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Optimising Consultation Summaries to Promote Good Health

Optimising Consultation Summaries to Promote Good Health/Views of Adolescents Attending Diabetes Clinic

Status
Completed
Phases
Unknown
Study type
Observational
Source
ClinicalTrials.gov
Registry ID
NCT04002557
Acronym
ONSET
Enrollment
9
Registered
2019-06-28
Start date
2019-05-31
Completion date
2019-08-31
Last updated
2024-04-22

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Type1 Diabetes

Keywords

diabetes, clinic letter, clinic summary, post-consultation letter

Brief summary

Patient participation in decision making about their care promotes patient satisfaction and confidence. Further more, allowing patients to see letters written about them enables trust, encourages patients to be involved in decision making process and allow patient understanding. Little is known about how young people value these letters in the same way. Only one brief questionnaire study focused on adolescent views and found that young people wished to receive consultation summaries. This research aims explore the views of adolescent patients related to consultation summaries that they receive following a doctor's appointment. The investigator will use patients attending a specialist diabetes clinic as our cohort and conduct a qualitative study using focus groups.

Detailed description

Patient participation in decision making processes about their care promotes patient satisfaction and confidence. As part of this, allowing patients to see letters written about them enables trust, encourages patients to be involved in decision making process and allow patient understanding. Given this, the 2000 NHS plan made it a requirement that all medical correspondence between health professionals is shared with patients. It is estimated that 40-80% of information discussed during a consultation is forgotten immediately. Written summaries have shown to be an effective method of improving patient recall of information by 20.8%. The literature on the benefits/disadvantages of consultation summaries is largely focused on adult patients with little research done to explore the views of adolescent population. Where the patient is a child, the literature is only focussed on parents of children and not the children themselves. Limited research has shown that parents/care givers report clinic letters being useful in assisting with better understanding and management of their child's condition. Little is known about how young people value these letters in the same way. Only one brief questionnaire study focused on adolescent views and found that young people wished to receive consultation summaries. Adolescence is an important time of an individual's life. This is the time when many independent health behaviours are established. During adolescence, young people start showing more interest in their own health and often wish to participate in decision making processes regarding their care. The role of health workers at this stage is to appreciate young people as individuals . Clinic summaries addressed directly to young people might play an important role in assisting with establishment of health behaviours and promoting good health in young people. The aim of this research is to understand the views of adolescent patients on consultation summaries and identify factors can improve these summaries and subsequently their health and well-being.

Interventions

OTHERInterview-Questionnaire

Questionnaire

Sponsors

Imperial College London
Lead SponsorOTHER

Study design

Observational model
ECOLOGIC_OR_COMMUNITY
Time perspective
RETROSPECTIVE

Eligibility

Sex/Gender
ALL
Age
12 Years to 18 Years

Inclusion criteria

* Adolescents aged 12-18 years attending UCLH adolescent diabetes outpatient clinic

Exclusion criteria

* Young people who cannot speak English (effective communication with colleagues during the study is the major aspect of valid data collection) * Young people who refuse to participate in focus group discussions

Design outcomes

Primary

MeasureTime frameDescription
Number of Participants That Completed Interviews About Consultation Summaries They Were Receiving1 monthThe aim of this research is to understand the views of adolescent patients on consultation summaries and identify factors can improve these summaries and subsequently their health and well-being.

Countries

United Kingdom

Participant flow

Participants by arm

ArmCount
Semi-Structured Interview
This is a qualitative study using semi-structured interviews with young people aged 12-18 who are receiving consultation summaries. Patients attending a single diabetes service will be invited to enrol. This service serves a population from a wide geographic area and socio-economic backgrounds. Interviews will be conducted by a qualitative researcher with relevant experience. They will be held on the day of a participant's clinic appointment within the same hospital or on the day agreed with the participant. No intervention: Interviews contain no intervention, purely observational.
9
Total9

Baseline characteristics

CharacteristicSemi-Structured Interview
Age, Customized
Age between 15 and 19
9 Participants
Race and Ethnicity Not Collected— Participants
Sex: Female, Male
Female
5 Participants
Sex: Female, Male
Male
4 Participants

Adverse events

Event typeEG000
affected / at risk
deaths
Total, all-cause mortality
0 / 9
other
Total, other adverse events
0 / 9
serious
Total, serious adverse events
0 / 9

Outcome results

Primary

Number of Participants That Completed Interviews About Consultation Summaries They Were Receiving

The aim of this research is to understand the views of adolescent patients on consultation summaries and identify factors can improve these summaries and subsequently their health and well-being.

Time frame: 1 month

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
Semi-structured InterviewNumber of Participants That Completed Interviews About Consultation Summaries They Were Receiving9 Participants

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026