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Postoperative Virtual Clinical Encounters

Assessment of Video-conference Technology for Post-operative Follow up in a Urogynecologic Population

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04138810
Enrollment
54
Registered
2019-10-25
Start date
2017-07-17
Completion date
2019-07-01
Last updated
2020-08-24

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Pelvic Organ Prolapse

Brief summary

Postoperative follow up is necessary following any surgical procedure and has been conducted in the same manner since the field of surgery began. The study will determine feasibility and patient satisfaction of innovative postoperative virtual clinical encounters utilizing mobile video conference technology for women undergoing pelvic reconstructive surgery through a randomized controlled trial.

Detailed description

This will be a prospective randomized control study comparing postoperative virtual clinical encounters versus traditional in-office postoperative visits in women undergoing pelvic reconstructive surgery. The postoperative experiences of both groups will be assessed via surveys. Virtual Clinical Encounter Group: - Receive video-conference call from office nurse 48-72 hours post discharge from hospital - Receive video-conference call from fellow and/or attending physician approximately 30 days (4-6 weeks) from surgery -- Complete telephone survey one day later - Have in-office postoperative visit with fellow and/or attending physician approximately 90 days (10-12 weeks) from surgery -- Fill out surveys after office visit Traditional Office Group: - Receive telephone call from office nurse 48-72 hours post discharge from hospital - Have in-office postoperative visit with fellow and/or attending physician approximately 30 days (4-6 weeks) from surgery -- Complete telephone survey one day later - Have in-office postoperative visit with fellow and/or attending physician approximately 90 days (10-12 weeks) from surgery -- Fill out surveys after office visit

Interventions

OTHERVCE

Videoconference conducted according to a standard script which reviews the following key aspects of post-operative care: bowel functions, voiding functions, presence of vaginal bleeding, pain control, diet status, ambulatory status and any additional concerns. Standard post-operative instructions and precautions are reviewed as well.

OTHERSurvey

Measure of satisfaction regarding post-op visit.

Sponsors

University of Pennsylvania
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
OTHER
Masking
NONE

Eligibility

Sex/Gender
FEMALE
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* Undergoing surgery for pelvic organ prolapse * Age greater than 18 * Access to a smartphone * Access to high speed internet access (via 4G or 3G on their smartphone or high speed Wi-Fi) * Signed up for MyPennMedicine web portal * Ability to download MyChart mobile application * Pennsylvania Hospital Subject: NJ or PA resident, HUP & Presbyterian Hospital Subject: PA resident

Exclusion criteria

* Pregnancy * Inability to read, speak or understand English * Isolated midurethral sling procedure * Extraperitoneal vaginal colpopexy with Uphold mesh

Design outcomes

Primary

MeasureTime frameDescription
Patient Satisfaction Via the Patient Satisfaction Questionnaire -1830 daysPSQ-18 is a validated eighteen item patient satisfaction questionnaire that has been utilized across diverse healthcare settings. It measures satisfaction across the following domains: general satisfaction, technical quality of care, interpersonal manner of healthcare provider, communication, financial aspects of care, time spent with healthcare provider and accessibility/convenience of care. Total scores range from 18 to 90, with higher scores indicating higher patient satisfaction.

Countries

United States

Participant flow

Participants by arm

ArmCount
Post-op VCE
As per standard of care, all subjects will be scheduled for a nursing clinical encounter 48-72 hours following discharge from the hospital from their surgery. The VCE group will conduct their encounter via the videoconference section of the MyChart mobile applications. At the end of this nursing encounter, the office nurse will schedule the patient for a 30 day postoperative visit within 4 to 6 weeks after their surgery. VCE: Videoconference conducted according to a standard script which reviews the following key aspects of post-operative care: bowel functions, voiding functions, presence of vaginal bleeding, pain control, diet status, ambulatory status and any additional concerns. Standard post-operative instructions and precautions are reviewed as well. Survey: Measure of satisfaction regarding post-op visit.
26
Office Post-operative Visits
As per standard of care, all subjects will be scheduled for a nursing clinical encounter 48-72 hours following discharge from the hospital from their surgery. The traditional follow up group will receive a telephone call from the office nurse as is current standard of care. At the end of this nursing encounter, the office nurse will schedule the patient for a 30 day postoperative visit within 4 to 6 weeks after their surgery. Survey: Measure of satisfaction regarding post-op visit.
26
Total52

Withdrawals & dropouts

PeriodReasonFG000FG001
Overall StudySubject cancelled surgery10
Overall StudyWithdrawal by Subject01

Baseline characteristics

CharacteristicOffice Post-operative VisitsTotalPost-op VCE
Age, Continuous58.0 years
STANDARD_DEVIATION 11.3
58.9 years
STANDARD_DEVIATION 11.1
59.9 years
STANDARD_DEVIATION 10.9
Race/Ethnicity, Customized
Black
3 Participants6 Participants3 Participants
Race/Ethnicity, Customized
Hispanic
0 Participants2 Participants2 Participants
Race/Ethnicity, Customized
White
23 Participants44 Participants21 Participants
Sex: Female, Male
Female
26 Participants52 Participants26 Participants
Sex: Female, Male
Male
0 Participants0 Participants0 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 260 / 26
other
Total, other adverse events
0 / 260 / 26
serious
Total, serious adverse events
0 / 260 / 26

Outcome results

Primary

Patient Satisfaction Via the Patient Satisfaction Questionnaire -18

PSQ-18 is a validated eighteen item patient satisfaction questionnaire that has been utilized across diverse healthcare settings. It measures satisfaction across the following domains: general satisfaction, technical quality of care, interpersonal manner of healthcare provider, communication, financial aspects of care, time spent with healthcare provider and accessibility/convenience of care. Total scores range from 18 to 90, with higher scores indicating higher patient satisfaction.

Time frame: 30 days

ArmMeasureValue (MEAN)Dispersion
Post-op VCEPatient Satisfaction Via the Patient Satisfaction Questionnaire -1880.7 score on a scaleStandard Deviation 2.6
Office Post-operative VisitsPatient Satisfaction Via the Patient Satisfaction Questionnaire -1881.2 score on a scaleStandard Deviation 2.8
95% CI: [-1.95, 1.03]

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026