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Evaluation of Staff COVID-19 Wellbeing Centres in a Healthcare Workplace: COVID-WELL Study

Evaluation of a Workplace Intervention to Implement Supported COVID-19 Wellbeing Centres in a Healthcare Workplace During and After the Coronavirus Pandemic: The COVID-WELL Study

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04410016
Acronym
COVID-WELL
Enrollment
819
Registered
2020-06-01
Start date
2020-05-25
Completion date
2020-10-30
Last updated
2021-08-30

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Mental Health Wellness 1

Brief summary

Evaluation of a workplace intervention to implement supported wellbeing centres in a healthcare workplace during and after the COVID-19 pandemic. Mixed-Methods Evaluation study - including collection of service use monitoring data, online survey and qualitative interviews.

Detailed description

Project Aims: 1. To describe the cost, reach and usage of the Staff Wellbeing Centres 2. To gather insight into experiences of those who access the facility ('service users') as well as those of support workers ('wellbeing buddies'). 3. To identify any facilitators, obstacles or barriers to accessing the facility. 4. To identify perceptions of facility users and non-users towards the value of the facilities during and after the coronavirus pandemic. 5. To establish recommendations for longer-term sustainability of the wellbeing centres. Interviews will be conducted with up to 45 interview participants (10-15 Wellbeing Buddies, 25-30 Staff). Online survey will be conducted - all Nottingham University Hospitals National Health Service (NHS) staff invited to take part (\>14,000). The survey will include measures of mental wellbeing (Warwick-Edinburgh Wellbeing Scale, 14-item - license received), and single items measures of job stressfulness, job satisfaction, presenteeism, turnover intentions and work engagement.

Interventions

OTHERStaff Wellbeing Centres

2 Centres (rooms) accessible to staff for rest and relaxation, work breaks, supports advice and signposting. They are manned by support workers called Wellbeing Buddies.

Sponsors

Nottingham University Hospitals NHS Trust
CollaboratorOTHER
University of Nottingham
Lead SponsorOTHER

Study design

Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
OTHER
Masking
NONE

Masking description

This is an evaluation of a service - the Wellbeing Centres at Nottingham University Hospitals National Health Service (NHS) Trust - which are a form of 'intervention' for staff provided during the coronavirus pandemic. Therefore the investigators will conduct interviews with people who have used the centres, or who have acted as support workers within them. The investigators will survey all staff in the Trust, and interview up to 45 participants.

Intervention model description

All staff have access to the Staff Wellbeing Centres (usual practice). In this study the investigators will conduct a questionnaire survey with all Nottingham University Hospitals National Health Service (NHS) staff about their mental wellbeing, and use of this facility. The investigators will conduct qualitative interviews with users and non-users of the Wellbeing Centres (staff) as well as the Wellbeing Buddies (support workers).

Eligibility

Sex/Gender
ALL
Healthy volunteers
Yes

Inclusion criteria

* National Health Service staff which includes employees, volunteers or healthcare students, as well as bank staff (all have access to the Staff Wellbeing Centres). * Ability to give informed consent. For survey element: Ability to access the internet (to complete the online survey) For interview element: Ability to attend an individual interview.

Exclusion criteria

• Inability to communicate in spoken English.

Design outcomes

Primary

MeasureTime frameDescription
Warwick-Edinburgh Mental Wellbeing ScaleBaseline14-item scale to measure mental wellbeing. Total scores range from 14 to 70 and higher scores indicate greater positive mental wellbeing.

Secondary

MeasureTime frameDescription
Single Item Measure of Global Job Stressfulness (Houdmont et al, 2019)BaselineSingle-item measure. Scores range from 1 to 5 and higher scores indicated greater job stressfulness.
Single Item Global Job Satisfaction Measure (Dolbier et al, 2005)BaselineSingle-item measure. Scores range from 1 to 5 and higher scores indicated greater job satisfaction.
Single Item Measure of Presenteeism (Aronsson & Gustafsson, 2004)BaselineSingle-item measure. Scores range from 1 to 4, with higher scores indicating greater presenteeism.
Single Item Measure of Turnover intentions (Ryan et al, 2017)BaselineSingle-item measure. Scored 1=no intent to leave, 2=intent to leave
Work Engagement (Shaufeli et al, 2006)BaselineDedication subscale of the 9-item Utrecht Work Engagement Scale (3 items will be used: 2, 3 and 4). Scores range from 0 to 6, with higher scores indicating greater work engagement.

Other

MeasureTime frameDescription
Qualitative Interviews with StaffOnce per study, telephone interview (during a 6-week interview period)Users and non-users of Wellbeing Centres
Qualitative Interviews with Wellbeing BuddiesOnce per study, telephone interview (during a 6-week interview period)Support Workers within the Wellbeing Centres

Countries

United Kingdom

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026