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Lay Health Worker Led Symptom Assessment Intervention

Joint Oncology Collaboration for Proactive Symptom Assessments by a Lay Health Worker

Status
Completed
Phases
Unknown
Study type
Observational
Source
ClinicalTrials.gov
Registry ID
NCT03737058
Enrollment
288
Registered
2018-11-09
Start date
2015-11-01
Completion date
2021-12-30
Last updated
2025-02-27

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Cancer

Brief summary

Rising costs and poor patient experiences from under-treated symptoms have led to the demand for approaches that improve patients' experiences and lower expenditures. This observational project assigned a lay health worker to conduct proactive symptom assessments intended to achieve these goals among patients with advanced cancer.

Detailed description

All newly diagnosed Medicare Advantage enrollees with Stage 3 or 4 solid tumors or hematologic malignancies who planned to receive all oncology care at the Oncology Institute of Hope and Innovation from 11/1/2015 through 9/30/2016 were enrolled in the program. The program consisted of a 12-month telephonic program in which a lay health worker (LHW) supervised on-site by a registered nurse practitioner (RNP), assessed patient symptoms after diagnosis using the validated Edmonton Symptom Assessment Scale (ESAS) with the frequency of symptom assessment varying based on patient risk. We evaluated feasibility, defined as monthly LHW documentation of symptom assessments, and change in patient-reported satisfaction and overall and emotional and mental health with validated assessments at enrollment and 5-months post-enrollment among patients in the intervention. We compared healthcare use and costs to a historical cohort of similar Medicare Advantage enrollees diagnosed between 11/1/2014-10/31/2015 (control). We assessed differences in demographic and clinical factors between the two groups using chi-square and t-tests and used generalized linear models to evaluate differences in healthcare use and costs.

Interventions

The intervention is a 12-month telephonic program in which a lay health worker (LHW), supervised on-site by a registered nurse practitioner (RNP), assessed patient symptoms after diagnosis using the validated Edmonton Symptom Assessment Scale (ESAS) (cite) with the frequency of symptom assessment varying based on patient risk.

Sponsors

Stanford University
Lead SponsorOTHER

Study design

Observational model
COHORT
Time perspective
RETROSPECTIVE

Eligibility

Sex/Gender
ALL
Healthy volunteers
No

Inclusion criteria

1. Clinical diagnosis of stage 3 and 4 cancer 2. Clinical diagnosis of hematologic malignancy 3. Must receive care at the Oncology Institute of Hope and Innovation 4. Must be an enrollee of CareMore Medicare Advantage

Exclusion criteria

None

Design outcomes

Primary

MeasureTime frameDescription
Edmonton Symptom Assessment Scale Score (ESAS)12 months after patient enrollmentESAS measures participant responses to 10 common symptoms (pain, fatigue, nausea, depression, anxiety, drowsiness, shortness of breath, appetite, sleep problems, and feeling of well-being). Participants rate the intensity of 10 symptoms, each on a 11-point scale (0 to 10); sub-scores are then summed and averaged to create a total symptom score (range: 0 to 10, with 10 corresponding to worst symptom severity).

Secondary

MeasureTime frameDescription
Incidence of Emergency Department Visits12 months after patient enrollmentEmergency Department use for each patient abstracted from medical claims data review for each patient at 12 months after enrollment.
Hospitalization Visits (Claims Review)12 months after patient enrollmentHospitalization Use for each patient will be abstracted by medical claims data review for each patient at 12 months after enrollment.
Intensive Care Unit Visits (Claims Review)12 months after patient enrollmentIntensive Care Unit Visits for each patient will be abstracted by medical claims data review for each patient at 12 months after enrollment.
Total Health Care Costs (Claims Review)12 months after patient enrollmentTotal Health Care Costs for each patient will be abstracted by medical claims data review for each patient at 12 months after enrollment.
Change in Patient Satisfaction With Care Using the Consumer Assessment of Health Care Providers and Systems -General SurveyChange in Patient Satisfaction with Care from baseline to 5 months.Each patient will receive a satisfaction with care survey (The Consumer Assessment of Health Care Providers and Systems - General (CAHPS)) at baseline and 5 months. We will measure the change in satisfaction from calculated as the value at 5 months minus the baseline value. Scores for satisfaction were assessed using the Consumer Assessment of Healthcare Providers and Systems-General survey question #18 which measured rating of health provider, on which scores range from 0 to 10, with higher ratings correspond to higher patient satisfaction. Scores for each group are averaged at baseline and at 12 months.

Participant flow

Recruitment details

The study was implemented with CareMore Health and the Oncology Institute of Hope and Innovation, which has 26 locations across southern California. Enrollment was conducted between November 1, 2015 and September 30, 2016. Each patient participated for 12 months or until death, whichever occurred first.

Pre-assignment details

Patients were excluded from the intervention and control groups if they did not require medical oncology services.

Participants by arm

ArmCount
Control Group
All participants in the control group received usual cancer care provided by Oncology Institute for Hope and Innovation clinics.
102
Intervention Group
The intervention consisted of a 12-month telephonic program in which a lay health-worker (LHW), supervised by a physician assistant, assessed patient symptoms after diagnosis using the Edmonton Symptom Assessment Scale (ESAS) Participants were then sorted into two categories: High-risk or low-risk. For high-risk patients, the LHW conducted weekly telephone screenings until the patient's risk changed or death. For low-risk patients, the intervention was conducted by the LHW on a monthly basis.
186
Total288

Baseline characteristics

CharacteristicControl GroupIntervention GroupTotal
Age, Categorical
<=18 years
0 Participants0 Participants0 Participants
Age, Categorical
>=65 years
102 Participants186 Participants288 Participants
Age, Categorical
Between 18 and 65 years
0 Participants0 Participants0 Participants
Age, Continuous79 years
STANDARD_DEVIATION 7.5
79 years
STANDARD_DEVIATION 8
79 years
STANDARD_DEVIATION 7.6
Cancer Diagnosis
Breast
18 Participants23 Participants41 Participants
Cancer Diagnosis
Genitourinary
15 Participants33 Participants48 Participants
Cancer Diagnosis
GI
29 Participants50 Participants79 Participants
Cancer Diagnosis
Malignant hematologic conditions
14 Participants18 Participants32 Participants
Cancer Diagnosis
Other (i.e. skin, brain, bone, soft tissues, head/neck)
13 Participants33 Participants46 Participants
Cancer Diagnosis
Thoracic
13 Participants29 Participants42 Participants
Cancer Stage
3
47 Participants71 Participants118 Participants
Cancer Stage
4
55 Participants115 Participants170 Participants
Race/Ethnicity, Customized
Race/Ethnicity, No. (%)
Asian Pacific Islander
4 Participants5 Participants9 Participants
Race/Ethnicity, Customized
Race/Ethnicity, No. (%)
Hispanic
42 Participants83 Participants125 Participants
Race/Ethnicity, Customized
Race/Ethnicity, No. (%)
Native Hawaiian/Alaskan Native/American Indian
3 Participants4 Participants7 Participants
Race/Ethnicity, Customized
Race/Ethnicity, No. (%)
Non-Hispanic Black
4 Participants6 Participants10 Participants
Race/Ethnicity, Customized
Race/Ethnicity, No. (%)
Non-Hispanic White
49 Participants88 Participants137 Participants
Sex: Female, Male
Female
57 Participants101 Participants158 Participants
Sex: Female, Male
Male
45 Participants85 Participants130 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
29 / 10273 / 186
other
Total, other adverse events
0 / 1020 / 186
serious
Total, serious adverse events
0 / 1020 / 186

Outcome results

Primary

Edmonton Symptom Assessment Scale Score (ESAS)

ESAS measures participant responses to 10 common symptoms (pain, fatigue, nausea, depression, anxiety, drowsiness, shortness of breath, appetite, sleep problems, and feeling of well-being). Participants rate the intensity of 10 symptoms, each on a 11-point scale (0 to 10); sub-scores are then summed and averaged to create a total symptom score (range: 0 to 10, with 10 corresponding to worst symptom severity).

Time frame: 12 months after patient enrollment

Population: Only participants in the intervention group were invited to complete the ESAS.

ArmMeasureGroupValue (MEAN)
Intervention GroupEdmonton Symptom Assessment Scale Score (ESAS)Symptom score after 12 months7.2 score on a scale
Intervention GroupEdmonton Symptom Assessment Scale Score (ESAS)Symptom score at enrollment9.6 score on a scale
Secondary

Change in Patient Satisfaction With Care Using the Consumer Assessment of Health Care Providers and Systems -General Survey

Each patient will receive a satisfaction with care survey (The Consumer Assessment of Health Care Providers and Systems - General (CAHPS)) at baseline and 5 months. We will measure the change in satisfaction from calculated as the value at 5 months minus the baseline value. Scores for satisfaction were assessed using the Consumer Assessment of Healthcare Providers and Systems-General survey question #18 which measured rating of health provider, on which scores range from 0 to 10, with higher ratings correspond to higher patient satisfaction. Scores for each group are averaged at baseline and at 12 months.

Time frame: Change in Patient Satisfaction with Care from baseline to 5 months.

ArmMeasureGroupValue (MEAN)Dispersion
Control GroupChange in Patient Satisfaction With Care Using the Consumer Assessment of Health Care Providers and Systems -General SurveyBaseline (diagnosis)8.34 score on a scaleStandard Deviation 1.83
Control GroupChange in Patient Satisfaction With Care Using the Consumer Assessment of Health Care Providers and Systems -General Survey5-month follow-up8.10 score on a scaleStandard Deviation 1.96
Control GroupChange in Patient Satisfaction With Care Using the Consumer Assessment of Health Care Providers and Systems -General SurveyChange at 5-months-0.23 score on a scaleStandard Deviation 1.88
Intervention GroupChange in Patient Satisfaction With Care Using the Consumer Assessment of Health Care Providers and Systems -General SurveyBaseline (diagnosis)8.10 score on a scaleStandard Deviation 1.8
Intervention GroupChange in Patient Satisfaction With Care Using the Consumer Assessment of Health Care Providers and Systems -General Survey5-month follow-up9.25 score on a scaleStandard Deviation 1.03
Intervention GroupChange in Patient Satisfaction With Care Using the Consumer Assessment of Health Care Providers and Systems -General SurveyChange at 5-months1.15 score on a scaleStandard Deviation 1.79
Secondary

Hospitalization Visits (Claims Review)

Hospitalization Use for each patient will be abstracted by medical claims data review for each patient at 12 months after enrollment.

Time frame: 12 months after patient enrollment

ArmMeasureGroupValue (MEAN)Dispersion
Control GroupHospitalization Visits (Claims Review)No. of Admissions1.02 number of visitsStandard Deviation 1.44
Control GroupHospitalization Visits (Claims Review)No. of readmissions0.10 number of visitsStandard Deviation 0.41
Intervention GroupHospitalization Visits (Claims Review)No. of Admissions0.72 number of visitsStandard Deviation 0.96
Intervention GroupHospitalization Visits (Claims Review)No. of readmissions0.18 number of visitsStandard Deviation 0.47
Secondary

Incidence of Emergency Department Visits

Emergency Department use for each patient abstracted from medical claims data review for each patient at 12 months after enrollment.

Time frame: 12 months after patient enrollment

ArmMeasureValue (NUMBER)
Control GroupIncidence of Emergency Department Visits0.92 visits per 1000 members/yr.
Intervention GroupIncidence of Emergency Department Visits0.61 visits per 1000 members/yr.
Secondary

Intensive Care Unit Visits (Claims Review)

Intensive Care Unit Visits for each patient will be abstracted by medical claims data review for each patient at 12 months after enrollment.

Time frame: 12 months after patient enrollment

ArmMeasureValue (MEAN)Dispersion
Control GroupIntensive Care Unit Visits (Claims Review)0.66 number of visitsStandard Deviation 1.23
Intervention GroupIntensive Care Unit Visits (Claims Review)0.60 number of visitsStandard Deviation 1
Secondary

Total Health Care Costs (Claims Review)

Total Health Care Costs for each patient will be abstracted by medical claims data review for each patient at 12 months after enrollment.

Time frame: 12 months after patient enrollment

ArmMeasureValue (MEDIAN)
Control GroupTotal Health Care Costs (Claims Review)31,946 $USD
Intervention GroupTotal Health Care Costs (Claims Review)21,266 $USD

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026