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Usage and Health Effects of Embodied Conversational Agents Among Older Adults

Usage and Health Effects of Embodied Conversational Agents Among Older Adults

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04510883
Enrollment
52
Registered
2020-08-12
Start date
2020-07-13
Completion date
2020-12-30
Last updated
2021-04-08

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Eating Behavior, Loneliness, Technology Use

Keywords

eHealth, Embodied Conversational Agent, Technology use

Brief summary

Rationale: Embodied Conversational Agents (ECAs), could be a highly effective medium to address health behaviour change among older adults. As compliance to health advice is important for positive health outcomes, successful design of persuasive ECAs can have huge health benefits. However, insights in the mechanisms underlying usage and health behaviour change via ECAs are lacking. Objective: The objective is to unravel the mechanisms behind the use of an ECA intervention, and understand the mechanism behind the observed behaviour change Study design: A randomized staggered-entry waitlist-controlled trial will be carried out. Study population: The study population consist of Dutch-speaking older adults, who live independently, are without partner, are retired, 65+ and possess basic computer skills. Intervention: The application PACO has been created for (and with) older adults with the goal to motivate them to improve their eating behaviour and decrease their feelings of loneliness. Main study parameters/endpoints: The main study parameters are use, loneliness, and eating behaviour. Nature and extent of the burden and risks associated with participation, benefit and group relatedness: Subjects are not exposed to any risks, nor have they any costs. They do have to fill in questionnaires and use the application. The duration and data collection moments are needed to gain a fine-grained understanding of the use, relationship development and health change process. For subjects, the main benefit is to gain insight in their health behaviour via the PACO-application. Although this might be experienced as confronting by some. The technology was developed based on sound theories, with input from the target group, so the investigators expect positive experiences and an improvement in participants loneliness and eating behaviour. However, this can only be proven after the study.

Interventions

BEHAVIORALPACO

The intervention is a fully-automated web-based eHealth application in which two embodied conversational agents engage in dialogue with older adults in order to motivate them towards dietary behavior change and decrease loneliness. The application consists of five different modules, each one applying different behavior change techniques.

BEHAVIORALWaiting list + PACO

Waiting list + PACO

Sponsors

ZonMw: The Netherlands Organisation for Health Research and Development
CollaboratorOTHER
WAAG
CollaboratorUNKNOWN
Roessingh Research and Development
CollaboratorOTHER
National Foundation for the Elderly
CollaboratorUNKNOWN
Wageningen University and Research
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
SEQUENTIAL
Primary purpose
SUPPORTIVE_CARE
Masking
SINGLE (Outcomes Assessor)

Intervention model description

An unblinded randomized controlled trial. Participants in the first cohort directly receive the intervention for 8 weeks. Participants in the second cohort receive the intervention after a waiting list condition of 4 weeks, serving as a control group.

Eligibility

Sex/Gender
ALL
Age
65 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* Living independently at home * Living without a partner * No paid profession and at least 65 years of age * Dutch speaking * Able to use a tablet or computer * Internet connection at home

Exclusion criteria

* Not willing to provide inform consent

Design outcomes

Primary

MeasureTime frameDescription
Change in De Jong Gierveld Loneliness ScaleFour weeks before intervention to eight weeksScore from 1-5, higher score means a better outcome.
Change in eating behaviour based on 24 hours recallFour weeks before intervention to eight weeks
Logdata on use application8 weeksAmount of time spend on the application during the 8 weeks intervention period

Secondary

MeasureTime frameDescription
Concern for privacy scaleFour and eight weeks after interventionConcerns about sharing personal data, e.g.name and date of birth. Score from 1-7, higher score means a better outcome.
Active control scaleEight weeks after interventionControl over the system, as perceived by the user. Score from 1-7, higher score means a better outcome.
System Usability ScaleEight weeks after interventionWhether PACO is easy to use. Score from 1-5, higher score means a better outcome.
Rapport scaleFour weeks before intervention to eight weeksRelationship with the embodied conversational agent. Score from 1-5, higher score means a better outcome.
Brief Older People's Quality of Life ScakeFour weeks before intervention to eight weeksScore from 1-5, higher score means a better outcome.
Change in Basic Psychological Need Satisfaction and Frustration ScalesFour weeks before intervention to eight weeksScore from 1-5, higher score means a better outcome.
Perceived usefulness scaleEight weeks after interventionScore from 1-5, higher score means a better outcome.
Enjoyment via affect scaleEight weeks after interventionPleasure in using the application. Score from 1-5, higher score means a better outcome.
Classic aesthetics ScaleEight weeks after interventionThe design of the application. Score from 1-7, higher score means a better outcome.

Other

MeasureTime frameDescription
Willingness to pay single questionsEight weeks after interventionWilling to pay for PACO (y/n)
User experience via self-formulated open questionFour and eight weeks after intervention

Countries

Netherlands

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 17, 2026