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Do Patients Perceive Surgeons Who Provide Personal Information as More Trustworthy and Empathetic?

Do Patients Perceive Surgeons Who Provide Personal Information (Self-disclosure) as More Trustworthy and Empathetic?

Status
Withdrawn
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04213625
Enrollment
0
Registered
2019-12-30
Start date
2025-08-01
Completion date
2025-08-31
Last updated
2025-07-31

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Trust

Brief summary

Prior studies have shown that patient trust in their physician is associated with better health outcomes and lower levels of emotional distress. Patients who have low levels of trust in their physician are less satisfied and less likely to adhere to their physician recommendations. As such, there is a need to better understand factors related to patient trust in their physician. Purpose: To understand whether patient awareness of a surgeon's personal background improves patient trust in their surgeon.

Interventions

OTHERSurgeon Personal Background

Experimental group will receive an information sheet with their surgeon's educational and personal background. Personal Background * Favorite outdoor activity/form of exercise * Favorite hobby * Family information (children, pets) * Single sentence about how the clinician conceptualizes excellent patient care

Sponsors

University of Texas at Austin
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
SUPPORTIVE_CARE
Masking
SINGLE (Subject)

Eligibility

Sex/Gender
ALL
Age
18 Years to 89 Years
Healthy volunteers
Yes

Inclusion criteria

* Patients (age 18 years or greater) visiting a single orthopaedic hand surgeon * English fluency and literacy * Ability to take informed consent

Design outcomes

Primary

MeasureTime frameDescription
Wake Forest -Trust in Physician scoreImmediately after the clinic visit, patients are given the survey to complete.Before the clinic visit, the research assistant will give patients a sheet that gives them info on their surgeon. Control group will receive an information sheet with only their surgeon's educational background. Experimental group will receive an information sheet with their surgeon's educational and personal background. Immediately after the clinic visit, the research assistant will ask patients to complete Wake Forest Trust in physician survey. Response choices (coding) are: Strongly Agree (5), Agree (4), Neutral (3), Disagree (2), Strongly Disagree (1). Responses are summed (range 5-25) with higher scores indicating more trust.
Jefferson Scale of Perceived Physician EmpathyImmediately after the clinic visit, patients are given the survey to complete.Before the clinic visit, the research assistant will give patients a sheet that gives them info on their surgeon. Control group will receive an information sheet with only their surgeon's educational background. Experimental group will receive an information sheet with their surgeon's educational and personal background. Immediately after the clinic visit, the research assistant will ask patients to complete the Jefferson Scale of Patient Perceptions of Physician Empathy. Each item is answered on a 7-point Likert-type scale (from Strongly Disagree = 1 to Strongly Agree = 7), with higher score indicating more empathy.

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026