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Developing a Health Insurance Navigation Program for Survivors of Childhood Cancer

Developing a Health Insurance Navigation Program for Survivors of Childhood Cancer

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04520061
Acronym
HINT
Enrollment
82
Registered
2020-08-20
Start date
2020-08-25
Completion date
2022-12-31
Last updated
2025-02-03

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Childhood Cancer Survivors, Health Insurance

Keywords

survivorship

Brief summary

Dr. Park and her colleagues published findings in the Journal of Clinical Oncology demonstrating that CCSS survivors, compared to siblings, were significantly more likely to be uninsured and to have difficulties obtaining health insurance. Given the current insurance landscape and the additional insurance burden that childhood cancer survivors face, the present study seeks to develop and pilot a health insurance navigation program targeted at feasibility and acceptability with survivors, and improving health insurance literacy and ameliorating financial distress related to medical costs. The proposed health insurance navigation will involve 4 navigator-led health insurance navigation sessions. The study investigators propose that, compared to the control arm (who will receive a health insurance information guide, but will not receive the navigation intervention), participants in the intervention arm will have improved health insurance literacy and decreased financial distress related to medical costs.

Detailed description

The present study seeks to develop and pilot a health insurance navigation program with childhood cancer survivors recruited from the Long-Term Follow-Up (LTFU) Cohort. Childhood cancer survivors tend to face health challenges throughout their lives that require monitoring and ongoing care. This is compounded by the tendency among childhood survivors to have higher rates of under and uninsurance, unmet healthcare need, and burdensome costs related to care.These burdensome costs also contribute to underutilization of care among survivors. Additionally, as health insurance systems and designs continue to evolve, many people have inadequate understandings of their own health insurance. Dr. Park and her colleagues published findings that suggested LTFU survivors had difficulty in understanding how to use their insurance, and often experienced financial-related distress. Survivors were more likely than their siblings to have borrowed money to pay for medical expenses, and only 27.3% of survivors and 26.2% of their siblings reported familiarity with the ACA. Given these circumstances, understanding and navigating insurance benefits in the current in the current landscape is crucial for cancer survivors to obtain and utilize the health care that they need. With this in mind, the study investigators propose to develop and pilot an insurance navigation intervention with LTFU participants. The three institutions involved in this study have differing, complementary roles that will contribute to the development and piloting of a health insurance navigation intervention. As the lead site and IRB of record for this study, Massachusetts General Hospital (MGH) will be responsible for the development and regulation of all study-related materials. MGH will also be responsible for the delivery of the navigation intervention (which necessitates the training and supervision of the individual delivery the navigation). As a collaborating site for this study, St. Jude Children's Research Hospital will be responsible for all recruitment activities, as this study plans to recruit exclusively from the Long-Term Follow-Up Study (LTFU) Cohort. As a collaborating site for this study, the University of Utah will be responsible for all participant assessment during the study, which will include baseline and follow-up surveys, and exit interviews. Approximately 80 LTFU participants will be recruited for the randomized pilot trial portion of the study. Prospective participants for the pilot randomized trial portion of the study will be identified via LTFU records, and recruited and consented by LTFU study staff at St. Jude Children's Research Hospital. Prospective participants will receive an invitation to the study through email and mail. The proposed navigation intervention will be delivered by a health insurance navigator via HIPAA-compliant videoconferencing. Content of the navigation intervention will involve the following sessions: 1- Learning Abut Survivorship Healthcare Needs; 2- Learning About Your Plan in Relation to Policy; 3- Navigating One's Own Plan and Overcoming Obstacles; 4- Managing Care Costs. The sessions will be delivered to participants every week over a one to two-month period. Participants will be randomized into either the navigation intervention arm, or the enhanced usual care arm (approximately 40 per arm). The sample size of approximately 40 per arm was chosen to enable evaluation of feasibility and acceptability goals, as well as to explore meaningful differences in the outcomes.To assess the proposed primary and secondary outcomes, all trial participants will complete a baseline and 3-month post-program follow-up survey (approximately 5-month follow-up from baseline). The surveys will be conducted via RedCap or via mailed survey (which will then be input into the RedCap database by study staff). Intervention arm participants will also complete an exit interview in order to further refine the navigation intervention. Both study arm participants will receive a health insurance information guide.

Interventions

BEHAVIORALHealth Insurance Navigation Program

The program will be delivered via videoconferencing by a navigator over a 2-month period and will consist of 4 sessions. The navigation intervention sessions will be as follows: Session 1- Learning About Survivorship Healthcare Needs; Session 2- Learning About Your Plan in Relation to Policy; Session 3- Navigating One's Own Plan and Overcoming Obstacles; Session 4- Managing Care Costs.

Sponsors

American Cancer Society, Inc.
CollaboratorOTHER
St. Jude Children's Research Hospital
CollaboratorOTHER
University of Utah
CollaboratorOTHER
Massachusetts General Hospital
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
TREATMENT
Masking
NONE

Intervention model description

Intervention; enhanced usual care

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* over 18 years of age * access to a smartphone, computer, or tablet with internet access * currently has health insurance

Exclusion criteria

* under 18 years of age * unable to give consent due to psychiatric or cognitive impairment * lack of access to a smartphone, computer, or tablet with internet access * does not currently have health insurance

Design outcomes

Primary

MeasureTime frameDescription
Acceptability of the Health Insurance Navigation Program5 month follow-up10-point (1-10; 1= least helpful and 10= most helpful) scale rating of program quality, including the following (higher scores indicate higher levels of acceptability)- * program materials * scheduling * communication with navigator * length and number of sessions (investigator created scale)
Percentage of Participants Completing All 4 Intervention Sessions1-2 months follow-upProgram feasibility is measured by the percentage of participants completing all 4 intervention sessions.

Secondary

MeasureTime frameDescription
Change From Baseline Familiarity With ACA Provisions to 5-month Follow-upbaseline and 5 month follow-up6 items rating familiarity with key Affordable Care Act (ACA) protections (scores range from 0-6; higher scores indicate higher degree of familiarity) (scale adapted from CCSS Health Insurance Survey)
Change From Baseline Health Insurance Literacy to 5-month Follow-upbaseline and 5 month follow-up16 items with a 4-category Likert scale ranging from 16-64 (higher scores denoting lower literacy) of confidence on understanding of health insurance terms (higher scores indicate higher levels of health insurance literacy). We report mean health insurance literacy change from baseline to follow-up. Scale adapted from the Urban Institute Health Reform Monitoring Survey- * premium * deductible * co-payments * co-insurance

Countries

United States

Participant flow

Participants by arm

ArmCount
Navigation Intervention
The intervention will be delivered via synchronous videoconferencing (real-time delivery and communication between the navigator and the participant) by a trained patient navigator and will consist of 4, 30-minute sessions delivered every week, over the span of one month. The navigation intervention group will also receive a mailed copy of the brochure. Health Insurance Navigation Program: The program will be delivered via videoconferencing by a navigator over a 2-month period and will consist of 4 sessions. The navigation intervention sessions will be as follows: Session 1- Learning About Survivorship Healthcare Needs; Session 2- Learning About Your Plan in Relation to Policy; Session 3- Navigating One's Own Plan and Overcoming Obstacles; Session 4- Managing Care Costs.
41
Enhanced Usual Care
Enhanced usual care will consist of an online or mailed health insurance resource guide.
41
Total82

Baseline characteristics

CharacteristicNavigation InterventionEnhanced Usual CareTotal
Age, Categorical
<=18 years
0 Participants0 Participants0 Participants
Age, Categorical
>=65 years
0 Participants0 Participants0 Participants
Age, Categorical
Between 18 and 65 years
41 Participants41 Participants82 Participants
Race/Ethnicity, Customized
Asian/Pacific Islander
0 Participants2 Participants2 Participants
Race/Ethnicity, Customized
Black
3 Participants2 Participants5 Participants
Race/Ethnicity, Customized
Hispanic
2 Participants2 Participants4 Participants
Race/Ethnicity, Customized
Non Hispanic White
36 Participants35 Participants71 Participants
Region of Enrollment
United States
41 participants41 participants82 participants
Sex: Female, Male
Female
20 Participants24 Participants44 Participants
Sex: Female, Male
Male
21 Participants17 Participants38 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 410 / 41
other
Total, other adverse events
0 / 410 / 41
serious
Total, serious adverse events
0 / 410 / 41

Outcome results

Primary

Acceptability of the Health Insurance Navigation Program

10-point (1-10; 1= least helpful and 10= most helpful) scale rating of program quality, including the following (higher scores indicate higher levels of acceptability)- * program materials * scheduling * communication with navigator * length and number of sessions (investigator created scale)

Time frame: 5 month follow-up

Population: The EUC did not complete acceptability measures as it was intended only for the intervention group.

ArmMeasureValue (MEAN)Dispersion
Navigation InterventionAcceptability of the Health Insurance Navigation Program8.9 units on a scaleStandard Deviation 1.2
Primary

Percentage of Participants Completing All 4 Intervention Sessions

Program feasibility is measured by the percentage of participants completing all 4 intervention sessions.

Time frame: 1-2 months follow-up

Population: The EUC did not complete any intervention sessions. The percent below reflects % of intervention participants completing all 4 intervention sessions.

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Navigation InterventionPercentage of Participants Completing All 4 Intervention Sessions33 Participants
Secondary

Change From Baseline Familiarity With ACA Provisions to 5-month Follow-up

6 items rating familiarity with key Affordable Care Act (ACA) protections (scores range from 0-6; higher scores indicate higher degree of familiarity) (scale adapted from CCSS Health Insurance Survey)

Time frame: baseline and 5 month follow-up

ArmMeasureValue (MEAN)Dispersion
Navigation InterventionChange From Baseline Familiarity With ACA Provisions to 5-month Follow-up1.7 units on a scaleStandard Deviation 1.7
Enhanced Usual CareChange From Baseline Familiarity With ACA Provisions to 5-month Follow-up0.5 units on a scaleStandard Deviation 1.6
Secondary

Change From Baseline Health Insurance Literacy to 5-month Follow-up

16 items with a 4-category Likert scale ranging from 16-64 (higher scores denoting lower literacy) of confidence on understanding of health insurance terms (higher scores indicate higher levels of health insurance literacy). We report mean health insurance literacy change from baseline to follow-up. Scale adapted from the Urban Institute Health Reform Monitoring Survey- * premium * deductible * co-payments * co-insurance

Time frame: baseline and 5 month follow-up

ArmMeasureValue (MEAN)Dispersion
Navigation InterventionChange From Baseline Health Insurance Literacy to 5-month Follow-up9.1 units on a scaleStandard Deviation 7.6
Enhanced Usual CareChange From Baseline Health Insurance Literacy to 5-month Follow-up1.8 units on a scaleStandard Deviation 7.9

Source: ClinicalTrials.gov · Data processed: Feb 12, 2026