Testing the Efficacy of a Post-discharge Call Program on the Rate of Readmission

Status

Completed

Phases

Study type

Interventional

Source

ClinicalTrials.gov

Registry ID

NCT03683797

Enrollment

3267

Registered

2018-09-25

Start date

2018-08-13

Completion date

2019-03-22

Last updated

2021-07-20

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Care Transitions

Brief summary

NYU Langone Health patients receive a call from a clinical care coordinator after they are discharged from the hospital (within 1-3 days). The current study is testing the efficacy of this program.

Interventions

OTHERPost-discharge call

Patients will receive a call 1-3 days after they were discharged from the hospital to make sure their healthcare needs are being met.

Study design

Allocation

RANDOMIZED

Intervention model

PARALLEL

Primary purpose

HEALTH_SERVICES_RESEARCH

Masking

DOUBLE (Investigator, Outcomes Assessor)

Eligibility

Sex/Gender

ALL

Healthy volunteers

Inclusion criteria

* All patients discharged from NYU Langone Health who are eligible to receive a call from a clinical care coordinator after they were discharged from the hospital.

Exclusion criteria

* N/A

Design outcomes

Primary

Measure	Time frame	Description
Rate of readmission	6 months	Number of patients admitted to a hospital within after being discharged from an earlier hospital stay.

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026