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Well-Child Care Clinical Practice Redesign: A Parent Coach-Led Model of Care

Well-Child Care Clinical Practice Redesign: A Parent Coach-Led Model of Care for Young Children

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03797898
Enrollment
937
Registered
2019-01-09
Start date
2019-03-05
Completion date
2022-07-14
Last updated
2023-06-26

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Health Promotion, Preventive Health Services

Brief summary

Parent-focused Redesign for Encounters, Newborns to Toddlers (PARENT) is a team-based approach to care using a health educator (Parent Coach) to provide the bulk of WCC services, address specific needs faced by families in low-income communities, and decrease reliance on the clinician as the primary provider of WCC services. The Parent Coach provides anticipatory guidance, psychosocial and social needs screening/referral, and developmental and behavioral surveillance, screening, and guidance at each WCC visit, and is supported by parent-focused pre-visit screening and visit prioritization, a brief, problem-focused clinician encounter for a physical exam and any concerns that require a clinician's attention, and an automated text message parent reminder and education service for periodic, age-specific messages to reinforce key health-related information recommended by Bright Futures national guidelines. The investigators will conduct a cluster RCT of PARENT to determine its effects on quality, utilization, and clinician efficiency, and its cost/cost-offset.

Detailed description

Well-Child Care (WCC) visits for child preventive care during the first three years of life are critical because they may be the only opportunity before a child reaches preschool to identify and address important social, developmental, behavioral, and health issues that could have significant impact and long-lasting effects on children's lives as adults. Despite its potential, multiple studies have demonstrated that pediatric providers fail to provide all recommended preventive and developmental services at these visits and that most parents leave the visit with unaddressed psychosocial, developmental, and behavioral concerns. Further, these missed opportunities are more pronounced for children in low-income families. A critical problem is that the structure of WCC in the U.S. cannot support the vast array of WCC needs of families. Key structural problems include (a) reliance on clinicians (pediatricians, family physicians, or nurse practitioners) for basic, routine WCC services, (b) limitation to a 15-minute face-to-face clinician-directed WCC visit for the wide array of education and guidance services in WCC, and (c) lack of a systematic, patient-driven method for visit customization to meet families' needs. These structural problems contribute to the wide variations in processes of care and preventive care outcomes, resulting in poorer quality of WCC and perhaps worse health outcomes, particularly for children in low-income communities. To address the gaps in current WCC this study introduces a new model of care to meet the needs of children in low-income communities: Parent-focused Redesign for Encounters, Newborns to Toddlers (PARENT). PARENT is a team-based approach to care using a health educator (Parent Coach) to provide the bulk of WCC services, address specific needs faced by families in low-income communities, and decrease reliance on the clinician as the primary provider of WCC services. The Parent Coach provides anticipatory guidance, psychosocial screening/referral, and developmental and behavioral surveillance, screening, and guidance at each WCC visit, and is supported by parent-focused pre-visit screening and visit prioritization, a brief, problem-focused clinician encounter for a physical exam and any concerns that require a clinician's attention, and an automated text message parent reminder and education service for periodic, age-specific messages to reinforce key health-related information recommended by Bright Futures national guidelines. To assess the efficacy of PARENT, the investigators will conduct a cluster randomized controlled trial (RCT). The study will be conducted in partnership with 10 clinics. In preparation for the trial, investigators will use a Community Engagement & Intervention Implementation process that has been successful in previous studies to guide the intervention adaptation process, Parent Coach training, practice workflow, and intervention implementation in the practices. For the study trial, the investigators will conduct a cluster RCT of PARENT to determine its effects on quality, utilization, and clinician efficiency, and its cost/cost-offset. The project's community partners include two federally-qualified health centers (FQHC). FQHC #1 has 4 clinics participating in the study and FQHC #2 has 6 clinics participating in the study. The total number of clinics participating in the study is 10 clinics randomized at the clinic level to intervention or control condition. The intervention clinics will implement PARENT for all well-visits through age 2 years at their clinical site, and the control clinics will continue usual care (clinician directed well-visit). 1,000 families will be enrolled at infant age ≤12 months and remain in the study for a period of 12 months. Parents will complete a survey at baseline and at 6 and 12-months post enrollment.

Interventions

OTHERParent Coach

The Parent Coach intervention uses a health educator who provides anticipatory guidance, psychosocial screening/ referral, and developmental/behavioral surveillance, screening, and guidance at each well-visit. The Parent Coach uses a parent-focused, pre-visit questionnaire to customize the visit to the parents' needs. Every well-visit includes a brief, problem-focused encounter with a clinician for a physical exam and any concerns that require a clinician's attention. Finally, an automated text message service provides for periodic, age-specific messages to reinforce key health messages from Parent Coach-led well-visits.

Sponsors

Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD)
CollaboratorNIH
Seattle Children's Hospital
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to 65 Years
Healthy volunteers
No

Inclusion criteria

* Parent/legal guardian-Child dyad attending well child check-up visits for a 2-week to 12- month WCC visit. * Parent is English or Spanish proficient * For multiple gestations, one infant will be randomly selected as the index child. Infants with special health care needs will not be excluded from the study, since these children generally need the same recommended preventive care services.

Exclusion criteria

* More than one child attending Well-Child Care * Legal guardian of child is under 18 years of age * Parents who are employed by one of the federally-qualified health centers (FQHCs) * Parents/legal guardian not planning to continue receiving well child care services at this clinic for their child in the next 12 months

Design outcomes

Primary

MeasureTime frameDescription
Receipt of Preventive Care Services: Anticipatory Guidance Topics Received by Parent Report at Well Visits12 months post enrollmentUsing anticipatory guidance items adapted from the Promoting Healthy Development Survey, the investigators will assess whether parents receive the recommended anticipatory guidance topics. scale, 0-100, higher is better
Healthcare Utilization: Emergency Department Utilization12 months post enrollmentany emergency department care visit for the index child in past 12 months (parent report)

Secondary

MeasureTime frameDescription
Receipt of Preventive Care Services: Psychosocial Screening Received by Parent Report at Well Visits12 months post enrollmentUsing items adapted from the Promoting Healthy Development Survey, the investigators will assess whether parents received psychosocial assessment on all 7 items
Receipt of Preventive Care Services: Developmental Concerns Addressed and Screening Received by Parent Report at Well Visits.12 months post enrollmentUsing items adapted from the Promoting Healthy Development Survey, the investigators will assess whether parents receive the recommended developmental screening and were asked if they had their developmental concerns addressed.
Healthcare Utilization: Hospitalizations12 months post enrollmentany hospitalizations for index child in past 12 months by parent report
Experiences of Care: Helpfulness of Care Assessment by Parent Report12 months post enrollmentparent reported helpfulness of care, using items adapted from Promoting Healthy Development Survey scale is 0-100, higher is better
Experiences of Care: Family Centeredness of Care- Whether it Was Received by Parent Report12 months post enrollmentreceipt of family centeredness of care using items adapted from National Survey of Children's Health scale 0-100, higher is better
Healthcare Utilization: Well Child Care Visits Up to Date12 months post enrollmentup to date on well child care by clinic electronic medical record review at 12 months post enrollment
Clinician Time With Parent During the Well-Child Care (WCC) Visit, From Observations of Well Child Care VisitData not collected due to COVID Pandemic restrictions on in clinic observations.time spent in parent-provider visit during the well child care visit. these data were not collected for trial participants at baseline. At follow-up, we did not collect data due to pandemic restrictions in doing observations.

Countries

United States

Participant flow

Recruitment details

Participants were recruited from two multi-site federally qualified health centers (FQHCs) in California and Washington State, with 6 and 4 participating practices each. The first participant was enrolled March 5, 2019 and the last participant was enrolled July 1, 2021. \*\*PLEASE NOTE that there were not multiple phases to the trial. this study was a cluster RCT that did not have multiple phases to the trial.

Pre-assignment details

Of 937 enrolled participants, 914 remained enrolled and were eligible to complete 12-month follow-up. Participants are unique parent/child dyads. The parents were enrolled and each parent had an index child that they provided data on. This was the child for who they were coming to the clinic for a well child visit, and the child had to be 12 months of age or younger.

Participants by arm

ArmCount
Intervention
Parents will meet with a Parent Coach during child's routine well visits, and have access to the parent coach between visits for additional follow up and concerns, and have access to a preventive care text messaging services (Healthy Txt). Parent Coach: The Parent Coach intervention uses a health educator who provides anticipatory guidance, psychosocial screening/ referral, and developmental/behavioral surveillance, screening, and guidance at each well-visit. The Parent Coach uses a parent-focused, pre-visit questionnaire to customize the visit to the parents' needs. Every well-visit includes a brief, problem-focused encounter with a clinician for a physical exam and any concerns that require a clinician's attention. Finally, an automated text message service provides for periodic, age-specific messages to reinforce key health messages from Parent Coach-led well-visits.
438
Control
usual care well child care
476
Total914

Withdrawals & dropouts

PeriodReasonFG000FG001
Overall StudyBecame ineligible52
Overall StudyLost to Follow-up6069
Overall StudyWithdrawal by Subject97

Baseline characteristics

CharacteristicTotalControlIntervention
Age, Continuous4.4 months
STANDARD_DEVIATION 4
4.7 months
STANDARD_DEVIATION 4
4.0 months
STANDARD_DEVIATION 4
Child chronic medical problems
Chronic medical problems
16 Participants6 Participants10 Participants
Child chronic medical problems
No chronic medical problems
896 Participants470 Participants426 Participants
Child health insurance
Medicaid (Medi-Cal/Apple Health)
855 Participants450 Participants405 Participants
Child health insurance
Military
1 Participants0 Participants1 Participants
Child health insurance
More than one
7 Participants3 Participants4 Participants
Child health insurance
Private Insurance Plan
14 Participants7 Participants7 Participants
Child health insurance
Uninsured
32 Participants15 Participants17 Participants
Child health insurance
Unknown
3 Participants1 Participants2 Participants
Child's current overall health
Excellent
618 Participants325 Participants293 Participants
Child's current overall health
Fair/poor
9 Participants1 Participants8 Participants
Child's current overall health
Good
87 Participants44 Participants43 Participants
Child's current overall health
Very good
194 Participants105 Participants89 Participants
Highest level of education completed
2-Year college or some college
279 Participants152 Participants127 Participants
Highest level of education completed
4-Year college degree or greater
77 Participants38 Participants39 Participants
Highest level of education completed
High school graduate or GED
325 Participants166 Participants159 Participants
Highest level of education completed
Less than high school
231 Participants120 Participants111 Participants
Household Annual Income
< $29,999 per year
482 Participants236 Participants246 Participants
Household Annual Income
$30,000 to $49,999 per year
194 Participants111 Participants83 Participants
Household Annual Income
$50,000 to $69,999 per year
54 Participants29 Participants25 Participants
Household Annual Income
$70,000 or more
38 Participants22 Participants16 Participants
Number of adults in the home
1 adult
44 Participants23 Participants21 Participants
Number of adults in the home
2 adults
489 Participants257 Participants232 Participants
Number of adults in the home
3 adults
149 Participants82 Participants67 Participants
Number of adults in the home
4 or more adults
231 Participants114 Participants117 Participants
Number of children that parent has
1 child
313 Participants169 Participants144 Participants
Number of children that parent has
2 children
256 Participants126 Participants130 Participants
Number of children that parent has
3 children
187 Participants105 Participants82 Participants
Number of children that parent has
4 or more children
157 Participants76 Participants81 Participants
Primary language spoken at home
English
455 Participants243 Participants212 Participants
Primary language spoken at home
Other
62 Participants34 Participants28 Participants
Primary language spoken at home
Spanish
396 Participants199 Participants197 Participants
PROMIS (Patient-Reported Outcomes Measurement Information System) 2-item Global Mental Health54.3 T-Score
STANDARD_DEVIATION 8.3
53.9 T-Score
STANDARD_DEVIATION 8.2
54.7 T-Score
STANDARD_DEVIATION 8.5
PROMIS (Patient-Reported Outcomes Measurement Information System) 2-item Global Physical Health50.9 T-Score
STANDARD_DEVIATION 8.2
50.6 T-Score
STANDARD_DEVIATION 7.9
51.1 T-Score
STANDARD_DEVIATION 8.4
PROMIS (Patient-Reported Outcomes Measurement Information System) 4-item Emotional Support Score57.4 T-Score
STANDARD_DEVIATION 7.3
57.2 T-Score
STANDARD_DEVIATION 7.6
57.6 T-Score
STANDARD_DEVIATION 7
Race/Ethnicity, Customized
Latino
664 participants343 participants321 participants
Race/Ethnicity, Customized
Non-Latino Asian
27 participants13 participants14 participants
Race/Ethnicity, Customized
Non-Latino Black
46 participants22 participants24 participants
Race/Ethnicity, Customized
Non-Latino Multi-Racial
31 participants15 participants16 participants
Race/Ethnicity, Customized
Non-Latino Other
35 participants25 participants10 participants
Race/Ethnicity, Customized
Non-Latino White
108 participants56 participants52 participants
Respondent country of birth
Country other than U.S.
445 Participants227 Participants218 Participants
Respondent country of birth
United States
467 Participants249 Participants218 Participants
Respondent marital status
Divorced
14 Participants8 Participants6 Participants
Respondent marital status
Living with a partner
354 Participants189 Participants165 Participants
Respondent marital status
Married
345 Participants181 Participants164 Participants
Respondent marital status
Separated
25 Participants12 Participants13 Participants
Respondent marital status
Single (never married & currently not living with a partner)
175 Participants86 Participants89 Participants
Sex/Gender, Customized
Father
42 Participants22 Participants20 Participants
Sex/Gender, Customized
Grandmother
1 Participants0 Participants1 Participants
Sex/Gender, Customized
Mother
868 Participants454 Participants414 Participants
Trouble paying for any household expenses
No trouble paying for any household expenses in past 12 months
380 Participants186 Participants194 Participants
Trouble paying for any household expenses
Trouble paying for any household expenses in past 12 months
527 Participants289 Participants238 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 4521 / 485
other
Total, other adverse events
0 / 4520 / 485
serious
Total, serious adverse events
0 / 4521 / 485

Outcome results

Primary

Healthcare Utilization: Emergency Department Utilization

any emergency department care visit for the index child in past 12 months (parent report)

Time frame: 12 months post enrollment

Population: all participants completing 12 month survey

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
InterventionHealthcare Utilization: Emergency Department Utilization140 Participants
ControlHealthcare Utilization: Emergency Department Utilization147 Participants
Primary

Receipt of Preventive Care Services: Anticipatory Guidance Topics Received by Parent Report at Well Visits

Using anticipatory guidance items adapted from the Promoting Healthy Development Survey, the investigators will assess whether parents receive the recommended anticipatory guidance topics. scale, 0-100, higher is better

Time frame: 12 months post enrollment

ArmMeasureValue (MEAN)Dispersion
InterventionReceipt of Preventive Care Services: Anticipatory Guidance Topics Received by Parent Report at Well Visits73.9 score on a scaleStandard Deviation 23.4
ControlReceipt of Preventive Care Services: Anticipatory Guidance Topics Received by Parent Report at Well Visits63.3 score on a scaleStandard Deviation 27.8
Secondary

Clinician Time With Parent During the Well-Child Care (WCC) Visit, From Observations of Well Child Care Visit

time spent in parent-provider visit during the well child care visit. these data were not collected for trial participants at baseline. At follow-up, we did not collect data due to pandemic restrictions in doing observations.

Time frame: Data not collected due to COVID Pandemic restrictions on in clinic observations.

Population: Data were not collected due to COVID 19 pandemic restrictions on in clinic observations

Secondary

Experiences of Care: Family Centeredness of Care- Whether it Was Received by Parent Report

receipt of family centeredness of care using items adapted from National Survey of Children's Health scale 0-100, higher is better

Time frame: 12 months post enrollment

Population: all participants completing 12 month survey

ArmMeasureValue (MEAN)Dispersion
InterventionExperiences of Care: Family Centeredness of Care- Whether it Was Received by Parent Report89.0 score on a scaleStandard Deviation 22.5
ControlExperiences of Care: Family Centeredness of Care- Whether it Was Received by Parent Report85.5 score on a scaleStandard Deviation 27.1
Secondary

Experiences of Care: Helpfulness of Care Assessment by Parent Report

parent reported helpfulness of care, using items adapted from Promoting Healthy Development Survey scale is 0-100, higher is better

Time frame: 12 months post enrollment

Population: all participants completing 12 month survey

ArmMeasureValue (MEAN)Dispersion
InterventionExperiences of Care: Helpfulness of Care Assessment by Parent Report77.8 score on a scaleStandard Deviation 25.2
ControlExperiences of Care: Helpfulness of Care Assessment by Parent Report69.8 score on a scaleStandard Deviation 30.7
Secondary

Healthcare Utilization: Hospitalizations

any hospitalizations for index child in past 12 months by parent report

Time frame: 12 months post enrollment

Population: all participants completing 12 month survey

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
InterventionHealthcare Utilization: Hospitalizations12 Participants
ControlHealthcare Utilization: Hospitalizations9 Participants
Secondary

Healthcare Utilization: Well Child Care Visits Up to Date

up to date on well child care by clinic electronic medical record review at 12 months post enrollment

Time frame: 12 months post enrollment

Population: all enrolled participants who remained eligible, and consented to chart review by the 12-month post intervention assessment

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
InterventionHealthcare Utilization: Well Child Care Visits Up to Date309 Participants
ControlHealthcare Utilization: Well Child Care Visits Up to Date295 Participants
Secondary

Receipt of Preventive Care Services: Developmental Concerns Addressed and Screening Received by Parent Report at Well Visits.

Using items adapted from the Promoting Healthy Development Survey, the investigators will assess whether parents receive the recommended developmental screening and were asked if they had their developmental concerns addressed.

Time frame: 12 months post enrollment

Population: Number analyzed differs from overall because of missing data (participant did not respond to item in question)

ArmMeasureGroupValue (COUNT_OF_PARTICIPANTS)
InterventionReceipt of Preventive Care Services: Developmental Concerns Addressed and Screening Received by Parent Report at Well Visits.Behavioral Concerns Elicited & Addressed305 Participants
InterventionReceipt of Preventive Care Services: Developmental Concerns Addressed and Screening Received by Parent Report at Well Visits.Developmental Screening310 Participants
ControlReceipt of Preventive Care Services: Developmental Concerns Addressed and Screening Received by Parent Report at Well Visits.Behavioral Concerns Elicited & Addressed292 Participants
ControlReceipt of Preventive Care Services: Developmental Concerns Addressed and Screening Received by Parent Report at Well Visits.Developmental Screening332 Participants
Secondary

Receipt of Preventive Care Services: Psychosocial Screening Received by Parent Report at Well Visits

Using items adapted from the Promoting Healthy Development Survey, the investigators will assess whether parents received psychosocial assessment on all 7 items

Time frame: 12 months post enrollment

Population: all participants completing 12 month survey

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
InterventionReceipt of Preventive Care Services: Psychosocial Screening Received by Parent Report at Well Visits253 Participants
ControlReceipt of Preventive Care Services: Psychosocial Screening Received by Parent Report at Well Visits203 Participants

Source: ClinicalTrials.gov · Data processed: Feb 14, 2026