Hospice Quality Score Assessment Post Pharmacist Intervention

Assessing the Impact of Pharmacist Interventions on Hospice Quality Scores

Status

Withdrawn

Phases

Unknown

Study type

Observational

Source

ClinicalTrials.gov

Registry ID

NCT04361669

Enrollment

Registered

2020-04-24

Start date

2020-04-22

Completion date

2022-09-01

Last updated

2022-09-07

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Cancer, Cardiovascular Diseases, Dementia, Neurologic Disorder, Respiratory Disease

Keywords

National Quality Forum Score, HCAHPS, Medication refill, Number medications

Brief summary

The study aims to investigate the impact of pharmacist delivered interventions on hospice patients quality metric scores.

Detailed description

The objective of this study is evaluate a program at a hospice involving activities designed to improve the site's National Quality Forum (NQF) and Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores. These scores are calculated by the hospice using existing patient satisfaction survey scores (HCAHPS). The institution quantifies their compliance with national quality metrics (NQF) and reports this existing data to the pharmacist providing counseling services to their patients. The pharmacist assesses for areas for improvement and provides additional counseling services to improve the continuity and quality of care. The pilot program is scheduled to launch April 2020 and the researchers will look to assess for changes in the NQF scores, HCAHPS scores, and time for their partnering pharmacy to refill the first set of prescriptions.

Interventions

OTHERMedication safety review

Implementation of a medication safety review using a clinical decision support system

Study design

Observational model

CASE_CONTROL

Time perspective

PROSPECTIVE

Eligibility

Sex/Gender

ALL

Age

18 Years to 88 Years

Inclusion criteria

Adult patients who were referred to hospice by a healthcare provider

Exclusion criteria

Patients 89 years or older

Design outcomes

Primary

Measure	Time frame	Description
National Quality Forum Score	6 months	Performance metric used by hospice. Scale 0 - 100 (0=min; 100-high)
Consumer Assessment of Healthcare Providers and Systems	6 months	Performance metric used by hospice (0=min; 100-high)
Time to refill	6 months	Time to refill prescription from hospice organization (0=min; 100-high)

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026