Increasing Breast, Cervical, and Colorectal Cancer Screening and HPV Vaccination Among Underserved Texans

Increasing Breast, Cervical, and Colorectal Cancer Screening and HPV Vaccination Among Underserved Texans: A Collaboration With the United Way's 2-1-1 Program

Status

Completed

Phases

Study type

Interventional

Source

ClinicalTrials.gov

Registry ID

NCT04638010

Enrollment

1554

Registered

2020-11-20

Start date

2011-02-16

Completion date

2013-12-06

Last updated

2020-11-20

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Cancer Prevention

Brief summary

This study involves a partnership between UTHealth School of Public Health and the Texas 2-1-1 service, which is a helpline connecting low-income and minority callers with a number of needed services. The purpose of this study is to evaluate the effectiveness of a prevention program in which a phone navigator intervention designed to connect 2-1-1 helpline callers to evidence-based screening and prevention services including mammography, Pap test screening, colorectal cancer screening, and HPV vaccination.

Interventions

BEHAVIORALCancer control navigation (CNN)

Cancer Control Navigators (CNNs) housed at 2-1-1 call centers aid callers. CNNs receive electronic summary profiles of participants assigned to navigation. Navigators call the participant, build a collaborative relationship with them, identify their needs, work with them to identify barriers to services and coordinate solutions, and provide logistic (e.g., making appointments) and emotional support. Navigation services are provided by telephone only.

BEHAVIORALGeneral referral (usual care)

Information Specialists at the 2-1-1 call center provide cancer control referrals specific to participant's screening or prevention needs.

Study design

Allocation

RANDOMIZED

Intervention model

PARALLEL

Primary purpose

PREVENTION

Masking

NONE

Eligibility

Sex/Gender

ALL

Age

18 Years to No maximum

Healthy volunteers

Yes

Inclusion criteria

* callers to 2-1-1 * consents to participate, * English or Spanish speaking * not in a crisis (e.g., disaster-related 2-1-1 call or personal crisis)

Exclusion criteria

* not English or Spanish speaking * in crisis (e.g., disaster-related call or personal crisis) * calling on behalf of another client and not for self

Design outcomes

Primary

Measure	Time frame	Description
Number of participants who complete needed cancer screening and prevention services	one month after referral	Cancer screening and prevention services include mammogram, Pap test, HPV vaccine, and/or colorectal cancer screening.

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026