Skip to content

Patient Satisfaction in the Orthopedic Surgery Clinic

Patient Satisfaction in the Orthopedic Surgery Clinic

Status
Withdrawn
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04343027
Enrollment
0
Registered
2020-04-13
Start date
2022-08-31
Completion date
2023-06-30
Last updated
2022-12-06

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

All

Brief summary

Patients in the orthopedic surgery clinic routinely fill out a patient- reported outcome measurement survey prior to their visit. These scores are stored in Epic, but are not routinely reviewed with patients during their office visit. Study subjects will be randomly assigned into one of two groups: those who have their patient- reported outcome measurements reviewed with them by their physician, and those who will not have their patient-reported outcome measurements reviewed during the visit. Following the visit, patients will complete a patient satisfaction survey.

Detailed description

This patient satisfaction survey is a modified version of the Press-Ganey Outpatient Medical Practice 10-question survey. The patient satisfaction survey scores will then be compared between the two groups to quantify the effect of reviewing of patient-reported outcome measurements with patients on their satisfaction with the office visit

Interventions

BEHAVIORALReview

Physicians will review patient-reported outcome measurements with their patients during office visits.

Sponsors

NYU Langone Health
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
OTHER
Masking
SINGLE (Subject)

Eligibility

Sex/Gender
ALL
Age
18 Years to 100 Years
Healthy volunteers
No

Inclusion criteria

* Adult patients * Ages 18 and 100 years * Men and women will be included in this study * Willing and able to provide consent * Able to communicate in English * All patients of the Principal Investigator(s) that have an clinic appointment during the study date range will be considered for inclusion in the study

Exclusion criteria

* Patients whose visit is related to workman's compensation, a disability claim, or a no-fault case (i.e. a law suit related to personal injury) * Patients that do not complete the patient satisfaction survey following their visit * Patient with mental disabilities or other handicap that would interfere with their capability of completing the surveys

Design outcomes

Primary

MeasureTime frameDescription
Change in participants' satisfaction1 day (Visit 1)Participants' satisfaction will be measured by completing a patient satisfaction survey. This patient satisfaction survey is a modified version of the Press-Ganey Outpatient Medical Practice 10-question survey. The patient satisfaction survey scores will then be compared between the two groups to quantify the effect of reviewing of patient-reported outcome measurements with patients on their satisfaction with the office visit.

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026