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Effect of Multi-media Health Education on Nurses' Workload and Patient's Satisfaction

If Muti-media Health Education Reduces the Workload of Nurses Without Affecting Patient's Satisfaction:a Perspective Randomized Controlled Trial

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03989401
Enrollment
184
Registered
2019-06-18
Start date
2019-09-10
Completion date
2022-12-30
Last updated
2023-04-12

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Health Education

Keywords

Nurse, Workload, Multimedia, Patients Satisfaction, Surgery, Health Education

Brief summary

Assessing whether multi-media health education reduce nurse workload and does not decrease the satisfaction of patients in surgical ward when admission.

Detailed description

Operation usually causes severe physical and mental stress to the patients, mainly because of fear and anxiety caused by patients worrying about the uncertainty about surgery, and finally affecting the patient's surgical efficacy and recovery. This is the main reason in terms of surgical nurse workload is much more than those internal medicine nurse. As a major part of nursing work, health education has especially important to patients. The quality and efficiency of health education directly affects the rehabilitation of patients. It can help patients correctly understand the relevant knowledge of disease and master the skills of recovery. At present, the health education in surgery department is mainly carried out by oral face-to-face communication and guidance from admission nurses. This kind of education method showed time-consuming and laborious.In addition, oral guidance is more reliable on nurse ability of expression and acknowledgement. Multimedia-based health education is an update mode combined with audio-visual stimulation and patients' own participation. Mobile terminal makes patient more acceptable, flexible, standardized in receiving the health education during hospitalization. This prospective study is aimed to assess whether multimedia-video education could reduce nurse workload and do not decrease the satisfaction of surgical patients.

Interventions

OTHERMultimedia video health education

The experimental group conducted multimedia video education while admission.

Sponsors

Hepatopancreatobiliary Surgery Institute of Gansu Province
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
DOUBLE (Investigator, Outcomes Assessor)

Eligibility

Sex/Gender
ALL
Age
18 Years to 75 Years
Healthy volunteers
No

Inclusion criteria

* Patients older than 18 years with general diseases and who need surgical treatment * Primary school or above education history, with clear awareness, can cooperate with the collection of clinical data, and can communicate in Chinese * Patients who signed the informed consent

Exclusion criteria

* Patients with visual and hearing impairment * Patients with mental illness, dementia and other mental disorders * Patients with complications of heart, brain and nephropathy * Patients who cannot take care of themselves * Emergency and critically ill patients * Patients participated other research

Design outcomes

Primary

MeasureTime frameDescription
Nursing workload1 monthDaily working hours for admission nurses on patients guidance on the first 24 hours in hospital, include the length of guidance time and the inquiry times.
The satisfaction of patients, family members, doctors and nurses about health education: Questionnaire1 monthThe questionnaires were designed by ourselves according to relevant research and literature, to quantify the level of satisfaction on admission health education for patients and family members, and also doctors and nurses . The patients and family members satisfaction questionnaire has 11 satisfaction questions, which scored on a scale of 1-5(one to five stars, one star represents unsatisfactory, five stars represent highly satisfactory). The scores range from 11-55. * 11-21 Unsatisfactory * 22-32 Not quite satisfactory * 33-43 Generally satisfactory * 44-55 Highly satisfactory The doctors and nurses satisfaction questionnaire has 15 satisfaction questions, which scored on a scale of 1-5(one to five stars, one star represents unsatisfactory, five stars represent highly satisfactory). The scores range from 15-75. * 15-29 Unsatisfactory * 30-44 Not quite satisfactory * 45-59 Generally satisfactory * 60-75 Highly satisfactory

Secondary

MeasureTime frameDescription
Patients' anxiety level before and after health education: Zung Self Rating Anxiety Scale(SAS)1 monthThe Zung Self-Rating Anxiety Scale (SAS) is an anxiety measure designed by William WK Zung to quantify the level of anxiety for patients experiencing anxiety related symptoms. The self-administered test has 20 questions. Each question is scored on a scale of 1-4 (none or a little of the time, some of the time, good part of the time, most of the time). There are fifteen questions worded toward increasing anxiety levels and five questions worded toward decreasing anxiety levels. The scores range from 20-80. * 20-44 Normal Range * 45-59 Mild to Moderate Anxiety Levels * 60-74 Marked to Severe Anxiety Levels * 75-80 Extreme Anxiety Levels
Inquiry times on health education content of patients family members1 monthThe exactly times of patient's family members ask nursing staff for health education content.
The times of patients and their family members watched the health education videos1 monthThe times of patients and their family members watched the health education videos.

Countries

China

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026