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Evaluation of Letters Promoting Colorectal Cancer Testing

Evaluation of Letters Enhanced With Behavioral Nudges to Promote Colorectal Cancer Testing Through Fecal Immunochemical Tests or Colonoscopies

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04548765
Enrollment
14644
Registered
2020-09-16
Start date
2020-07-24
Completion date
2021-07-23
Last updated
2021-09-24

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Cancer Colorectal

Keywords

Mass Screening, Communication, Occult Blood, Colonoscopy, Risk Reduction Behavior, Economics, Behavioral, Psychology, Loss Framing, Fear Appeals, Default Effect, Decoy Effect

Brief summary

In this evaluation, 4 different versions of letters are being sent with mailers promoting colorectal cancer screening with an at-home test. The researchers hypothesize that the use of behavioral nudges in the message should lead to increased colorectal cancer screening (either with the at-home test or a colonoscopy).

Detailed description

Colorectal cancer (CRC) is the third most common cancer diagnosed in the US. Mailing fecal immunochemical (FIT) kits to at-risk patients is an effective way of increasing CRC testing uptake, as this test can be done at home and is less intrusive compared to colonoscopies. As part of an existing program, the health system mails FIT kits to eligible patients each year. Although this test needs to be conducted annually, not everyone who receives the test kit returns the kits for processing. In this study, the researchers aim to test different letters with the goal of encouraging the use of FIT kits or scheduling a colonoscopy. As part of this study, the kits are mailed with everything the patient will need to conduct the test at home and mail a sample back to the hospital. It also includes an introductory letter informing the patient about the program and inviting them to use the kit. The researchers are comparing a standard version of the introductory letter against 3 versions that include different combinations of behavioral nudges, specifically framing effects (loss, default, decoy) and fear appeals.

Interventions

BEHAVIORALLetter

Recipients receive a letter promoting CRC screening.

The letter is enhanced with language that frames the situation in terms of losses. It also uses fear appeals by showing the risks of colorectal cancer, while also showing that screening is an achievable means to address those risks.

BEHAVIORALTransparency

The letter explains why the kit was sent, which makes the purposes of the mailing clear to the recipient.

BEHAVIORALDefault Effect and Presentation of Alternatives

The pros and cons for screening with FIT kits and colonoscopy are presented. By showing an additional option, the table frames the FIT kit as the default option (since they are included in the mailer). In this situation, inaction is no longer the default option. Changing the default option increases the chance that the FIT kit is used. In addition, another viable alternative is provided (colonoscopy), which still contributes to the goal of the project (getting screened).

BEHAVIORALEnhanced Fear Appeals and Decoy Effect

Comparisons of the mortality rates between screening with FIT kits, colonoscopy, and inaction (waiting for symptoms to appear) are displayed. Inaction is presented as a decoy, which has worse outcomes than either of the screening options. Due to this contrast, the inclusion of the decoy increases the appeal of the other screening options.

Sponsors

Geisinger Clinic
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
FACTORIAL
Primary purpose
SCREENING
Masking
DOUBLE (Subject, Caregiver)

Masking description

Participants and providers are not aware of the different letter versions.

Intervention model description

1 x 4 design

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* Enrollment in Medicare Health Maintenance Organization (HMO) and Preferred Provider Organization (PPO; age 65 and older) or Commercial HMO in one large employer's group * Has a flag indicating that the person is due for a colon cancer screening

Exclusion criteria

\- Members who are on the do not contact list at Geisinger Health Plan

Design outcomes

Primary

MeasureTime frameDescription
FIT Kit Return at 6 months6 months from intervention start dateBinary variable indicating whether a valid FIT kit was returned for testing
Colonoscopy Ordered at 6 months6 months from intervention start dateBinary variable indicating whether a colonoscopy was ordered

Secondary

MeasureTime frameDescription
Colonoscopy Ordered at 12 months12 months from intervention start dateBinary variable indicating whether a colonoscopy was ordered (a longer time frame allows for late responses)
Colonoscopy Completed12 months from intervention start dateBinary variable indicating whether the colonoscopy was completed (if colonoscopy was ordered)
Colonoscopy Result12 months from intervention start dateBinary variable indicating whether the test was positive or negative (if colonoscopy was completed)
FIT Kit Result12 months from intervention start dateBinary variable indicating whether the test was positive or negative (if FIT kit was returned)
FIT Kit Return at 12 months12 months from intervention start dateBinary variable indicating whether a valid FIT kit was returned for testing (a longer time frame allows for late responses)

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026