Communication Programs, Communication Research, Doctor Patient Relation, Patient Satisfaction
Conditions
Keywords
Breaking bad news, Communication skills, Surveys and Questionnaires, Health Knowledge, Attitudes, Practice, Anesthesiology, Specialties, Surgical
Brief summary
Breaking bad news is a very stressful and difficult situation for health care professionals, especially clinical doctors and surgeons. Acquiring skills for this sort of communication is very important due to the large volume of times that these professionals will have to deal with it and because it can affect the doctor-patient relationship forever. The objective of this study is to evaluate the skill of surgeons and residents in surgical specialties in breaking bad news to patients and families across Spanish hospitals. This will be done by analyzing the subjects in terms of their knowledge and experience using a specialized questionnaire based on breaking bad news protocol, designed in the Hospital Sant Joan de Déu Children's hospital in Barcelona.
Interventions
OTHERBreaking bad news skills
Communication skills analyzed by a specialized questionnaire designed from a Breaking bad news protocol developed in 2018-2019 in Barcelona.
Sponsors
Hospital Clinic of Barcelona
Study design
Observational model
OTHER
Time perspective
CROSS_SECTIONAL
Eligibility
Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No
Inclusion criteria
\- Doctors working in the Surgical Setting that accept and answer the specialized questionnaire.
Exclusion criteria
* Questionnaire answered out of the time-frame * Incomplete questionnaires
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Number of times having to communicate a bad new in the last year. | Two months | Question on our questionnaire. The answer will be a number, expected to be from 0 to 200, approximately. |
| Number of hours in training in communication and breaking bad news skills. | Two months | Question on our questionnaire. The answer will be the number of hours of professional training in the specific field of communication to patients. |
| Self-evaluation of the skills in breaking bad news and their self-perceived quality. | Two months | In the self-administered questionnaire, 21 questions reflect specific and important items in communication designed from La Primera notícia, a Breaking bad news protocol designed I the pediatric hospital Hospital Sant Joan de Déu in Barcelona. Data will be analyzed using GraphPad. |
| Knowledge of Second victim concept | Two months | Direct question in our questionnaire: we ask the health-care professionals to define the Second victim concept. |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Where have the professionals acquired their skills in breaking bad news if they have not taken a training program? | Two months | Question on our questionnaire. Possible answers are: * With the observation of peers and seniors. * Studying by themselves from books and papers. * Studying by themselves from videos and other internet content. * With the experience of years of working. |
Countries
Spain
Outcome results
None listed