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Nalox-Comm: Naloxone Communication Training for Pharmacists

Addressing the Opioid Epidemic Through Community Pharmacy Engagement: Randomized Controlled Trial (Aim 2)

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04677387
Acronym
Nalox-Comm
Enrollment
48
Registered
2020-12-21
Start date
2021-07-01
Completion date
2023-07-31
Last updated
2024-06-26

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Naloxone

Keywords

community pharmacy, communication

Brief summary

This is a pilot Randomized Controlled Trial (RCT) in which 120 pharmacists will be randomized to an experimental or control group and data on naloxone dispensing and secondary outcomes will be collected over the course of the RCT.

Detailed description

This is a prospective pilot RCT that will evaluate the impact of naloxone communication training (Nalox-Comm) on 120 pharmacists' naloxone dispensing behaviors (primary outcome). Data will be collected at baseline, immediately after training is completed, and at 3-month follow up. Data sources include pharmacy records (for naloxone dispensing), simulated patient observations (to rate quality of communication), and survey data (for self-reports of knowledge and self-efficacy).

Interventions

BEHAVIORALNalox-comm Training Module

The online communication module will be 30-60 minutes. Content will include: 1) using non-judgmental language, 2) how to raise the topic of overdose (OD) and naloxone with patients in a non-threatening manner; 3) videos modeling how to initiate the conversation with patients and caregivers; 4) considerations in how to communicate differently with patients versus caregivers; and 5) addressing pharmacists' perceived barriers to naloxone counseling. Pharmacists can receive continuing education credit (0.1 CEU) for completing the course.

BEHAVIORALPrescribe to Prevent: Overdose Prevention and Naloxone Rescue Kits for Prescribers and Pharmacists

A 55 minute long online module with videos, didactic content, and quizzes that covers the following topics: risk factors for overdose (OD), how to respond to OD, how naloxone works, types of naloxone, how to administer naloxone, medico-legal issues, how to bill for naloxone, and strategies to address overdose. Pharmacists can receive continuing education credit (0.125 CEUs) for completing the course.

Sponsors

National Institute on Drug Abuse (NIDA)
CollaboratorNIH
University of North Carolina, Chapel Hill
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
DOUBLE (Subject, Outcomes Assessor)

Eligibility

Sex/Gender
ALL
Age
18 Years to 99 Years
Healthy volunteers
Yes

Inclusion criteria

* currently work at a pharmacy that stocks naloxone; * currently work at a rural community pharmacy; * are at least 18 years of age; and * speak English.

Exclusion criteria

* Non-staff pharmacists such as pharmacy floaters or fill-in pharmacists will not be eligible to participate.

Design outcomes

Primary

MeasureTime frameDescription
Change in Naloxone Dispensing Rate Over a 6-month Period3-month period before intervention and 3-month follow-up dispensing dataPharmacy records indicated the number of times each pharmacy dispensed naloxone and opioid prescriptions over the RCT period. These data were aggregated into the total number of naloxone and opioid prescriptions dispensed in the 3 months pre-intervention and the 3 months post-intervention. The change in naloxone dispensing rates was measured by comparing pharmacy records of the number of naloxone products dispensed in the three months prior to study participation to the number of naloxone products dispensed in the three months after study completion. The rate was defined as the number of naloxone products dispensed divided by the number of opioid prescriptions dispensed in each 3-month period.

Secondary

MeasureTime frameDescription
Mean Willingness to Dispense Naloxone Scoreup to 3-month Follow-up SurveyAn online survey including 6 self-reported Likert-scale items will assess pharmacists' willingness to dispense naloxone. These items assess pharmacists' willingness to engage in naloxone counseling activities, including educating patients to recognize overdose and administer naloxone, proactively identify individuals for naloxone dispensation and dispense naloxone. Response options will range from 1= not at all willing to 4= very willing. Items were averaged to create a mean willingness score (range = 1-4), with higher scores indicating more willingness to dispense naloxone.
Mean Naloxone Counselling Self-Efficacy Scoreup to 3-month Follow-up SurveyAn online survey including 6 self-reported Likert-scale items assessed pharmacists' self-efficacy to counsel about naloxone. Pharmacists rated their confidence to engage in various naloxone communication tasks including: engage in naloxone counseling when the pharmacy is busy and discuss naloxone in a way that does not offend customers. Response options ranged from 1= not at all confident to 4= very confident. Items were averaged to create a mean self-efficacy score (range = 1-4), with higher scores indicating greater self-efficacy to dispense naloxone.
Mean Pharmacist Quality of Non-verbal Communication Scoreup to 1-month post-trainingSimulated patients (SPs) called pharmacists and used a validated observation guide that has been adapted for use for telephone interactions to rate the pharmacists' quality of non-verbal communication. The guide included 4 items (i.e., explained things clearly, listened carefully, showed respect, and spent enough time with the SP) measured on a 5-point scale (1= not at all satisfied, 2= partly satisfied, 3= satisfied, 4= more than satisfied, 5= very satisfied). Higher scores (range = 1-5) indicate a more positive evaluation of the interaction.

Countries

United States

Participant flow

Participants by arm

ArmCount
Prescribe to Prevent Naloxone Training Module
This is a 55-minute online module that covers basic information about naloxone that is relevant to community pharmacists. Prescribe to Prevent: Overdose Prevention and Naloxone Rescue Kits for Prescribers and Pharmacists: A 55 minute long online module with videos, didactic content, and quizzes that covers the following topics: risk factors for overdose (OD), how to respond to OD, how naloxone works, types of naloxone, how to administer naloxone, medico-legal issues, how to bill for naloxone, and strategies to address overdose. Pharmacists can receive continuing education credit (0.125 CEUs) for completing the course.
25
Nalox-Comm
This is a newly developed 30-60 minute online module focused on teaching pharmacists how to overcome naloxone communication barriers. Nalox-comm Training Module: The online communication module will be 30-60 minutes. Content will include: 1) using non-judgmental language, 2) how to raise the topic of overdose (OD) and naloxone with patients in a non-threatening manner; 3) videos modeling how to initiate the conversation with patients and caregivers; 4) considerations in how to communicate differently with patients versus caregivers; and 5) addressing pharmacists' perceived barriers to naloxone counseling. Pharmacists can receive continuing education credit (0.1 CEU) for completing the course.
23
Total48

Baseline characteristics

CharacteristicPrescribe to Prevent Naloxone Training ModuleNalox-CommTotal
Age, Categorical
<=18 years
0 Participants0 Participants0 Participants
Age, Categorical
>=65 years
1 Participants1 Participants2 Participants
Age, Categorical
Between 18 and 65 years
24 Participants22 Participants46 Participants
Ethnicity (NIH/OMB)
Hispanic or Latino
1 Participants0 Participants1 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
24 Participants23 Participants47 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
0 Participants0 Participants0 Participants
Race (NIH/OMB)
American Indian or Alaska Native
0 Participants0 Participants0 Participants
Race (NIH/OMB)
Asian
3 Participants1 Participants4 Participants
Race (NIH/OMB)
Black or African American
0 Participants1 Participants1 Participants
Race (NIH/OMB)
More than one race
0 Participants0 Participants0 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
0 Participants0 Participants0 Participants
Race (NIH/OMB)
Unknown or Not Reported
0 Participants0 Participants0 Participants
Race (NIH/OMB)
White
22 Participants21 Participants43 Participants
Region of Enrollment
United States
25 Participants23 Participants48 Participants
Sex/Gender, Customized
Sex/Gender
Female
16 Participants11 Participants27 Participants
Sex/Gender, Customized
Sex/Gender
Male
8 Participants12 Participants20 Participants
Sex/Gender, Customized
Sex/Gender
Prefer not to answer
1 Participants0 Participants1 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 250 / 23
other
Total, other adverse events
0 / 250 / 23
serious
Total, serious adverse events
0 / 250 / 23

Outcome results

Primary

Change in Naloxone Dispensing Rate Over a 6-month Period

Pharmacy records indicated the number of times each pharmacy dispensed naloxone and opioid prescriptions over the RCT period. These data were aggregated into the total number of naloxone and opioid prescriptions dispensed in the 3 months pre-intervention and the 3 months post-intervention. The change in naloxone dispensing rates was measured by comparing pharmacy records of the number of naloxone products dispensed in the three months prior to study participation to the number of naloxone products dispensed in the three months after study completion. The rate was defined as the number of naloxone products dispensed divided by the number of opioid prescriptions dispensed in each 3-month period.

Time frame: 3-month period before intervention and 3-month follow-up dispensing data

ArmMeasureValue (MEAN)Dispersion
Prescribe to Prevent Naloxone Training ModuleChange in Naloxone Dispensing Rate Over a 6-month Period.0073 number of naloxone products dispensedStandard Deviation 0.015
Nalox-CommChange in Naloxone Dispensing Rate Over a 6-month Period.0041 number of naloxone products dispensedStandard Deviation 0.0139
p-value: 0.473Regression, Linear
Secondary

Mean Naloxone Counselling Self-Efficacy Score

An online survey including 6 self-reported Likert-scale items assessed pharmacists' self-efficacy to counsel about naloxone. Pharmacists rated their confidence to engage in various naloxone communication tasks including: engage in naloxone counseling when the pharmacy is busy and discuss naloxone in a way that does not offend customers. Response options ranged from 1= not at all confident to 4= very confident. Items were averaged to create a mean self-efficacy score (range = 1-4), with higher scores indicating greater self-efficacy to dispense naloxone.

Time frame: up to 3-month Follow-up Survey

Population: Only participants who completed Baseline and 3-month Follow-up Survey were analyzed.

ArmMeasureGroupValue (MEAN)Dispersion
Prescribe to Prevent Naloxone Training ModuleMean Naloxone Counselling Self-Efficacy ScoreBaseline Survey3.08 score on a scaleStandard Error 0.012
Prescribe to Prevent Naloxone Training ModuleMean Naloxone Counselling Self-Efficacy ScoreImmediate Post-training Survey3.19 score on a scaleStandard Error 0.116
Prescribe to Prevent Naloxone Training ModuleMean Naloxone Counselling Self-Efficacy Score3-month Follow-up Survey3.28 score on a scaleStandard Error 0.105
Nalox-CommMean Naloxone Counselling Self-Efficacy ScoreBaseline Survey2.74 score on a scaleStandard Error 0.112
Nalox-CommMean Naloxone Counselling Self-Efficacy ScoreImmediate Post-training Survey3.4 score on a scaleStandard Error 0.107
Nalox-CommMean Naloxone Counselling Self-Efficacy Score3-month Follow-up Survey3.51 score on a scaleStandard Error 0.098
p-value: 0.002Regression, Linear
Secondary

Mean Pharmacist Quality of Non-verbal Communication Score

Simulated patients (SPs) called pharmacists and used a validated observation guide that has been adapted for use for telephone interactions to rate the pharmacists' quality of non-verbal communication. The guide included 4 items (i.e., explained things clearly, listened carefully, showed respect, and spent enough time with the SP) measured on a 5-point scale (1= not at all satisfied, 2= partly satisfied, 3= satisfied, 4= more than satisfied, 5= very satisfied). Higher scores (range = 1-5) indicate a more positive evaluation of the interaction.

Time frame: up to 1-month post-training

Population: All available data are reported and include pharmacists whose communication behavior was possible to be observed.

ArmMeasureGroupValue (MEAN)Dispersion
Prescribe to Prevent Naloxone Training ModuleMean Pharmacist Quality of Non-verbal Communication Scorebaseline3.31 score on a scaleStandard Error 0.141
Prescribe to Prevent Naloxone Training ModuleMean Pharmacist Quality of Non-verbal Communication Score1-month follow-up3.62 score on a scaleStandard Error 0.182
Nalox-CommMean Pharmacist Quality of Non-verbal Communication Scorebaseline3.5 score on a scaleStandard Error 0.149
Nalox-CommMean Pharmacist Quality of Non-verbal Communication Score1-month follow-up4.11 score on a scaleStandard Error 0.123
p-value: 0.169Regression, Linear
Secondary

Mean Willingness to Dispense Naloxone Score

An online survey including 6 self-reported Likert-scale items will assess pharmacists' willingness to dispense naloxone. These items assess pharmacists' willingness to engage in naloxone counseling activities, including educating patients to recognize overdose and administer naloxone, proactively identify individuals for naloxone dispensation and dispense naloxone. Response options will range from 1= not at all willing to 4= very willing. Items were averaged to create a mean willingness score (range = 1-4), with higher scores indicating more willingness to dispense naloxone.

Time frame: up to 3-month Follow-up Survey

Population: Only participants who completed Baseline and 3-month Follow-up Survey were analyzed.

ArmMeasureGroupValue (MEAN)Dispersion
Prescribe to Prevent Naloxone Training ModuleMean Willingness to Dispense Naloxone ScoreBaseline Survey3.72 score on a scaleStandard Error 0.07
Prescribe to Prevent Naloxone Training ModuleMean Willingness to Dispense Naloxone ScoreImmediate Post-training Survey3.64 score on a scaleStandard Error 0.096
Prescribe to Prevent Naloxone Training ModuleMean Willingness to Dispense Naloxone Score3-month Follow-up Survey3.47 score on a scaleStandard Error 0.14
Nalox-CommMean Willingness to Dispense Naloxone ScoreBaseline Survey3.57 score on a scaleStandard Error 0.117
Nalox-CommMean Willingness to Dispense Naloxone ScoreImmediate Post-training Survey3.84 score on a scaleStandard Error 0.07
Nalox-CommMean Willingness to Dispense Naloxone Score3-month Follow-up Survey3.69 score on a scaleStandard Error 0.107
p-value: 0.007Regression, Linear

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026