Foot & Ankle
Conditions
Keywords
iScribes, patient satisfaction, device based scribe
Brief summary
This project involves the implementation of a device-based scribe service (iScribes) for patient encounters. The objective of the proposed study is to track and compare the allocation of physician time and associated quality metrics with and without the use of iScribes. We anticipate that the use of iScribes will reduce the amount of physician time spent away from the patient (e.g., charting, dictating).
Detailed description
This project involves the implementation of a device-based scribe service (iScribes) for patient encounters. Device based scribing services record the patient-physician encounter and securely transmit data to an off-site facility where trained professionals transcribe the dictations. The information is then sent back to the physician and stored in the providing institutions electronic medical records. The objective of the proposed study is to track and compare the allocation of physician time and associated quality metrics with and without the use of iScribes. We anticipate that the use of iScribes will reduce the amount of physician time spent away from the patient (e.g., charting, dictating).
Interventions
OTHERiScribes
Device-based scribing service.
Sponsors
Rush University Medical Center
Study design
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Eligibility
Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No
Inclusion criteria
* ≥ 18 years of age * Written informed consent is obtained * New patient visit
Exclusion criteria
* Patient refuses * Patient is lacking decisional capability
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Total physician time spent on the encounter but not with the patient. | Duration of patient visit (up to 1 day). | The total physician time spent on the encounter, including medical documentation, but not including time spent directly interacting with the patient. |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Patient satisfaction. | Duration of patient visit (up to 1 day). | How satisfied the patient is with their care as rated on a scale of 0 to 10 post-visit questionnaire adapted from the Consumer Assessment of Healthcare Providers and Systems survey where 0 is poor and 10 is excellent. |
Countries
United States
Outcome results
None listed