Emergency Medicine
Conditions
Brief summary
The goal of this study is to pilot test a novel tool for health related social needs screening and linkage to community resources in the ED by randomizing participants to standard handout v. handout + text message with resource information.
Interventions
OTHERText message information
Geographically proximate resources delivered by text message
Sponsors
Massachusetts General Hospital
Study design
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE (Investigator)
Eligibility
Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No
Inclusion criteria
* 51 ZIP codes included in our database of community resources (catchment area) * \>=18 years old * plan for discharge home * speak either English or Spanish * live within the catchment area for the study * have a cellphone with text messaging capabilities * ability to respond to text messages from the study team.
Exclusion criteria
* Patients who are intoxicated * on a Section 12 * lack capacity to consent will be excluded.
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Satisfaction: Likert scale | 3-5 days | Participants will be asked about their satisfaction with the program measured on a Likart scale. Options will include Extremely or Quite a bit; Somewhat; A little bit or Not at all |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Resource use | 3-5 days | Participants will be asked about actual and planned resource use |
| Health status | 3-5 days | Participants will be asked about health status. In general, how would you rate your health? Excellent, Very good, Good or Fair,Poor |
Other
| Measure | Time frame | Description |
|---|---|---|
| ED utilization | 30 days | Chart review of ED visits and potentially preventable utilization |
Countries
United States
Outcome results
None listed