of 3 mailings during the 6-month study period. Glaucoma medication adherence will be monitored electronically for all participants between the baseline visit and the exit visit six months later.

Sponsors

National Eye Institute (NEI)
CollaboratorNIH
University of Michigan
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE (Outcomes Assessor)

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* Taking greater or equal to 1 ocular hypotensive medication with a diagnosis of any kind of glaucoma, suspected glaucoma or ocular hypertension * Did not opt-out from recruitment letter

Exclusion criteria

* Do not speak English * Have a diagnosed serious mental illness (for example, Schizophrenia) * Diagnosed cognitive impairment * Do not instill their own eye drops * Had laser or incisional glaucoma surgery within three months of enrollment or scheduled during the six-month study period * Unable to attend all study visits * Active ocular infection or uveitis

Design outcomes

Primary

MeasureTime frameDescription
Mean Percent Electronically Monitored Medication Adherence Over Six MonthsUp to 6 monthsMedication adherence will be measured objectively using electronic monitors with a bottle-in-bottle technique where all glaucoma medications are placed inside electronic pill bottles. An adherent event is defined as using an eye drop medication within a specified time window of a dose on the previous day. Adherence will be calculated as the percentage of doses taken on time divided by total doses prescribed over the six-month study period. The calculation censored participants at the time of withdrawal, loss to follow-up, or disengagement (attended the exit visit but may have gone some time before this visit without adherence monitor activity) and their adherence was calculated only during the reduced time on study. Additionally, times noted where monitors malfunctioned or went unused due to vacation or hospitalization were excluded.
Percentage of Participants Who Achieved >= 80% Medication Adherence Over the 6 Month Study PeriodUp to 6 monthsMedication adherence will be measured objectively using electronic monitors with a bottle-in-bottle technique where all glaucoma medications are placed inside electronic pill bottles. An adherent event is defined as using an eye drop medication within a specified time window of a dose on the previous day. Adherence will be calculated as the percentage of doses taken on time divided by total doses prescribed over the six-month study period. The calculation censored participants at the time of withdrawal, loss to follow-up, or disengagement (attended the exit visit but may have gone some time before this visit without adherence monitor activity) and their adherence was calculated only during the reduced time on study. Additionally, times noted where monitors malfunctioned or went unused due to vacation or hospitalization were excluded. Continuous percentage adherence was dichotomized to a binary outcome as \>= 80% vs \< 80% medication adherence.

Secondary

MeasureTime frameDescription
Change in Glaucoma-related Distress6 monthsGlaucoma-related Distress will be measured by the Diabetes Distress Scale adapted for glaucoma, a 17-item scale where each item is assessed on a 6-point Likert scale. A composite score is calculated as a mean of the 17 items, ranging from 1 to 6, where a higher score indicates a higher distress level. Mean change in Glaucoma-related Distress will be compared between the intervention and control groups. Six-month change from baseline is calculated by subtracting the baseline value from the six-month score. Negative number for change indicates that participant distress decreased over time and a positive number for change would indicate that distress increased.

Countries

United States

Participant flow

Pre-assignment details

236 participants were consented. 235 were randomized. The unrandomized individual was determined to be ineligible post-consenting.

Participants by arm

ArmCount
SEE Intervention - Personalized Glaucoma Coaching
SEE Intervention - Personalized Glaucoma Coaching: This is a six-month personalized glaucoma coaching program where a coach trained in motivational interviewing (MI)-based counseling uses a web based tool that generates tailored education to help glaucoma patients identify their barriers to optimal medication adherence and explore potential solutions during three in-person coaching sessions. The coach provides between-session support through four phone calls, with two phone calls between the first and second session and one phone call after each subsequent session. Participants can elect to receive any of the following type of alarm when a dose of medication is due: visual or audible alert or automated text or phone call reminder.
117
Enhanced Care Control
Enhanced Care Control: Participants will receive non-tailored educational materials about glaucoma from leading sources by mail every 2 months for a total of 3 mailings during the 6-month study period.
118
Total235

Withdrawals & dropouts

PeriodReasonFG000FG001
Overall StudyDeath02
Overall StudyLost to Follow-up177
Overall StudyRemoved due to determination of participant noncompliance20
Overall StudyWithdrawal by Subject82

Baseline characteristics

CharacteristicSEE Intervention - Personalized Glaucoma CoachingEnhanced Care ControlTotal
Age, Continuous66.4 years
STANDARD_DEVIATION 11.5
68.2 years
STANDARD_DEVIATION 10.4
67.3 years
STANDARD_DEVIATION 10.9
Ethnicity (NIH/OMB)
Hispanic or Latino
2 Participants4 Participants6 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
101 Participants101 Participants202 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
14 Participants13 Participants27 Participants
Race/Ethnicity, Customized
Asian
6 Participants4 Participants10 Participants
Race/Ethnicity, Customized
Black
68 Participants71 Participants139 Participants
Race/Ethnicity, Customized
Not Reported
6 Participants2 Participants8 Participants
Race/Ethnicity, Customized
Other
5 Participants5 Participants10 Participants
Race/Ethnicity, Customized
White
32 Participants36 Participants68 Participants
Region of Enrollment
United States
117 Participants118 Participants235 Participants
Sex/Gender, Customized
Female
64 Participants60 Participants124 Participants
Sex/Gender, Customized
Male
53 Participants57 Participants110 Participants
Sex/Gender, Customized
Not Reported
0 Participants1 Participants1 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 1172 / 118
other
Total, other adverse events
18 / 1177 / 118
serious
Total, serious adverse events
0 / 1170 / 118

Outcome results

Primary

Mean Percent Electronically Monitored Medication Adherence Over Six Months

Medication adherence will be measured objectively using electronic monitors with a bottle-in-bottle technique where all glaucoma medications are placed inside electronic pill bottles. An adherent event is defined as using an eye drop medication within a specified time window of a dose on the previous day. Adherence will be calculated as the percentage of doses taken on time divided by total doses prescribed over the six-month study period. The calculation censored participants at the time of withdrawal, loss to follow-up, or disengagement (attended the exit visit but may have gone some time before this visit without adherence monitor activity) and their adherence was calculated only during the reduced time on study. Additionally, times noted where monitors malfunctioned or went unused due to vacation or hospitalization were excluded.

Time frame: Up to 6 months

Population: Data is shown for participants who provided data for this outcome.

ArmMeasureValue (MEAN)Dispersion
SEE Intervention - Personalized Glaucoma CoachingMean Percent Electronically Monitored Medication Adherence Over Six Months77.6 percent adherenceStandard Deviation 19.7
Enhanced Care ControlMean Percent Electronically Monitored Medication Adherence Over Six Months58.0 percent adherenceStandard Deviation 25.2
p-value: <0.001Wilcoxon (Mann-Whitney)
Primary

Percentage of Participants Who Achieved >= 80% Medication Adherence Over the 6 Month Study Period

Medication adherence will be measured objectively using electronic monitors with a bottle-in-bottle technique where all glaucoma medications are placed inside electronic pill bottles. An adherent event is defined as using an eye drop medication within a specified time window of a dose on the previous day. Adherence will be calculated as the percentage of doses taken on time divided by total doses prescribed over the six-month study period. The calculation censored participants at the time of withdrawal, loss to follow-up, or disengagement (attended the exit visit but may have gone some time before this visit without adherence monitor activity) and their adherence was calculated only during the reduced time on study. Additionally, times noted where monitors malfunctioned or went unused due to vacation or hospitalization were excluded. Continuous percentage adherence was dichotomized to a binary outcome as \>= 80% vs \< 80% medication adherence.

Time frame: Up to 6 months

Population: Data is shown for participants who provided data for this outcome.

ArmMeasureGroupValue (COUNT_OF_PARTICIPANTS)
SEE Intervention - Personalized Glaucoma CoachingPercentage of Participants Who Achieved >= 80% Medication Adherence Over the 6 Month Study PeriodAdherence >= 80%62 Participants
SEE Intervention - Personalized Glaucoma CoachingPercentage of Participants Who Achieved >= 80% Medication Adherence Over the 6 Month Study PeriodAdherence < 80%51 Participants
Enhanced Care ControlPercentage of Participants Who Achieved >= 80% Medication Adherence Over the 6 Month Study PeriodAdherence >= 80%27 Participants
Enhanced Care ControlPercentage of Participants Who Achieved >= 80% Medication Adherence Over the 6 Month Study PeriodAdherence < 80%87 Participants
p-value: <0.001Chi-squared
Secondary

Change in Glaucoma-related Distress

Glaucoma-related Distress will be measured by the Diabetes Distress Scale adapted for glaucoma, a 17-item scale where each item is assessed on a 6-point Likert scale. A composite score is calculated as a mean of the 17 items, ranging from 1 to 6, where a higher score indicates a higher distress level. Mean change in Glaucoma-related Distress will be compared between the intervention and control groups. Six-month change from baseline is calculated by subtracting the baseline value from the six-month score. Negative number for change indicates that participant distress decreased over time and a positive number for change would indicate that distress increased.

Time frame: 6 months

Population: Data is reported for people who came to the exit visit and provided both baseline and 6-month data

ArmMeasureGroupValue (MEAN)Dispersion
SEE Intervention - Personalized Glaucoma CoachingChange in Glaucoma-related DistressBaseline2.5 score on a scaleStandard Deviation 0.9
SEE Intervention - Personalized Glaucoma CoachingChange in Glaucoma-related Distress6 months1.9 score on a scaleStandard Deviation 0.8
SEE Intervention - Personalized Glaucoma CoachingChange in Glaucoma-related Distress6 month change from Baseline-0.6 score on a scaleStandard Deviation 0.9
Enhanced Care ControlChange in Glaucoma-related DistressBaseline2.4 score on a scaleStandard Deviation 0.8
Enhanced Care ControlChange in Glaucoma-related Distress6 months2.2 score on a scaleStandard Deviation 0.9
Enhanced Care ControlChange in Glaucoma-related Distress6 month change from Baseline-0.2 score on a scaleStandard Deviation 0.7
95% CI: [-0.5, -0.1]

Source: ClinicalTrials.gov · Data processed: Feb 27, 2026