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Evaluation of Mailers Promoting Mammogram Screening

Evaluation of Postcard Mailers Enhanced With Behavioral Nudges to Promote Mammogram Screening

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04555902
Enrollment
1342
Registered
2020-09-21
Start date
2020-10-02
Completion date
2021-10-05
Last updated
2021-11-15

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Breast Cancer

Keywords

Mass Screening, Communication, Mammography, Risk Reduction Behavior, Economics, Behavioral, Psychology, Loss Frame, Fear Appeals, Reciprocity

Brief summary

In this evaluation, 3 different versions of mailers promoting annual mammograms are being sent to women on the month of their 50th and 64th birthdays. The researchers hypothesize that the use of behavioral nudges in the mailers should lead to increased uptake in mammogram screening.

Detailed description

Mammogram screening for women, starting at age 50, can significantly reduce the risk of complications due to breast cancer. As part of an existing outreach campaign, the health system mails a postcard and small gift (pink socks) to women on the month of their 50th and 64th birthdays to promote annual mammogram screening. The researchers are evaluating two new versions of the mailers against a standard mailer to see which version leads to greater uptake in mammograms. The new mailers have content that applies behavioral nudge theory - specifically, loss frames and fear appeals - to encourage taking action. One of the two new versions does not include the small gift, to test whether its inclusion or exclusion has any effect on mammogram screening.

Interventions

BEHAVIORALPostcard

The postcard includes appeals to get annual mammograms and provides information for ordering a mammogram.

BEHAVIORALSmall Gift

Pink socks are included in the mailer. The gift increases salience of the mailer and it potentially promotes reciprocation from the recipient in the form of ordering a mammogram.

The postcard is enhanced with language that frames the situation in terms of losses. It also uses fear appeals by stating the risks of breast cancer, while also stating that a mammogram screening is an accessible way to address those risks.

Sponsors

Geisinger Clinic
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
FACTORIAL
Primary purpose
SCREENING
Masking
DOUBLE (Subject, Caregiver)

Masking description

Participants and providers are not aware of the different mailer versions.

Intervention model description

1 x 3 design

Eligibility

Sex/Gender
FEMALE
Age
50 Years to 64 Years
Healthy volunteers
Yes

Inclusion criteria

* Female Geisinger Health Plan members turning 50 and 64 in that month * For the 2020 campaign, birthdays from June 2020 (as opposed to August 2020) will be included due to a temporary suspension of the outreach program due to the COVID-19 pandemic since June * For the pre-post examination of the 2019 campaign, all months in that year will be included

Exclusion criteria

\- Members who are on the do not contact list at Geisinger Health Plan

Design outcomes

Primary

MeasureTime frameDescription
Mammogram Completion at 6 months (2020)6 months from intervention start dateBinary variable indicating whether a mammogram was completed

Secondary

MeasureTime frameDescription
Obstetrician-Gynecologist Visits at 6 months (2020)6 months from intervention start dateNumber of visits (proxy for increased preventative health care)
Breast Cancer Diagnosis at 6 months (2020)6 months from intervention start dateBinary variable indicating whether the recipient was diagnosed with breast cancer
Breast Cancer Diagnosis at 12 months (2020)12 months from intervention start dateBinary variable indicating whether the recipient was diagnosed with breast cancer
Emergency Department Visits at 6 months (2020)6 months from intervention start dateNumber of Emergency Department Visits (proxy for increased costly utilization of health system resources)
Emergency Department Visits at 12 months (2020)12 months from intervention start dateNumber of Emergency Department Visits (proxy for increased costly utilization of health system resources)
Mammogram Completion at 12 months (2020)12 months from intervention start dateBinary variable indicating whether a mammogram was completed (a longer time frame allows for late responses)
Primary Care Provider Visits at 6 months (2020)6 months from intervention start dateNumber of visits (proxy for increased preventative health care)
Primary Care Provider Visits at 12 months (2020)12 months from intervention start dateNumber of visits (proxy for increased preventative health care)
Obstetrician-Gynecologist Visits at 12 months (2020)12 months from intervention start dateNumber of visits (proxy for increased preventative health care)

Other

MeasureTime frameDescription
Breast Cancer Diagnosis at 12 months (2019)12 months from 2019 intervention start dateBinary variable indicating whether the woman was diagnosed with breast cancer
Emergency Department Visits at 12 months (2019)12 months from 2019 intervention start dateNumber of Emergency Department Visits (proxy for increased costly utilization of health system resources)
Primary Care Provider Visits at 12 months (2019)12 months from 2019 intervention start dateNumber of visits to be used for exploratory pre-post comparisons (proxy for increased preventative health care)
Mammogram Completion at 12 months (2019)12 months from 2019 intervention start dateBinary variable indicating whether a mammogram was completed to be used for exploratory pre-post comparisons

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026