the Observance of Emergency Exit Treatments During the Stay of Care at the Exit of Reims Emergencies

Patient Coming to the Emergency Department for Any Reason

The investigators would like to include patients consulting in a Accident and Emergency Department (AED) during the permanence of care the week of March 11 to 17, 2018. The data collection would concern socio-demographic data, their consultation to the AED, the follow-up given to the consultation and would take place by telephone contact of patients within 48 hours of the consultation. why patients come to the emergency room, what are they waiting for? what are their main motivations? what do they do in emergencies, do they follow the treatments and recommendations?

Study of the observance of emergency exit treatments during the permanence of care. This is a descriptive study with a prospective data collection that does not alter the management of the patient. The study is epidemiological, cross-sectional, prospective inclusion. The investigators would like to include patients consulting in a AED during the permanence of care the week of March 11 to 17, 2018. The data collection would concern socio-demographic data, their consultation to the AED, the follow-up given to the consultation and would take place by telephone contact of patients within 48 hours of the consultation. The objective is to study the follow-up given by the consultation to the emergencies, in terms of compliance, follow-up of the recommendations, the objective sought by the patient coming to the emergency department. Understand the motivation of the consultation and why the treatment was not followed where appropriate. Is there a sociodemographic explanation or is it the health network that results in the saturation of emergency services? Does the system still meet the expectations of people using it?

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