Skip to content

Evaluation of a Personalized Care Management Program for High Hospital Utilizers

Effect of a Personalized Care Management Program on Hospital Inpatient Stays Among High Utilizers: A Randomized Clinical Trial

Status
Completed
Phases
Unknown
Study type
Observational
Source
ClinicalTrials.gov
Registry ID
NCT04727567
Enrollment
454
Registered
2021-01-27
Start date
2020-04-23
Completion date
2021-08-31
Last updated
2022-04-22

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Comorbidities and Coexisting Conditions

Keywords

Patient Care Management, Patient Hospital Admissions

Brief summary

This randomized clinical trial intends to evaluate the effectiveness of enrollment in Atrium Health's Multiple Visit Patient (MVP) care management program compared to usual care on reducing 12-month total inpatient hospital utilization among patients with high past volume of hospital inpatient stays.

Detailed description

The list of patients with four or more inpatient hospital visits in 2019 will be pulled from the Atrium Health electronic data warehouse (EDW) by IAS Clinical Quality Analytics, and eligibility for the MVP program of patients on this list will be determined by the Population Health's Care Management team based on predefined eligibility criteria. IAS CORE will randomize eligible participants into one of two groups: 1) MVP program; or 2) usual care. Population Health's Multiple Visit Patient (MVP) care management program aims to manage health and lower hospital utilization among patients with a history of high inpatient hospital stays at Atrium Health. Patients eligible for the program have four or more inpatient visits over the 12-month period prior to enrollment. Once enrolled, each MVP program participant receives on-going support from an assigned MVP care manager and larger care management team, including the following core program components: 1. customized care plan developed for each patient at the time of enrollment 2. routine, virtual health monitoring and collaborative care management team-based review 3. personalized navigation and coordination across multidisciplinary Atrium Health services, as needed 4. education, health coaching, and support via telephonic and in-person interactions, as needed The control group will receive usual care. Upon completion of the 12-month period during which outcomes data will be accrued, the study will evaluate whether 12-month participation in the MVP program care management program, compared to usual care, reduced inpatient hospital use.

Interventions

None listed

Sponsors

Wake Forest University Health Sciences
Lead SponsorOTHER

Study design

Observational model
CASE_CONTROL
Time perspective
PROSPECTIVE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* 18 years of age or older * 4 or more inpatient hospital visits across Atrium Health Metro hospitals in 2019

Exclusion criteria

* Existing MVP participants * Patients who at the time of identification for the MVP program are: * Actively enrolled in a Levine Cancer Institute oncology navigation program * Actively receiving hospice or palliative care * Attributed to a primary care provider at an outside healthcare system * Patients whose primary residence is a skilled nursing facility

Design outcomes

Primary

MeasureTime frameDescription
Number of inpatient (IP) hospital encounters over a 12 month period12 monthsInpatient encounter is defined as an admission to an Atrium Health acute care hospital

Secondary

MeasureTime frameDescription
Combined Inpatient and Observational hospital encounters - Atrium only6 monthsCombined number of IP and OBS encounters at Atrium Health hospitals
Combined Inpatient and Observational hospital encounters - non-Atrium included6 monthsCombined number of IP and OBS encounters at Atrium Health and non-Atrium Health hospitals
Inpatient Readmission6 monthAmong patients with at least 1 encounter during the study period, 30-day all cause non-elective inpatient readmission rate to any AH hospital
Inpatient Readmission - Same Hospital6 monthAmong patients with at least 1 encounter during the study period, 30-day all cause non-elective inpatient readmission rate to the same AH hospital as the index encounter
Number of inpatient hospital encounters over a 6 month period6 monthsInpatient encounter is defined as an admission to an Atrium Health acute care hospital
Mortality6 monthDichotomous indicator of all-cause mortality within 6 months from the beginning of the study period
Hospital Bed Days (Inpatient)6 monthTotal length of stay (LOS) in days (discharge date to admissions date) for acute care IP utilization
Hospital Charges6 monthTotal accrued hospital billed charges for inpatient encounter at Atrium Health primary enterprise acute care facilities.
Emergency Department Encounters6 monthNumber of patient emergency department encounters

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026