Surgery
Conditions
Keywords
Plastic, Virtual Assistant
Brief summary
Researchers are trying determine the long term impact when patients have access to the artificial intelligence virtual assistant (AIVA) as a complimentary resource.
Detailed description
Eligible subjects will be randomized into to two groups. One group of subjects will be given access to the AIVA will be instructed to ask, at home, questions regarding the planned surgery to the AIVA application on their mobile phone. The other group will be instructed to call to the Standard of Care call center with questions related to their treatments. Researchers will follow up with all subjects from both groups for a 1 year amount of time.
Interventions
Virtual assistance application for subjects to ask questions and get information regarding planned surgery
Sponsors
Study design
Eligibility
Inclusion criteria
* Subjects above 18 years old * Able to use applications on mobile phones and consent to participate * Adult subjects in the Plastic Surgery outpatient clinic of Mayo Clinic Florida
Exclusion criteria
\-
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Number of phone calls | 12 months | The total number of phone calls from subjects |
| Duration of phone call | 12 months | Length of phone calls from subjects. Measured in minutes |
| Nature of phone call | 12 months | The total number of phone calls related to the intervention |
Countries
United States
Contacts
Mayo Clinic