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Working to Implement and Sustain Digital Outcome Measures

Randomized Trial of a Leadership and Organizational Change Strategy to Improve the Implementation and Sustainment of Digital Measurement-based Care in Youth Mental Health Services

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04096274
Acronym
WISDOM
Enrollment
686
Registered
2019-09-19
Start date
2019-10-01
Completion date
2022-09-17
Last updated
2024-02-20

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Behavioral Symptoms, Implementation

Keywords

LOCI, measurement-based care, evidence-based practice, behavioral health, youth mental health, leadership, implementation science

Brief summary

This study will investigate the effects of an organizational implementation strategy called Leadership and Organizational Change for Implementation (LOCI), relative to training and technical assistance only, on fidelity to, and youth service outcomes of, a well-established digital measurement-based care intervention called the Outcomes Questionnaire-Analyst in outpatient community mental health clinics.

Detailed description

Using a cluster randomized, controlled, hybrid type III effectiveness-implementation design, this trial will investigate the effects of LOCI on the fidelity and and clinical outcomes of a digital measurement-based care (MBC) system called the Outcomes Questionnaire Analyst (OQ-A). The trial will enroll up to 22 outpatient mental health clinics that serve youth and randomly assign them using covariate constrained randomization to either LOCI or training and technical assistance only. Within each clinic, up to 2 first level leaders will be recruited (max N of 40 total) and a minimum of 3 clinicians will be recruited per site (60 total). Data on youth outpatients who receive services will be collected in two phases. In each phase, a unique cohort of 360 caregivers of youth who participate in services will be sampled from the participating clinics. Caregivers will report on the service outcomes and experiences of eligible youth who receive services. The total caregiver enrollment for two phases will be 720 (360\*2).

Interventions

BEHAVIORALLeadership for Organization Change and Implementation (LOCI)

LOCI is a multicomponent implementation strategy that engages organizational executives and first-level leaders (i.e., those who administratively supervise clinicians) to build an organizational climate to support the implementation of a focal evidence-based practice (EBP) with fidelity. In this study, the focal EBP is the OQ-A system. LOCI includes two overarching components: (1) monthly organizational strategy meetings between executives and LOCI consultants/trainers to develop and embed policies, procedures, and practices that support implementation of a focal EBP, and (2) training and coaching for first-level leaders, to develop their skills in leading implementation. The aim of these components is to develop an organizational implementation climate in which clinicians' perceive that use of the OQ-A with high fidelity is expected, supported, and rewarded.

BEHAVIORALTraining and Technical Assistance Only

All leaders and clinicians in participating clinics will receive standardized OQ-A training and technical assistance provided by the OQ-A purveyor organization. This includes an initial, 6-hr, in-person OQ-A training; two, live, virtual, 1-hr booster trainings, offered 3 and 5 months after the initial training; and, year-round technical assistance from the OQ-A purveyor organization. Technical assistance includes virtual training sessions, online library of training videos, and customer care representative for technical support. In addition, to encourage participation in the study, a set of four 1-hr, web-based general leadership seminars will be offered to leaders in the control condition. These will cover topics ranging from effective leadership, to giving effective feedback.

Sponsors

University of California, San Diego
CollaboratorOTHER
University of Central Florida
CollaboratorOTHER
University of Pennsylvania
CollaboratorOTHER
National Institute of Mental Health (NIMH)
CollaboratorNIH
Boise State University
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
DOUBLE (Subject, Caregiver)

Masking description

Clinicians and caregivers of youth were naïve to condition; however, masking of clinic leaders was not possible due to the nature of the LOCI strategy (which entails leadership training and consultation).

Eligibility

Sex/Gender
ALL
Age
4 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

Participants for this project will fall into four groups: 1) clinic executives and upper leaders (i.e., Chief Executive Officer, Executive Directors, program administrators, n=20), 2) clinic first-level leaders (i.e. clinical supervisors, n=20), 3) clinicians serving children with emotional and behavioral disorders (n=120), and 4) caregivers of children with emotional and behavioral disorders who receive outpatient mental health services within participating clinics (n=720). Caregivers will be recruited in two distinct cohorts of 360 each. Inclusion criteria for all groups of participants are intentionally broad in line with the pragmatic nature of the trial. Inclusion Criteria for Clinics 1. Provide outpatient psychotherapy services to children ages 4 to 18 who have emotional and/ or behavioral disorders and their families 2. Have at least 3 full time equivalent clinicians on staff 3. Not currently implementing a digital measurement-based care system clinic wide Inclusion Criteria for Executives and Upper Leaders 1\. Identified as Chief Executive Officer, Executive Director, or high-level administrator at an enrolled clinic Inclusion Criteria for first-level leaders 1\. Identified as a clinical supervisor or clinical work-group supervisor/ leader at an enrolled clinic Inclusion Criteria for Clinicians 1. Employed as staff at participating clinic 2. Provides outpatient mental health services (psychotherapy) to youth clients Inclusion Criteria for Caregivers of Youth Who Receive Services at Participating Clinics 1. Child is ages 4 to 18 years at intake, 2. Child has been diagnosed with an emotional or behavioral disorder by clinic staff 3. Clinical staff at the site determined that the youth's treatment needs can be appropriately addressed by the clinic

Design outcomes

Primary

MeasureTime frameDescription
Percentage Fidelity to the OQ-A System Experienced by the Youth (0-100%)0-6 months after youth's baseline/ entry into treatmentFidelity to the OQ-A will be measured by using electronic meta-data from the OQ-A system combined with caregiver reported information on the number of sessions the youth attended. For each youth, a fidelity index will be generated that represents the product of two quantities: (a) the youth's completion rate (i.e., number of measures administered relative to the number of sessions attended within the 6-month observation period), and (b) the youth's viewing rate (i.e., the number of feedback reports viewed by the clinician relative to the number of measures administered). Note that this product is equivalent to the ratio of viewed feedback reports to total sessions; it represents an events/trials proportion. MBC fidelity index scores summarize the level of MBC fidelity experienced by each youth (range=0-1). Higher scores indicate the youth experienced greater fidelity to MBC.
Change From Baseline to 6-months in Youth Total Problems Score on the Short Form Assessment for Children (SAC) - Phase I Cohort0-6 months after youth's baseline/ entry into treatmentThe SAC Total Problem Score is a 48-item measure of youth internalizing (e.g., anxious, depressed) and externalizing (e.g., aggressive, noncompliant, overactive) behaviors (range=0-96) completed by caregivers of youth. Total Problem Score was assessed at baseline (youth's entry into treatment) and monthly for 6 months, change from baseline to month 6 is reported.
Change From Baseline to 6-months in Youth Total Problems Score on the Short-form Assessment for Children (SAC) - Phase II Cohort0-6 months after youth's baseline/ entry into treatmentThe SAC Total Problem Score is a 48-item measure of youth internalizing (e.g., anxious, depressed) and externalizing (e.g., aggressive, noncompliant, overactive) behaviors (range=0-96) completed by caregivers of youth. Total Problem Score was assessed at baseline (youth's entry into treatment) and monthly for 6 months, change from baseline to month 6 is reported.

Countries

United States

Participant flow

Pre-assignment details

Data were only collected from caregivers of youth who received services at participating clinics. Caregivers reported on youth's mental health service experiences and outcomes. Consequently, started and completed numbers shown below only reflect caregivers of eligible youth who participated in services (i.e., number of caregivers enrolled). Youths were not enrolled.

Participants by arm

ArmCount
LOCI (Intervention)
The Leadership for Organization Change and Implementation (LOCI) strategy is a multicomponent implementation strategy that engages organizational executives and first-level leaders (i.e., those who administratively supervise clinicians) to build an organizational climate to support the implementation of a focal evidence-based practice (EBP) with fidelity. In this study, the focal EBP is the OQ-A system. LOCI includes two overarching components: (1) monthly organizational strategy meetings between executives and LOCI consultants/trainers to develop and embed policies, procedures, and practices that support implementation of a focal EBP, and (2) training and coaching for first-level leaders, to develop their skills in leading implementation. The aim of these components is to develop an organizational implementation climate in which clinicians' perceive that use of the OQ-A with high fidelity is expected, supported, and rewarded.
386
Training and Technical Assistance Only (Control)
All leaders and clinicians in participating clinics will receive standardized OQ-A training and technical assistance provided by the OQ-A purveyor organization. This includes an initial, 6-hr, in-person OQ-A training; two, live, virtual, 1-hr booster trainings, offered 3 and 5 months after the initial training; and, year-round technical assistance from the OQ-A purveyor organization. Technical assistance includes virtual training sessions, online library of training videos, and customer care representative for technical support. In addition, to encourage participation in the study, a set of four 1-hr, web-based general leadership seminars will be offered to leaders in the control condition. These will cover topics ranging from effective leadership, to giving effective feedback.
300
Total686

Withdrawals & dropouts

PeriodReasonFG000FG001
Phase ILost to Follow-up55
Phase IILost to Follow-up1111

Baseline characteristics

CharacteristicTotalTraining and Technical Assistance Only (Control)LOCI (Intervention)
Age, Categorical
<=18 years
0 Participants0 Participants0 Participants
Age, Categorical
>=65 years
0 Participants0 Participants0 Participants
Age, Categorical
Between 18 and 65 years
0 Participants0 Participants0 Participants
Phase I: Family Income
$25,751 to $35,535
37 Participants18 Participants19 Participants
Phase I: Family Income
$35,536 to $51,500
39 Participants20 Participants19 Participants
Phase I: Family Income
Less than $25,750
47 Participants20 Participants27 Participants
Phase I: Family Income
More than $51,500
109 Participants59 Participants50 Participants
Phase I: Family Income
Unknown or not reported
2 Participants0 Participants2 Participants
Phase II: Family income
$25,751 to $35,535
70 Participants25 Participants45 Participants
Phase II: Family income
$35,536 to $51,500
84 Participants29 Participants55 Participants
Phase II: Family income
Less than $25,750
91 Participants34 Participants57 Participants
Phase II: Family income
More than $51,500
198 Participants91 Participants107 Participants
Phase II: Family income
Unknown
9 Participants4 Participants5 Participants
Phase II: Parent Highest Education Level
Associate's degree or some college
205 Participants76 Participants129 Participants
Phase II: Parent Highest Education Level
Bachelor's degree
117 Participants53 Participants64 Participants
Phase II: Parent Highest Education Level
Graduate degree
59 Participants25 Participants34 Participants
Phase II: Parent Highest Education Level
High school graduate/ GED or less
66 Participants29 Participants37 Participants
Phase II: Parent Highest Education Level
Unknown
5 Participants0 Participants5 Participants
Phase II: Youth age10.9 years
STANDARD_DEVIATION 3.7
11.6 years
STANDARD_DEVIATION 3.8
10.5 years
STANDARD_DEVIATION 3.6
Phase II: Youth Hispanic/ Latinx Ethnicity61 Participants21 Participants40 Participants
Phase II: Youth race
American Indian or Alaskan Native
5 Participants0 Participants5 Participants
Phase II: Youth race
Asian
5 Participants2 Participants3 Participants
Phase II: Youth race
Black or African American
5 Participants3 Participants2 Participants
Phase II: Youth race
Multiracial
33 Participants13 Participants20 Participants
Phase II: Youth race
Pacific Islander or Hawaiian Native
1 Participants0 Participants1 Participants
Phase II: Youth race
Prefer not to disclose
3 Participants0 Participants3 Participants
Phase II: Youth race
Prefer to self-describe
17 Participants5 Participants12 Participants
Phase II: Youth race
White
383 Participants160 Participants223 Participants
Phase II: Youth received prior mental health treatment263 Participants110 Participants153 Participants
Phase II: Youth sex
Female
263 Participants114 Participants149 Participants
Phase II: Youth sex
Male
185 Participants67 Participants118 Participants
Phase II: Youth sex
Prefer not to disclose
4 Participants2 Participants2 Participants
Phase II: Youth Short-form Assessment for Children (SAC) Total Problem Score34.9 units on a scale
STANDARD_DEVIATION 13.4
34.7 units on a scale
STANDARD_DEVIATION 13.6
35.1 units on a scale
STANDARD_DEVIATION 13.3
Phase I: Parent Highest Education Level
Associate's degree or some college
90 Participants42 Participants48 Participants
Phase I: Parent Highest Education Level
Bachelor's degree
54 Participants28 Participants26 Participants
Phase I: Parent Highest Education Level
Graduate degree
42 Participants24 Participants18 Participants
Phase I: Parent Highest Education Level
High school graduate/GED or less
48 Participants23 Participants25 Participants
Phase I: Parent Highest Education Level
Unknown or not reported
0 Participants0 Participants0 Participants
Phase I: Youth age11.7 years
STANDARD_DEVIATION 3.8
12.1 years
STANDARD_DEVIATION 4
11.3 years
STANDARD_DEVIATION 3.7
Phase I: Youth Hispanic/ Latinx Ethnicity35 Participants14 Participants21 Participants
Phase I: Youth Race
American Indian or Alaskan Native
3 Participants2 Participants1 Participants
Phase I: Youth Race
Asian
2 Participants1 Participants1 Participants
Phase I: Youth Race
Black or African American
3 Participants2 Participants1 Participants
Phase I: Youth Race
Multiracial
16 Participants6 Participants10 Participants
Phase I: Youth Race
Pacific Islander or Hawaiian Native
0 Participants0 Participants0 Participants
Phase I: Youth Race
Prefer not to disclose
4 Participants1 Participants3 Participants
Phase I: Youth Race
Prefer to self-describe
5 Participants2 Participants3 Participants
Phase I: Youth Race
White
201 Participants103 Participants98 Participants
Phase I: Youth received prior mental health treatment124 Participants58 Participants66 Participants
Phase I: Youth sex
Female
125 Participants63 Participants62 Participants
Phase I: Youth sex
Male
108 Participants54 Participants54 Participants
Phase I: Youth sex
Prefer not to disclose
1 Participants0 Participants1 Participants
Phase I: Youth Short-form Assessment for Children (SAC) Total Problem Score35.6 units on a scale
STANDARD_DEVIATION 13.2
34.1 units on a scale
STANDARD_DEVIATION 12.8
37.1 units on a scale
STANDARD_DEVIATION 13.6
Race/Ethnicity, Customized
American Indian or Alaskan Native
0 Participants0 Participants0 Participants
Race/Ethnicity, Customized
Asian
0 Participants0 Participants0 Participants
Race/Ethnicity, Customized
Black or African American
0 Participants0 Participants0 Participants
Race/Ethnicity, Customized
More than one race (Multiracial)
0 Participants0 Participants0 Participants
Race/Ethnicity, Customized
Pacific Islander or Hawaiian Native
0 Participants0 Participants0 Participants
Race/Ethnicity, Customized
Prefer not to disclose
0 Participants0 Participants0 Participants
Race/Ethnicity, Customized
Prefer to self-describe
0 Participants0 Participants0 Participants
Race/Ethnicity, Customized
Unknown or not reported
0 Participants0 Participants0 Participants
Race/Ethnicity, Customized
White
0 Participants0 Participants0 Participants
Sex/Gender, Customized
Female
0 Participants0 Participants0 Participants
Sex/Gender, Customized
Male
0 Participants0 Participants0 Participants
Sex/Gender, Customized
Prefer not to disclose
0 Participants0 Participants0 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 00 / 0
other
Total, other adverse events
0 / 00 / 0
serious
Total, serious adverse events
0 / 00 / 0

Outcome results

Primary

Change From Baseline to 6-months in Youth Total Problems Score on the Short Form Assessment for Children (SAC) - Phase I Cohort

The SAC Total Problem Score is a 48-item measure of youth internalizing (e.g., anxious, depressed) and externalizing (e.g., aggressive, noncompliant, overactive) behaviors (range=0-96) completed by caregivers of youth. Total Problem Score was assessed at baseline (youth's entry into treatment) and monthly for 6 months, change from baseline to month 6 is reported.

Time frame: 0-6 months after youth's baseline/ entry into treatment

Population: Analysis includes youths from Phase I cohort.

ArmMeasureValue (MEAN)Dispersion
LOCI (Intervention)Change From Baseline to 6-months in Youth Total Problems Score on the Short Form Assessment for Children (SAC) - Phase I Cohort-8.17 units on a scaleStandard Error 1.19
Training and Technical Assistance Only (Control)Change From Baseline to 6-months in Youth Total Problems Score on the Short Form Assessment for Children (SAC) - Phase I Cohort-4.04 units on a scaleStandard Error 1.15
p-value: 0.023Mixed Models Analysis
Primary

Change From Baseline to 6-months in Youth Total Problems Score on the Short-form Assessment for Children (SAC) - Phase II Cohort

The SAC Total Problem Score is a 48-item measure of youth internalizing (e.g., anxious, depressed) and externalizing (e.g., aggressive, noncompliant, overactive) behaviors (range=0-96) completed by caregivers of youth. Total Problem Score was assessed at baseline (youth's entry into treatment) and monthly for 6 months, change from baseline to month 6 is reported.

Time frame: 0-6 months after youth's baseline/ entry into treatment

Population: One clinic was excluded from analyses because it was an extreme outlier.

ArmMeasureValue (MEAN)Dispersion
LOCI (Intervention)Change From Baseline to 6-months in Youth Total Problems Score on the Short-form Assessment for Children (SAC) - Phase II Cohort-4.82 units on a scaleStandard Error 0.7
Training and Technical Assistance Only (Control)Change From Baseline to 6-months in Youth Total Problems Score on the Short-form Assessment for Children (SAC) - Phase II Cohort-5.19 units on a scaleStandard Error 1.02
p-value: 0.782Mixed Models Analysis
Primary

Percentage Fidelity to the OQ-A System Experienced by the Youth (0-100%)

Fidelity to the OQ-A will be measured by using electronic meta-data from the OQ-A system combined with caregiver reported information on the number of sessions the youth attended. For each youth, a fidelity index will be generated that represents the product of two quantities: (a) the youth's completion rate (i.e., number of measures administered relative to the number of sessions attended within the 6-month observation period), and (b) the youth's viewing rate (i.e., the number of feedback reports viewed by the clinician relative to the number of measures administered). Note that this product is equivalent to the ratio of viewed feedback reports to total sessions; it represents an events/trials proportion. MBC fidelity index scores summarize the level of MBC fidelity experienced by each youth (range=0-1). Higher scores indicate the youth experienced greater fidelity to MBC.

Time frame: 0-6 months after youth's baseline/ entry into treatment

Population: Youths from the Phase I Cohort were included in this analysis.

ArmMeasureValue (MEAN)Dispersion
LOCI (Intervention)Percentage Fidelity to the OQ-A System Experienced by the Youth (0-100%)23.1 percentage fidelity achievedStandard Error 9
Training and Technical Assistance Only (Control)Percentage Fidelity to the OQ-A System Experienced by the Youth (0-100%)3.4 percentage fidelity achievedStandard Error 2.5
p-value: 0.014Mixed Models Analysis
Primary

Percentage Fidelity to the OQ-A System Experienced by the Youth (0-100%)

Fidelity to the OQ-A will be measured by using electronic meta-data from the OQ-A system combined with caregiver reported information on the number of sessions the youth attended. For each youth, a fidelity index will be generated that represents the product of two quantities: (a) the youth's completion rate (i.e., number of measures administered relative to the number of sessions attended within the 6-month observation period), and (b) the youth's viewing rate (i.e., the number of feedback reports viewed by the clinician relative to the number of measures administered). Note that this product is equivalent to the ratio of viewed feedback reports to total sessions; it represents an events/trials proportion. MBC fidelity index scores summarize the level of MBC fidelity experienced by each youth (range=0-1). Higher scores indicate the youth experienced greater fidelity to MBC.

Time frame: 0-6 months after youth's baseline/ entry into treatment

Population: Analyses based on an intent-to-treat approach. Note that one clinic was identified as an extreme outlier and consequently was excluded from analyses.

ArmMeasureValue (MEAN)Dispersion
LOCI (Intervention)Percentage Fidelity to the OQ-A System Experienced by the Youth (0-100%)5.65 percentage fidelity achievedStandard Error 4.79
Training and Technical Assistance Only (Control)Percentage Fidelity to the OQ-A System Experienced by the Youth (0-100%)0.97 percentage fidelity achievedStandard Error 1.27
p-value: 0.188Mixed Models Analysis

Source: ClinicalTrials.gov · Data processed: Feb 11, 2026