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Text2Connect, Component 2 of iCHART (Integrated Care to Help At-Risk Teens)

Text2Connect, Component 2 of iCHART (Integrated Care to Help At-Risk Teens)

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03982043
Acronym
T2C
Enrollment
47
Registered
2019-06-11
Start date
2019-05-28
Completion date
2020-06-30
Last updated
2022-06-03

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Depression, Suicidal Ideation

Brief summary

This study proposes to develop and examine a personalized, text-based intervention designed to improve engagement with mental health (MH) treatment.

Detailed description

Text2Connect (T2C) aims to increase perceived susceptibility/severity of depression/suicidality and decrease stigma in at-risk adolescents and their parents. The investigators hypothesize that modification of patient beliefs leads to change talk, thereby increasing the experience of discrepancy which affects motivation for change. These experiences in turn influence decisional balance away from ambivalence toward readiness for change. Assignment of Interventions: This study utilized an open trial design. A stepped wedge design was originally proposed and efforts were made to adhere to this study design, however after a year of low recruitment and resultant recruitment sites pulling out the of the study, the overall study design was changed to an open trial. Additional recruitment sites were onboarded to the study and provided with the intervention arm in order to obtain feasibility data on the intervention components of the study. As a result of the change, there are some TAU participants included in this study. For reference a stepped wedge design involves the sequential random rollout of an intervention over two time periods. Following a baseline period in which no clusters (=practices) are exposed to the intervention, the crossover is typically in one direction, from control to intervention and continues until both of the clusters have crossed-over to receive the intervention, with observations taken from each cluster and at each time period. This study will pilot Text2Connect in community pediatric and mental health practices using a stepped wedge design (n = 50 adolescents). Hypothesis: Readiness for mental health care will be greater among adolescents in T2C vs adolescents referred during TAU.

Interventions

BEHAVIORALText2Connect

Text2Connect is a personalized text messaging intervention for patients and parents that targets self-identified barriers to engaging in treatment to increase the likelihood that a depressed or suicidal patient will initiate recommended services.

Sponsors

Kaiser Foundation Research Institute
CollaboratorOTHER
National Institute of Mental Health (NIMH)
CollaboratorNIH
University of Pittsburgh
Lead SponsorOTHER

Study design

Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Intervention model description

Ultimately, this study design was an open trial after unsuccessful attempts to maintain initial recruitment sites in the study. This study initially attempted to use a stepped wedge design, which involves the sequential random rollout of an intervention over 2 time periods. Following a baseline period in which no clusters (= practices) are exposed to the intervention, the crossover is typically in one direction, from control to intervention and continues until both of the clusters have crossed-over to receive the intervention, with observations taken from each cluster and at each time period.

Eligibility

Sex/Gender
ALL
Age
12 Years to 26 Years
Healthy volunteers
No

Inclusion criteria

Youth aged 12-26 yo Own a cell phone with text message capability Biological or adoptive parent is willing to provide informed consent for teen to participate Youth speaks and understands English * Positive PHQ score or provider determines youth has depressive symptoms based on clinical interaction and refers youth to the study (in cases when PHQ is not available and study staff will complete the PHQ during the screening) OR Provider can refer if they are unclear if symptoms are depressive and PHQ scoring will be used to determine youth's eligibility. OR Screening Wizard screening questionnaire (which includes the PHQ and depressive symptom questions) indicates depression OR provider indicates there is a concern that youth has mood or behavioral problem. * Referred to mental health care OR screening wizard questionnaire (which indicates if provider makes referral to mental health care) PHQ-9 scores: Score of 8 or higher on PHQ-8 -or- Score of 1 or higher on #9 of PHQ-9 suicidality item Parent inclusion criteria: Age 18 or older Own a cell phone with text message capability Speaks and understands English Parent of a youth that scores positive on the PHQ-8 or #9 as described above Parent of a youth who has been referred to mental health treatment

Exclusion criteria

Non English speaking No parent willing to provide informed consent No cell phone with text messaging capability Is currently experiencing mania or psychosis Evidence of an intellectual or developmental disorder (IDD) Life threatening medical condition that requires immediate treatment Other cognitive or medical condition preventing youth from understanding study and/or participating. Not referred to mental health care Parent

Design outcomes

Primary

MeasureTime frameDescription
Attendance to TreatmentWeek 4 follow up after BaselineAttendance to the embedded mental health care appointments will be assessed via electronic health record (EHR), as the primary outcome of Text2Connect (T2C)

Secondary

MeasureTime frameDescription
Number of SMS Messages Answered by ParticipantsAt Baseline phone visitUse of the technical components of T2C will be monitored. Utilization will be measured by the number of participant responses to the automatic T2C SMS messages at the baseline timepoint.
Service Utilization-BaselineAt Baseline phone visitThe Child and Adolescent Service Assessment (CASA) will collect service utilization of all participants to determine the amount of services accessed in each treatment arm. An overall average of the cost of implementing the Text2Connect intervention (including labor, equipment, supplies, facilitates) can be estimated and between the intervention costs and cost of services used from CASA, a comparison will be made and results published. The CASA response data displayed are those who responded positively that they received the service.
Service Utilization-Follow Up 4 WeeksWeek 4 follow up after BaselineThe Child and Adolescent Service Assessment (CASA) will collect service utilization of all participants to determine the amount of services accessed in each treatment arm. An overall average of the cost of implementing the Text2Connect intervention (including labor, equipment, supplies, facilitates) can be estimated and between the intervention costs and cost of services used from CASA, a comparison will be made and results published. The CASA response data displayed are those who responded positively that they received the service.
Service Utilization-Follow up 12 WeeksWeek 12 follow up after BaselineThe Child and Adolescent Service Assessment (CASA) will collect service utilization of all participants to determine the amount of services accessed in each treatment arm. An overall average of the cost of implementing the Text2Connect intervention (including labor, equipment, supplies, facilitates) can be estimated and between the intervention costs and cost of services used from CASA, a comparison will be made and results published. The CASA response data displayed are those who responded positively that they received the service.
Usability & SatisfactionAt exit interview either following week 4 study visit or week 12 study visit (depending on when youth attend 1st mental health care appointment)Satisfaction to T2C will be assessed through questions developed by investigators to understand experience with the program. The question investigators have adapted from literature reviews on satisfaction is: If a friend were in need of a mental health referral, would you recommend Text2Connect to him/her? The response options include: No, definitely not; No, I don't think so; Yes, I think so; Yes, definitely.

Countries

United States

Participant flow

Participants by arm

ArmCount
Text2Connect
Participants receiving Text2Connect (T2C) personalized messages aimed at increasing motivations in at-risk adolescents and their parents. The most salient of the following behavior change techniques will be selected and targeted messaging will be deployed on the participants' phone: psychoeducation, cued mood monitoring, adolescent-parent communication prompts, cognitive bias modification, and cues to action. Intervention material will be tailored to baseline characteristics and T2C will generate reports to providers. Text2Connect: Text2Connect is a personalized text messaging intervention for patients and parents that targets self-identified barriers to engaging in treatment to increase the likelihood that a depressed or suicidal patient will initiate recommended services.
43
Treatment As Usual (TAU)
Participants in the TAU group received a referral for mental health services from their Primary Care Physician (PCP) and did not receive the personalized text messaging intervention.
4
Total47

Baseline characteristics

CharacteristicText2ConnectTreatment As Usual (TAU)Total
Age, Categorical
<=18 years
28 Participants4 Participants32 Participants
Age, Categorical
>=65 years
0 Participants0 Participants0 Participants
Age, Categorical
Between 18 and 65 years
15 Participants0 Participants15 Participants
Ethnicity (NIH/OMB)
Hispanic or Latino
2 Participants0 Participants2 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
41 Participants4 Participants45 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
0 Participants0 Participants0 Participants
Race (NIH/OMB)
American Indian or Alaska Native
0 Participants0 Participants0 Participants
Race (NIH/OMB)
Asian
2 Participants0 Participants2 Participants
Race (NIH/OMB)
Black or African American
3 Participants1 Participants4 Participants
Race (NIH/OMB)
More than one race
2 Participants1 Participants3 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
0 Participants0 Participants0 Participants
Race (NIH/OMB)
Unknown or Not Reported
3 Participants0 Participants3 Participants
Race (NIH/OMB)
White
33 Participants2 Participants35 Participants
Region of Enrollment
United States
43 participants4 participants47 participants
Sex/Gender, Customized
Sex at Birth
Female
35 Participants3 Participants38 Participants
Sex/Gender, Customized
Sex at Birth
Male
8 Participants1 Participants9 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 430 / 4
other
Total, other adverse events
0 / 430 / 4
serious
Total, serious adverse events
0 / 430 / 4

Outcome results

Primary

Attendance to Treatment

Attendance to the embedded mental health care appointments will be assessed via electronic health record (EHR), as the primary outcome of Text2Connect (T2C)

Time frame: Week 4 follow up after Baseline

Population: Number of participants who completed the 4-week follow-up questions regarding treatment attendance

ArmMeasureCategoryValue (COUNT_OF_PARTICIPANTS)
Text2ConnectAttendance to TreatmentAttended appointment with mental health specialist22 Participants
Text2ConnectAttendance to TreatmentDid not attend appointment with mental health specialist20 Participants
Treatment as Usual (TAU)Attendance to TreatmentAttended appointment with mental health specialist0 Participants
Treatment as Usual (TAU)Attendance to TreatmentDid not attend appointment with mental health specialist4 Participants
Primary

Attendance to Treatment

Attendance to the embedded mental health care appointments will be assessed via electronic health record (EHR), as the primary outcome of Text2Connect (T2C)

Time frame: Week 12 follow up after Baseline

Population: Number of participants who completed 12 week follow-up questions regarding treatment attendance

ArmMeasureCategoryValue (COUNT_OF_PARTICIPANTS)
Text2ConnectAttendance to TreatmentAttended appointment with mental health specialist8 Participants
Text2ConnectAttendance to TreatmentDid not attend appointment with mental health specialist12 Participants
Treatment as Usual (TAU)Attendance to TreatmentAttended appointment with mental health specialist2 Participants
Treatment as Usual (TAU)Attendance to TreatmentDid not attend appointment with mental health specialist2 Participants
Secondary

Number of SMS Messages Answered by Participants

Use of the technical components of T2C will be monitored. Utilization will be measured by the number of participant responses to the automatic T2C SMS messages at the baseline timepoint.

Time frame: At Baseline phone visit

Population: Number of T2C SMS messages sent to participants between time of screening and baseline assessment

ArmMeasureValue (COUNT_OF_UNITS)
Text2ConnectNumber of SMS Messages Answered by Participants621 SMS Sent
Secondary

Number of SMS Messages Answered by Participants

Use of the technical components of T2C will be monitored. Utilization will be measured by the number of participant responses to the automatic T2C SMS messages at the 4 week follow-up timepoint.

Time frame: Week 4 follow up after Baseline

Population: Number of SMS messages sent to participants between baseline and 4 week follow-up assessment.

ArmMeasureValue (COUNT_OF_UNITS)
Text2ConnectNumber of SMS Messages Answered by Participants661 SMS Sent
Secondary

Number of SMS Messages Answered by Participants

Use of the technical components of T2C will be monitored. Utilization will be measured by the number of participant responses to the automatic T2C SMS messages at the 12 week follow-up timepoint.

Time frame: Week 12 follow up after Baseline

Population: Number of SMS messages sent to participants between the 4 week and 12 week follow-up assessment.

ArmMeasureValue (COUNT_OF_UNITS)
Text2ConnectNumber of SMS Messages Answered by Participants328 SMS Sent
Secondary

Service Utilization-Baseline

The Child and Adolescent Service Assessment (CASA) will collect service utilization of all participants to determine the amount of services accessed in each treatment arm. An overall average of the cost of implementing the Text2Connect intervention (including labor, equipment, supplies, facilitates) can be estimated and between the intervention costs and cost of services used from CASA, a comparison will be made and results published. The CASA response data displayed are those who responded positively that they received the service.

Time frame: At Baseline phone visit

Population: All participants in both treatment and TAU arms completed CASA assessment at Baseline

ArmMeasureGroupValue (COUNT_OF_PARTICIPANTS)
Text2ConnectService Utilization-BaselineUse ER services5 Participants
Text2ConnectService Utilization-BaselineUse inpatient services9 Participants
Text2ConnectService Utilization-BaselineUse legal services0 Participants
Text2ConnectService Utilization-BaselineUse school services30 Participants
Text2ConnectService Utilization-BaselineUse medications30 Participants
Text2ConnectService Utilization-BaselineUse outpatient services35 Participants
Treatment as Usual (TAU)Service Utilization-BaselineUse medications0 Participants
Treatment as Usual (TAU)Service Utilization-BaselineUse outpatient services1 Participants
Treatment as Usual (TAU)Service Utilization-BaselineUse school services2 Participants
Treatment as Usual (TAU)Service Utilization-BaselineUse ER services0 Participants
Treatment as Usual (TAU)Service Utilization-BaselineUse inpatient services0 Participants
Treatment as Usual (TAU)Service Utilization-BaselineUse legal services0 Participants
Secondary

Service Utilization-Follow up 12 Weeks

The Child and Adolescent Service Assessment (CASA) will collect service utilization of all participants to determine the amount of services accessed in each treatment arm. An overall average of the cost of implementing the Text2Connect intervention (including labor, equipment, supplies, facilitates) can be estimated and between the intervention costs and cost of services used from CASA, a comparison will be made and results published. The CASA response data displayed are those who responded positively that they received the service.

Time frame: Week 12 follow up after Baseline

Population: 42/43 participants responded to CASA assessment from Text2onnect intervention arm at week 12 and all Treatment As Usual participants completed CASA assessment as week 12

ArmMeasureGroupValue (COUNT_OF_PARTICIPANTS)
Text2ConnectService Utilization-Follow up 12 WeeksUse outpatient services23 Participants
Text2ConnectService Utilization-Follow up 12 WeeksUse school services6 Participants
Text2ConnectService Utilization-Follow up 12 WeeksUse ER services0 Participants
Text2ConnectService Utilization-Follow up 12 WeeksUse inpatient services0 Participants
Text2ConnectService Utilization-Follow up 12 WeeksUse legal services0 Participants
Text2ConnectService Utilization-Follow up 12 WeeksUse medications26 Participants
Treatment as Usual (TAU)Service Utilization-Follow up 12 WeeksUse legal services0 Participants
Treatment as Usual (TAU)Service Utilization-Follow up 12 WeeksUse outpatient services0 Participants
Treatment as Usual (TAU)Service Utilization-Follow up 12 WeeksUse inpatient services0 Participants
Treatment as Usual (TAU)Service Utilization-Follow up 12 WeeksUse school services0 Participants
Treatment as Usual (TAU)Service Utilization-Follow up 12 WeeksUse medications1 Participants
Treatment as Usual (TAU)Service Utilization-Follow up 12 WeeksUse ER services0 Participants
Secondary

Service Utilization-Follow Up 4 Weeks

The Child and Adolescent Service Assessment (CASA) will collect service utilization of all participants to determine the amount of services accessed in each treatment arm. An overall average of the cost of implementing the Text2Connect intervention (including labor, equipment, supplies, facilitates) can be estimated and between the intervention costs and cost of services used from CASA, a comparison will be made and results published. The CASA response data displayed are those who responded positively that they received the service.

Time frame: Week 4 follow up after Baseline

Population: All participants in both arms completed CASA assessment at 4 week follow up.

ArmMeasureGroupValue (COUNT_OF_PARTICIPANTS)
Text2ConnectService Utilization-Follow Up 4 WeeksUse outpatient services28 Participants
Text2ConnectService Utilization-Follow Up 4 WeeksUse school services7 Participants
Text2ConnectService Utilization-Follow Up 4 WeeksUse ER services0 Participants
Text2ConnectService Utilization-Follow Up 4 WeeksUse legal services0 Participants
Text2ConnectService Utilization-Follow Up 4 WeeksUse inpatient services0 Participants
Text2ConnectService Utilization-Follow Up 4 WeeksUse medications25 Participants
Treatment as Usual (TAU)Service Utilization-Follow Up 4 WeeksUse inpatient services0 Participants
Treatment as Usual (TAU)Service Utilization-Follow Up 4 WeeksUse outpatient services0 Participants
Treatment as Usual (TAU)Service Utilization-Follow Up 4 WeeksUse legal services0 Participants
Treatment as Usual (TAU)Service Utilization-Follow Up 4 WeeksUse school services1 Participants
Treatment as Usual (TAU)Service Utilization-Follow Up 4 WeeksUse medications0 Participants
Treatment as Usual (TAU)Service Utilization-Follow Up 4 WeeksUse ER services0 Participants
Secondary

Usability & Satisfaction

Satisfaction to T2C will be assessed through questions developed by investigators to understand experience with the program. The question investigators have adapted from literature reviews on satisfaction is: If a friend were in need of a mental health referral, would you recommend Text2Connect to him/her? The response options include: No, definitely not; No, I don't think so; Yes, I think so; Yes, definitely.

Time frame: At exit interview either following week 4 study visit or week 12 study visit (depending on when youth attend 1st mental health care appointment)

Population: Of the 43 participants in the T2C intervention group, 40 participants completed the exit interview which included these usability and satisfaction questions.

ArmMeasureCategoryValue (COUNT_OF_PARTICIPANTS)
Text2ConnectUsability & SatisfactionNo, definitely not2 Participants
Text2ConnectUsability & SatisfactionNo, I don't think so10 Participants
Text2ConnectUsability & SatisfactionYes, I think so21 Participants
Text2ConnectUsability & SatisfactionYes, definitely7 Participants
Secondary

Usability & Satisfaction

Satisfaction with the technical components of interventions will be assessed through the certain questions from the Post System Satisfaction and Usability Questionnaire (PSSUQ). The PSSUQ is 19 items with response options ranging from 1 to 7 where 1=strongly disagree and 7=strongly agree. The PSSUQ has sub-scores derived from subsets of the questions which reflect system usefulness, information quality, and interface quality. Questions from sub-domains were chosen to tailor the questioning to this particular intervention. Another question about the need to learn new things before using the app was asked to be rated on a 1-5 scale, with 1= strongly disagree and 5= strongly agree. Two other satisfaction questions included were: How satisfied are you with the amount of help you received? The response options were on a scale of 1 (Very dissatisfied) to 4 (Very satisfied). Have the services you received helped you to deal more effectively with your problems? The response options were

Time frame: At exit interview either following week 4 study visit or week 12 study visit (depending on when youth attend 1st mental health care appointment)

Population: Of the 43 participants in the T2C intervention group, 40 participants participated in the exit interview to answer the PSSUQ.

ArmMeasureGroupValue (MEAN)Dispersion
Text2ConnectUsability & SatisfactionOverall, I am satisfied with how easy it is to use Text2Connect (1 to 7)6.1 score on a scaleStandard Deviation 1.1
Text2ConnectUsability & SatisfactionThe information provided with T2C was clear (1 to 7)6.3 score on a scaleStandard Deviation 0.9
Text2ConnectUsability & SatisfactionI liked interacting with the T2C program (1 to 7)5.1 score on a scaleStandard Deviation 1.5
Text2ConnectUsability & SatisfactionI need to learn a lot of things before I could get going with T2C (1 to 5)1.4 score on a scaleStandard Deviation 1
Text2ConnectUsability & SatisfactionHow satisfied were you with the amount of help you received (1 to 4)3.1 score on a scaleStandard Deviation 0.5
Text2ConnectUsability & SatisfactionHave the services you received helped you to deal more effectively with your problems? (1 to 4)2.8 score on a scaleStandard Deviation 0.6

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026