Covid19
Conditions
Brief summary
The objectives of this study are to report the response strategy to prevent COVID-19 spread implemented at a Korean medicine hospital, and the satisfaction survey results regarding its preventive measures.
Detailed description
The objectives of this study are (1) to report the response strategy to prevent COVID-19 spread implemented at a Korean medicine hospital situated in Seoul, Korea, (2) to describe patient visit trends compared to the number of confirmed COVID-19 cases during the COVID-19 peak in February - April 2020, and (3) to provide results of a satisfaction survey regarding its preventive measures.
Interventions
The patient satisfaction survey consisted of 8 items, including 7 Likert scale questions and 1 multiple choice question.
Sponsors
Study design
Eligibility
Inclusion criteria
* Inpatients hospitalized at Jaseng Hospital of Korean medicine during March 23-25, 2020 * Outpatients visiting Jaseng Hospital of Korean medicine during March 23-25, 2020
Exclusion criteria
* Visitors visiting Jaseng Hospital of Korean medicine during March 23-25, 2020 for purposes other than treatment
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Satisfactory service regarding hospital response to COVID-19 | Baseline (time of current visit) | Multiple choice question on satisfactory service regarding hospital response to COVID-19, if any |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Medical staff wearing of facial masks and hand hygiene | Baseline (time of current visit) | Likert scale question on level of maintenance of wearing of facial masks and hand hygiene in medical staff |
| Cleanliness and sterilization of hospital facilities | Baseline (time of current visit) | Likert scale question on level of cleanliness and sterilization of hospital facilities with regard to COVID-19 spread prevention |
| Convenience and accessibility of hand sanitizers | Baseline (time of current visit) | Likert scale question on level of convenience and accessibility of hand sanitizers |
| Feelings of apprehension regarding hospital visits | Baseline (time of current visit) | Likert scale question on level of feelings of apprehension before hospital visits due to COVID-19 |
| Satisfaction with hospital safety measures for COVID-19 | Baseline (time of current visit) | Likert scale question on level of satisfaction with hospital safety measures for COVID-19 |
| Recommendation of hospital to friends and family | Baseline (time of current visit) | Likert scale question on level of recommendation of this hospital to friends and family concerned with visiting hospitals due to COVID-19 |
| Helpfulness and readability of posters and stand-up banners | Baseline (time of current visit) | Likert scale question on level of helpfulness and readability of posters and stand-up banners with COVID-19 information in the hospital |
Countries
South Korea