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Telephone Calls for Health for Homebound Older Adults

Telephone Calls for Health for Homebound Older Adults

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04595708
Enrollment
240
Registered
2020-10-20
Start date
2020-07-06
Completion date
2020-09-26
Last updated
2021-03-30

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Depression, Loneliness, Social Isolation

Brief summary

A randomized controlled trial of the effect of 4 weeks of regular check-in calls, up to 5 per week based on participant's choice and 2 survey collection calls and possible referral of other services, versus no daily check-in calls, on self-reported loneliness measures for current Meals on Wheels participants (MOW).

Detailed description

The intervention arm will include 125 MOW clients to receive a call of between 5 - 10 minutes in length each by a consistent caller, five times a week, Monday through Friday for 4 consecutive weeks to check in on them. After the first week of calls, subjects in the intervention arm will be asked if the frequency of calls is acceptable or if they would like to reduce the call frequency, potentially to a minimum of twice per week. Brief guidance and training will be provided for the daily conversation to maximize time spent speaking by the recipient but otherwise, the calls are unscripted other than specific prompts to ask about the recipient's general sense of well-being. How are you doing today? The control Arm will include 125 MOW clients who will be randomized to a control group that will not receive the intervention calls. The control group will receive calls from a member of the research team at the beginning of the study to collect baseline survey data and at the post-4-week period to collect post-study survey data.

Interventions

BEHAVIORALPhone Call

Calls were made by volunteers trained to engage with participants. Call structure was unscripted and call length was recommended to be between 5-10 min.

Sponsors

Meals on Wheels Central Texas
CollaboratorOTHER
University of Texas at Austin
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
TREATMENT
Masking
SINGLE (Outcomes Assessor)

Masking description

The individual who collected baseline and follow-up surveys was blinded to the status of the participant as part of control or intervention group.

Intervention model description

Randomized controlled trial

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* Adult (18+) clients of Meals on Wheels of Central Texas

Exclusion criteria

* Cognitive impairment or in a hospice program.

Design outcomes

Primary

MeasureTime frameDescription
Loneliness as assessed by the De Jong Gierveld Loneliness Scale4 weeksInvestigators will use the De Jong Gierveld Loneliness 6-Item Scale for Overall, Emotional, and Social Loneliness. Scored from 0-6, a score of 0 indicates least lonely while a score of 6 indicates most lonely.
Loneliness as Assessed by the UCLA Short Scale for Measuring Loneliness in Large Surveys4 weeksInvestigators will use the UCLA Short Scale for Measuring Loneliness in Large Surveys to measure loneliness. Scored from 3-9, higher scores indicate greater degrees of loneliness.

Secondary

MeasureTime frameDescription
Health Status and Quality of Life as Assessed by the Short Form-12 Question Survey4 weeksInvestigators will use the Short Form-12 question survey to measure physical and mental health status. Summary scores range from 0-100, with higher scores indicating a better self-reported level of health.
Social Engagement as Assess by the Short Lubben Social Network Scale (LSNS)4 weeksInvestigators will use the 6-item Short Lubben Social Network Scale to measure social engagement. For the LSNS-6, the score ranges between 0 and 30, with a higher score indicating more social engagement.
Depression as Assessed by the 8-item Depression Health Questionnaire (PHQ-8)4 weeksInvestigators will use the Depression Patient Health Questionnaire (PHQ-8) to measure depression. Scored from 0-3, and a score of 0 indicates lower levels of depression while a score of 3 indicates higher levels of depression.
Toronto Empathy QuestionnairePrior to the 4 week intervention (baseline)The Toronto Empathy Questionnaire will be used to assess characteristics of callers that align with measures of ability to be empathetic.
Empathy as Assessed by The Consultation and Relational Empathy (CARE) MeasureAfter the 4 week intervention (follow-up)Investigators will use the CARE Measure to evaluate measures of empathy in the context of the caller/participant relationship
Anxiety as Assessed by the 7-item Generalized Anxiety Disorder Scale (GAD-7)4 weeksInvestigators will use the Generalized Anxiety Disorder Scale (GAD-7) to measure anxiety. Scored from 0-3, and a score of 0 indicates lower levels of anxiety while a score of 3 indicates higher levels of anxiety.

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 16, 2026