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Virtual Assistant for Plastic Surgery Patients

Virtual Assistant for Plastic Surgery Patients - Impact on the Clerical Burden, Resource Utilization, Patient and Provider Satisfaction, and Patient Surgical Outcomes.

Status
Not yet recruiting
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT04017351
Enrollment
200
Registered
2019-07-12
Start date
2028-01-01
Completion date
2030-09-01
Last updated
2026-02-23

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Surgery

Keywords

Plastic, Virtual Assistant

Brief summary

Researchers are trying determine the long term impact when patients have access to the artificial intelligence virtual assistant (AIVA) as a complimentary resource.

Detailed description

Eligible subjects will be randomized into to two groups. One group of subjects will be given access to the AIVA will be instructed to ask, at home, questions regarding the planned surgery to the AIVA application on their mobile phone. The other group will be instructed to call to the Standard of Care call center with questions related to their treatments. Researchers will follow up with all subjects from both groups for a 1 year amount of time.

Interventions

OTHERArtificial Intelligence Virtual Assistant

Virtual assistance application for subjects to ask questions and get information regarding planned surgery

Sponsors

Mayo Clinic
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* Subjects above 18 years old * Able to use applications on mobile phones and consent to participate * Adult subjects in the Plastic Surgery outpatient clinic of Mayo Clinic Florida

Exclusion criteria

\-

Design outcomes

Primary

MeasureTime frameDescription
Number of phone calls12 monthsThe total number of phone calls from subjects
Duration of phone call12 monthsLength of phone calls from subjects. Measured in minutes
Nature of phone call12 monthsThe total number of phone calls related to the intervention

Countries

United States

Contacts

CONTACTAntonio Forte, MD, PhD
forte.antonio@mayo.edu904-953-2073
CONTACTMauricia Buchanan, RN
buchanan.mauricia@mayo.edu904-953-2073
PRINCIPAL_INVESTIGATORAntonio Forte, MD, PhD

Mayo Clinic

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 24, 2026