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Emotional Support Messages Following a Cancer Diagnosis

Emotional Support Messages Following a Cancer Diagnosis

Status
Completed
Phases
Unknown
Study type
Observational
Source
ClinicalTrials.gov
Registry ID
NCT03840109
Enrollment
417
Registered
2019-02-15
Start date
2019-01-30
Completion date
2020-11-24
Last updated
2020-11-25

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Anxiety, Psychological Stress

Keywords

emotional support, cancer

Brief summary

Cancer patients will be randomly shown one of 18 emotional support messages created by the research team that differ based on how much of the message consists of positive statements and how much consists of negative statements. The messages with negative statements also differ based on whether the negative statements occur at the start or end of the message. After viewing the message, participants have the opportunity to rate the effectiveness of the message, to what extent the message made them feel better, and to what extent the message affects how they view the message provider as a useful source of emotional support.

Interventions

BEHAVIORALQuestionnaire 1a

Participants will be randomly shown two versions of messages in which the last 20% of the message consists of negative statements of criticism and rate of the effectiveness of the message.

BEHAVIORALQuestionnaire 1b

Participants will be randomly shown two versions of messages in which the first 20% of the message consists of negative statements of criticism and rate of the effectiveness of the message.

BEHAVIORALQuestionnaire 2a

Participants will be randomly shown two versions of messages in which the last 40% of the message consists of negative statements of criticism and rate of the effectiveness of the message.

BEHAVIORALQuestionnaire 2b

Participants will be randomly shown two versions of messages in which the first 40% of the message consists of negative statements of criticism and rate of the effectiveness of the message.

BEHAVIORALQuestionnaire 3a

Participants will be randomly shown two versions of messages in which the last 60% of the message consists of negative statements of criticism and rate of the effectiveness of the message.

BEHAVIORALQuestionnaire 3b

Participants will be randomly shown two versions of messages in which the first 60% of the message consists of negative statements of criticism and rate of the effectiveness of the message.

BEHAVIORALQuestionnaire 4a

Participants will be randomly shown two versions of messages in which the last 80% of the message consists of negative statements of criticism and rate of the effectiveness of the message.

BEHAVIORALQuestionnaire 4b

Participants will be randomly shown two versions of messages in which the first 80% of the message consists of negative statements of criticism and rate of the effectiveness of the message.

Sponsors

San Diego State University
CollaboratorOTHER
University of Arizona
CollaboratorOTHER
University of Minnesota
CollaboratorOTHER
H. Lee Moffitt Cancer Center and Research Institute
Lead SponsorOTHER

Study design

Observational model
CASE_CONTROL
Time perspective
CROSS_SECTIONAL

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum

Inclusion criteria

* Participants must be 18 years of age or older * Participants with a diagnosis of breast, prostate, thoracic or digestive cancer in the past 3 years * Participants consented to Moffitt's Total Cancer Care (TCC) protocol and indicating a willingness to be contacted for future research by including an email contact. * Ability to read and write fluently in English

Design outcomes

Primary

MeasureTime frameDescription
Message Effectiveness ScaleThrough study completion, up to 1 yearPerceptions of message effectiveness will be tested through 4 ANOVA models that will test for differences between participants who received different messages in terms of perceived message effectiveness.
Affective Improvement ScaleThrough study completion, up to 1 yearPerceptions of message effectiveness will be tested through 4 ANOVA models that will test for differences between participants who received different messages in terms of self-reports of emotional improvement.

Secondary

MeasureTime frameDescription
Supporter Competence ScaleThrough study completion, up to 1 yearPerceptions of message effectiveness will be tested through 4 ANOVA models that will test for differences between participants who received different messages in terms of perceptions of supporter competence.
Likelihood of Seeking Support ScaleThrough study completion, up to 1 yearPerceptions of message effectiveness will be tested through 4 ANOVA models that will test for differences between participants who received different messages in terms of their likelihood to seek support from the supporter in the future.

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026