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Ideas, Concerns, Expectations. Implementing Patient-centered Communication

ICE - Ideas, Concerns, Expectations. Implementing Patient-centered Communication to Prevent Unnecessary Medicine

Status
UNKNOWN
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03711071
Acronym
ICE
Enrollment
48
Registered
2018-10-18
Start date
2017-10-01
Completion date
2019-12-31
Last updated
2019-09-26

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Back Pain, Communication

Keywords

patient-centered-communication, Primary Care, over investigation, communication, consultation, shared-decision making, medical education, low back pain

Brief summary

Exploring patients' ideas, concerns and expectation (ICE) is a communication tool to promote patient centredness and shared decision making during a consultation. This study evaluates whether offering ICE training to doctors can decrease overdiagnosis in the management of acute backache.

Detailed description

The study is a cluster randomized trial recruiting general practitioner from practices in Northern Bavaria/Germany forming a research network within the recently implemented framework of PRO PRICARE (Preventing Overdiagnosis in Primary Care). At baseline, the intervention group (24 out of 48 doctors) will take part in a one-day training session covering theoretical background and clinical implementation of ICE communication in association with frequent consultation contents. Primary outcome measure are referrals to physiotherapists and medical specialists such as orthopaedic surgeons, neurologists and radiologists, obtained from routinely collected practice data. Secondary outcomes are patients' and doctors' satisfaction measured via structured questionnaires and semi-structured interviews. Blinding is attempted by hiding the trial purpose and treatment allocation from the participating doctors.

Interventions

OTHERWorkshop ICE training

The workshop includes training in communication skills in relation to evidence based medicine.

Sponsors

German Federal Ministry of Education and Research
CollaboratorOTHER_GOV
University of Erlangen-Nürnberg
CollaboratorOTHER
University of Erlangen-Nürnberg Medical School
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
OTHER
Masking
TRIPLE (Subject, Caregiver, Outcomes Assessor)

Masking description

All participating doctors will be blinded towards the explicit purpose and design of the study. ICE communication training will be offered to all participants: to the doctors in the intervention group as a true intervention at the beginning of the trial, and to the doctors in the control group as a pretend intervention at the end of the trial.

Intervention model description

Cluster randomised parallel design: Randomization to ICE communication training will take place at the practice level with units of randomizations being single handed or group practices.

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* aged 18 * first time seeing doctor because of the defined high frequent consultation issue referring on recommendation of the National Guideline

Exclusion criteria

* not first time seeing the doctor during the recommended time of the National Guideline

Design outcomes

Primary

MeasureTime frameDescription
number of medical referralsdata collection up to 12 weeks post intervention aims to capture 40 consultations for acute backpainreferrals of patients to physiotherapists and medical specialists such as radiologists, neurologists, orthopedic surgeons

Countries

Germany

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 20, 2026