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Communication During Medical Consultations in Singapore -Pilot

Training Oncologists and Empowering Patients in Affective Communication During Medical Consultations in Singapore (TEAMS) - A Pilot Study

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03671382
Acronym
TEAMS-pilot
Enrollment
104
Registered
2018-09-14
Start date
2018-07-31
Completion date
2019-02-01
Last updated
2019-02-08

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Communication Research

Keywords

Cancer

Brief summary

Despite advanced cancer patients and their caregivers frequently experiencing psychological distress and wanting to know about their prognosis, oncologists rarely respond with empathy and provide adequate information regarding patient prognosis. We aim to address the communication gap during consultations by developing an Oncologist E-Learning Communications Skills Training Program guiding physicians on how to recognize and respond to patient/caregiver distress and to disclose prognosis; and a Patient Prompt Sheet to encourage discussions of psychological distress and prognosis. We will assess the feasibility of delivering this two-component intervention program within a cancer center in Singapore through a 2-arm randomized controlled trial in which 8 oncologists will be randomly assigned to Control Arm (n=4) and Intervention Arm (n=4). Oncologists in the intervention arm will receive the E-Learning Program. Their patients will also receive the Patient Prompt Sheet before their consultation with oncologist. After completion of oncologist intervention we will audio-record and survey 3 patients with Stage IV cancer and their caregivers per oncologist before and after their consultations. If the study is shown to be feasible and acceptable, then its effectiveness will be assessed in a larger trial.

Interventions

BEHAVIORALCommunication Training Program and Patient Prompt Sheet

The intervention being delivered is a two-component intervent. First component is the Oncologist Communication Skills Training Program. This is an e-learning module teaching oncologists to recognize and respond to patient/caregiver distress, provide information including prognosis and discuss goals of care. The second component is a patient prompt sheet which will be administered to three patients of intervention arm oncologists in the waiting area at least 30 minutes before their consultation. The sheet includes structured questions for patients to ask the oncologist about diagnosis and prognosis and will prompt patients to label and express their emotions in a direct manner.

Sponsors

Duke-NUS Graduate Medical School
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
21 Years to No maximum
Healthy volunteers
No

Inclusion criteria

The inclusion criteria for oncologists are 1. All consultants and senior residents/registrars in the Departments of Medical Oncology at National Cancer Centre, Singapore 2. Able to allow audio-recording during consultation The inclusion criteria for patients are 1. Age ≥ 21 years old 2. Patients who are consulting an oncologist who is participating in the study 3. Patients who are Singaporeans or Singapore Permanent Residents 4. Diagnosis of stage IV cancer (with metastasis to visceral organs) 5. Able to allow audio-recording during consultation

Exclusion criteria

The

Design outcomes

Primary

MeasureTime frameDescription
Assess feasibility and acceptability of interventionup to 3 monthsMeasured by proportion of intervention arm oncologists completing their intervention

Secondary

MeasureTime frameDescription
Assess increase in number of empathic statements by oncologistswithin 5 monthsMeasured by coding audio-recorded consultations post-intervention
Assess increase in number of questions related to their prognosis asked by patientswithin 5 monthsMeasured by coding audio-recorded consultations post-intervention

Countries

Singapore

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026