Development of a Targeted Patient Portal Intervention to Improve Depression Treatment Adherence and Outcomes

Development of a Targeted Patient Portal Intervention to Improve Depression Treatment Adherence, Satisfaction, and Outcomes

Status

Completed

Phases

Study type

Interventional

Source

ClinicalTrials.gov

Registry ID

NCT04646681

Acronym

Patient Portal

Enrollment

Registered

2020-11-30

Start date

2021-03-31

Completion date

2022-04-30

Last updated

2022-06-10

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Depression

Keywords

patient portals, treatment adherence

Brief summary

The purpose of this research study is to learn how best to use patient portals to help improve the treatment of mood disorders.

Detailed description

This study is being done in 3 phases. First 2 phases were observational with total enrollment of 300 subjects. The final 3rd phase is interventional and we are anticipating to enroll 50 subjects. It is described below. Patients being treated for depressive symptoms at the University of Iowa, Department of Psychiatry are invited to participate. Participants will complete a remote (phone or video) visit. After being informed about the study and potential risks, those who consent to being in the study will be assigned to one of two groups. They will complete an online survey and receive some basic training on patient portals. After the visit. both groups will be followed for 6 months. Depending on their group assignment, they will complete: * two to five phone calls with a study team member and * two to five online questionnaires

Interventions

BEHAVIORALConnectCare

increased monitoring between clinical mental health visits

Study design

Allocation

RANDOMIZED

Intervention model

PARALLEL

Primary purpose

HEALTH_SERVICES_RESEARCH

Masking

NONE

Eligibility

Sex/Gender

ALL

Age

18 Years to 89 Years

Healthy volunteers

Inclusion criteria

* English speaking, * PHQ-9 score of 10 or higher (questions 1-8 only), * Taking medication for depressive symptoms, * 1 or more appointments scheduled or planned with University of Iowa psychiatry provider in next 6 months, * Home computer w/internet access, * MyChart (University of Iowa Healthcare's patient portal) account/MyChart enrollment

Exclusion criteria

* Psychotic disorder/symptoms, * Current substance use disorders (other than alcohol, tobacco, marijuana), * Active suicidal ideation within past 1 year, * Cognitive impairment

Design outcomes

Primary

Measure	Time frame	Description
Patient Health Questionnaire (PHQ-9)	Once per month for 6 months	measures the severity of depression symptoms

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026