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Satisfaction, QoL,Health Status & Clinic Outcomes for Patients Attending MSK Triage Clinics in Rheumatology

A Study to Measure the Patient Satisfaction, Quality of Life, Health Status and Clinic Outcomes for Patients Attending MSK Triage Clinics in Rheumatology

Status
Active, not recruiting
Phases
Unknown
Study type
Observational
Source
ClinicalTrials.gov
Registry ID
NCT04244968
Enrollment
325
Registered
2020-01-28
Start date
2023-06-22
Completion date
2026-07-31
Last updated
2024-10-04

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Musculoskeletal Pain, Rheumatologic Disorder

Keywords

Physiotherapy Triage, Musculoskeletal Pain, Patient Satisfaction VSQ 9, MSK HQ

Brief summary

The aim of this study is to measure the impact of musculoskeletal (MSK) complaints on the quality of life and general health of MSK Patients attending MSK triage clinics. The investigators will also record the proposed management options for patients' complaints. This will be achieved by asking patients to complete questionnaires (MSK HQ) at musculoskeletal triage clinic appointment, by undertaking a clinical assessment, by recording the proposed management plan and assessing if patients have follow up appointments for the same complaint in the following year. The investigators will also measure patient satisfaction using VSQ 9 Questionnaire. After a year the investigators will repeat the MSK HQ to assess the longterm impact of MSK Triage appointment on the MSK complaint.

Detailed description

At present there is no data available to describe the impact of musculoskeletal (MSK) disease on the Quality of life and General Health for patients attending Rheumatology MSK triage clinics in SUH and OHLM or in similar service around Ireland. A new questionnaire (MSK HQ) has been developed which has been validated in use with this population. This will be completed by the patient on the day of the appointment and again a year later. Their number of visits to secondary care in the year after their visit will also be captured and analysed. This information will inform the health service of the outcomes of these patients and the impact of their MSK disease on the health service. It will also help with resource allocation and planning for future services, which will ensure the best service for these patients in the future. Alongside this, Patient satisfaction and feedback is vital to ensuring service quality and quality improvement. The VSQ 9 will be used to measure Patient Satisfaction in this study to evaluate if patients are satisfied with the service they have received on the day. The repeated MSK HQ will help identify if their triage clinic appointment was beneficial to their Quality of life.

Interventions

None listed

Sponsors

Health Service Executive, Ireland
Lead SponsorOTHER

Study design

Observational model
OTHER
Time perspective
PROSPECTIVE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* 18 years and over * Patients who attend the musculoskeletal Triage Clinic in Rheumatology. * Patients who can answer the study questionnaires independently.

Exclusion criteria

* Under 18 years * Patients who present with red flag conditions, inflammatory disease or non-musculoskeletal conditions. * Patients who cannot answer the study questionnaires independently.

Design outcomes

Primary

MeasureTime frameDescription
Musculoskeletal Health QuestionnaireBaselineSelf Reported Questionnaire measuring patients health status, Score range 0 -56, with better score indicating better health status

Secondary

MeasureTime frameDescription
Visit-Specific Satisfaction Questionnaire version 9BaselinePatient Satisfaction Questionnaire, Score range 9 - 45, with higher scores indicating lower patient satisifaction
Change in Musculoskeletal Health QuestionnaireOne year post baselineSelf Reported Questionnaire measuring patients health status, Score range 0 -56, with better score indicating better health status

Countries

Ireland

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026