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Improving Quitline Support Study

Improving Quitline Support Study: Optimizing Remotely Delivered Smoking Cessation Services for Low-Income Smokers

Status
Completed
Phases
Phase 4
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03538938
Acronym
IQS
Enrollment
1316
Registered
2018-05-29
Start date
2018-06-07
Completion date
2023-08-15
Last updated
2024-07-12

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Tobacco Use Cessation

Keywords

Smoking, Smoking cessation, Quitline, Nicotine Replacement Therapy, SmokefreeTXT text messages, Financial incentives

Brief summary

This study seeks to evaluate ways to improve outcomes for low-education, uninsured or Medicaid-eligible smokers who do not successfully quit with standard telephone quit line treatment. The study will use an efficient factorial study design to evaluate four evidence-based strategies to improve follow-up care offered by the Wisconsin Tobacco Quit Line (WTQL) to socioeconomically disadvantaged callers who report smoking four months following initial WTQL treatment comprising a single counseling call and 2-week supply of a single nicotine replacement therapy. These strategies include: increasing the intensity of nicotine replacement medication (among those medically cleared to use such medications), increasing the intensity of WTQL counseling, helping callers enroll in an evidence-based smoking cessation texting support program (SmokefreeTXT), and offering moderate financial incentives for engagement in counseling and SmokefreeTXT.

Detailed description

This study seeks to evaluate ways to improve outcomes for low-education, uninsured or Medicaid-eligible smokers who do not successfully quit with standard telephone quit line treatment. The study will use an efficient factorial study design to evaluate four evidence-based strategies to improve follow-up care offered by the Wisconsin Tobacco Quit Line (WTQL) to socioeconomically disadvantaged callers who report smoking four months following initial WTQL treatment comprising a single counseling call and 2-week supply of a single nicotine replacement therapy. The four factors (strategies) to be studied include: (1) Quit line counseling intensity (1 vs 4 proactive calls); (2) Nicotine replacement therapy (NRT) intensity (Patch for 2 weeks vs Patch+Lozenge for 4 weeks); (3) SmokefreeTXT text messages (proactive enrollment vs none); and (4) financial incentives for treatment engagement (vs none). The study design is a fully-crossed 4-factor factorial design. The primary aim is: Assessment of the main and interactive effects of the four treatment factors on biochemically-confirmed 7-day point-prevalence abstinence at the 6-month followup. Secondary aims include testing: (1) self-reported abstinence at 12 weeks post-quit; (2) continuous abstinence between 1 and 6 months; (3) cost-effectiveness; and (4) moderators of treatment engagement and mediators of treatment effectiveness on 6-month abstinence.

Interventions

BEHAVIORAL1-Call Quitline Counseling

The 1-Call Quitline Counseling will be provided by the Wisconsin Tobacco Quit Line (WTQL) and consists of 1 proactive call using a standard, evidence-based protocol lasting approximately 20 minutes; ad hoc calls that are initiated by the participant are also available.

BEHAVIORAL4-Call Quitline Counseling

The 4-Call Quitline Counseling will be provided by the Wisconsin Tobacco Quit Line (WTQL) and consists of 4 proactive calls that use a standard, evidence-based protocol with each call lasting approximately 20 minutes; ad hoc calls that are initiated by the participant are also available.

DRUGNicotine patch

Nicotine Patch treatment will consist of a two week supply of over-the-counter nicotine patches (21 mg for those who smoke 10 or more cigarettes per day (CPD); 14 mg for those who smoke fewer than 10 CPD).

DRUGNicotine Patch and Nicotine Lozenge

The Nicotine Patch treatment will consist of a four week supply of over-the-counter nicotine patches (21 mg for those who smoke 10 or more cigarettes per day (CPD); 14 mg for those who smoke fewer than 10 CPD); the Nicotine Lozenge treatment will consist of a four week supply of over-the-counter nicotine lozenges (2-mg dose for those who do not smoke within 30 minutes of waking; 4-mg dose for those who smoke within 30 minutes of waking).

BEHAVIORALSmokefreeTXT

SmokefreeTXT support is a national program offered at no cost to users (apart from data/minute costs charged by cellular providers about which enrollees are advised at enrollment) and is sponsored by the National Cancer Institute. This program sends up to 5 messages per day for up to 2 weeks prior to the target quit day and 6 weeks following the target quit day (total duration may be longer if participants elect to change the target quit day). The text messages offer tips to help enrollees achieve their goal of quitting smoking and offer real-time interactive tips when participants text in responses indicating cravings, negative moods, or slips. Participants have the option to reset quit dates and have the option to unsubscribe at any time by texting STOP to the program.

BEHAVIORALNo SmokefreeTXT

Proactive information about enrolling in adjunctive SmokefreeTXT text messaging support is not offered.

BEHAVIORALFinancial Incentives for Treatment Engagement

Incentives for treatment engagement are for each counseling session and for staying enrolled in SmokefreeTXT for six weeks. These incentives are designed to bolster motivation to stay engaged in treatment and to offset the costs and effort of treatment engagement (in terms of cell phone minutes).

BEHAVIORALNo Financial Incentives for Treatment Engagement

No Financial Incentives for Treatment Engagement are offered.

Sponsors

George Washington University
CollaboratorOTHER
Consumer Wellness Solutions
CollaboratorINDUSTRY
National Cancer Institute (NCI)
CollaboratorNIH
University of Wisconsin, Madison
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
FACTORIAL
Primary purpose
TREATMENT
Masking
SINGLE (Outcomes Assessor)

Masking description

Research staff who conduct follow-up interviews and verification will be blind to study condition and will not have access to other participant data (e.g., smoking history) prior to the end of data collection.

Intervention model description

Four-factor fully-crossed factorial design

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

1. Uninsured, covered by BadgerCareWisconsin or another Medicaid program, or has no more than a high school education 2. Lives in Wisconsin 3. Age 18 or older 4. English speaking 5. Must provide a unique telephone number not already registered in the Wisconsin Tobacco Quit Line (WTQL) database for this study (to prevent duplicate enrollment and to ensure that only one person per household enrolls) 6. Must have completed standard WTQL treatment including at least one counseling call 2.5-18 months prior to study recruitment 7. Reported smoking at least 6 of the last 7 days at the WTQL follow-up enrollment call (2.5-18 months after completing standard WTQL treatment), with at least 5 cigarettes smoked on 1 or more days 8. Willing to set a new quit day within 2 weeks

Exclusion criteria

1\. Pregnancy, breastfeeding, or planning to become pregnant in the next 6 months at the time of study enrollment

Design outcomes

Primary

MeasureTime frameDescription
7-Day Point-Prevalence Abstinence6-monthsParticipants will be coded as abstinent if they self-report no smoking for the past 7 days at the assessment endpoint (6 month follow-up) and provide a saliva sample for cotinine testing with a value of \<4 ng/ml. Participants will be considered not abstinent if they are lost to follow-up, report any smoking in the past 7 days, return a saliva sample with cotinine greater than or equal to 4 ng/ml, or fail to return a usable saliva sample.

Countries

United States

Participant flow

Recruitment details

A total of 1316 of the target 1408 participants were recruited between June 2018 and January 2023

Participants by arm

ArmCount
1-Call, Patch, SmokefreeTXT, Financial Incentive
Participants received: 1 quitline counseling call, 2 weeks of nicotine patch, SmokefreeTXT information, and financial incentives for treatment engagement
83
1-Call, Patch, SmokefreeTXT, No Financial Incentive
Participants received: 1 quitline counseling call, 2 weeks of nicotine patch, SmokefreeTXT information, and no financial incentives for treatment engagement
84
1-Call, Patch, No SmokefreeTXT, Financial Incentive
Participants received: 1 quitline counseling call, 2 weeks of nicotine patch, no SmokefreeTXT information, and financial incentives for treatment
80
1-Call, Patch, No SmokefreeTXT, No Financial Incentive
Participants received: 1 quitline counseling call, 2 weeks of nicotine patch, no SmokefreeTXT information, and no financial incentives for treatment engagement
85
1-Call, Patch+Loz, SmokefreeTXT, Financial Incentive
Participants received: 1 quitline counseling call, 4 weeks of nicotine patch and nicotine lozenges, SmokefreeTXT information, and financial incentives for treatment engagement
82
1-Call, Patch+Loz, SmokefreeTXT, No Financial Incentive
Participants received: 1 quitline counseling call, 4 weeks of nicotine patch and nicotine lozenges, SmokefreeTXT information, and no financial incentives for treatment engagement
82
1-Call, Patch+Loz, No SmokefreeTXT, Financial Incentive
Participants received: 1 quitline counseling call, 4 weeks of nicotine patch and nicotine lozenges, no SmokefreeTXT information, and financial incentives for treatment engagement
84
1-Call, Patch+Loz, No SmokefreeTXT, No Financial Incentive
Participants received: 1 quitline counseling call, 4 weeks of nicotine patch and nicotine lozenges, no SmokefreeTXT information, and no financial incentives for treatment engagement
82
4-Call, Patch, SmokefreeTXT, Financial Incentive
Participants received: 4 quitline counseling calls, 2 weeks of nicotine patch, SmokefreeTXT information, and financial incentives for treatment engagement
80
4-Call, Patch, SmokefreeTXT, No Financial Incentive
Participants received: 4 quitline counseling calls, 2 weeks of nicotine patch, SmokefreeTXT information, and no financial incentives for treatment engagement
81
4-Call, Patch, No SmokefreeTXT, Financial Incentive
Participants received: 4 quitline counseling calls, 2 weeks of nicotine patch, no SmokefreeTXT information, and financial incentives for treatment engagement
81
4-Call, Patch, No SmokefreeTXT, No Financial Incentive
Participants received: 4 quitline counseling calls, 2 weeks of nicotine patch, no SmokefreeTXT information, and no financial incentives for treatment engagement
80
4-Call, Patch+Loz, SmokefreeTXT, Financial Incentive
Participants received: 4 quitline counseling calls, 4 weeks of nicotine patch and nicotine lozenge, SmokefreeTXT information, and financial incentives for treatment engagement
82
4-Call, Patch+Loz, SmokefreeTXT, No Financial Incentive
Participants received: 4 quitline counseling calls, 4 weeks of nicotine patch and nicotine lozenge, SmokefreeTXT information, and no financial incentives for treatment engagement
85
4-Call, Patch+Loz, No SmokefreeTXT, Financial Incentive
Participants received: 4 quitline counseling calls, 4 weeks of nicotine patch and nicotine lozenge, no SmokefreeTXT information, and financial incentives for treatment engagement
82
4-Call, Patch+Loz, No SmokefreeTXT,No Financial Incentive
Participants received: 4 quitline counseling calls, 4 weeks of nicotine patch and nicotine lozenge, no SmokefreeTXT information, and no financial incentives for treatment engagement
83
Total1,316

Withdrawals & dropouts

PeriodReasonFG000FG001FG002FG003FG004FG005FG006FG007FG008FG009FG010FG011FG012FG013FG014FG015
Overall StudyDeath0020010111001101
Overall StudyIncarcerated0000000000010000
Overall StudyWithdrawal by Subject4653003151213024

Baseline characteristics

Characteristic1-Call, Patch, SmokefreeTXT, Financial IncentiveTotal4-Call, Patch+Loz, No SmokefreeTXT,No Financial Incentive4-Call, Patch+Loz, No SmokefreeTXT, Financial Incentive4-Call, Patch+Loz, SmokefreeTXT, No Financial Incentive4-Call, Patch+Loz, SmokefreeTXT, Financial Incentive4-Call, Patch, No SmokefreeTXT, No Financial Incentive4-Call, Patch, No SmokefreeTXT, Financial Incentive4-Call, Patch, SmokefreeTXT, No Financial Incentive4-Call, Patch, SmokefreeTXT, Financial Incentive1-Call, Patch+Loz, No SmokefreeTXT, No Financial Incentive1-Call, Patch+Loz, No SmokefreeTXT, Financial Incentive1-Call, Patch+Loz, SmokefreeTXT, No Financial Incentive1-Call, Patch+Loz, SmokefreeTXT, Financial Incentive1-Call, Patch, No SmokefreeTXT, No Financial Incentive1-Call, Patch, No SmokefreeTXT, Financial Incentive1-Call, Patch, SmokefreeTXT, No Financial Incentive
Age, Continuous51.24 years
STANDARD_DEVIATION 12.36
53.13 years
STANDARD_DEVIATION 11.91
53.81 years
STANDARD_DEVIATION 12.23
53.40 years
STANDARD_DEVIATION 11.75
54.41 years
STANDARD_DEVIATION 12.27
52.80 years
STANDARD_DEVIATION 12.25
54.25 years
STANDARD_DEVIATION 12.26
53.49 years
STANDARD_DEVIATION 12.06
51.78 years
STANDARD_DEVIATION 12.58
52.11 years
STANDARD_DEVIATION 13.03
54.12 years
STANDARD_DEVIATION 11.84
53.73 years
STANDARD_DEVIATION 11.08
51.15 years
STANDARD_DEVIATION 11.79
53.43 years
STANDARD_DEVIATION 12.45
52.55 years
STANDARD_DEVIATION 11.36
55.04 years
STANDARD_DEVIATION 10.34
52.82 years
STANDARD_DEVIATION 11
Ethnicity (NIH/OMB)
Hispanic or Latino
3 Participants49 Participants3 Participants3 Participants6 Participants3 Participants0 Participants5 Participants4 Participants2 Participants4 Participants4 Participants2 Participants1 Participants1 Participants5 Participants3 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
80 Participants1259 Participants80 Participants78 Participants79 Participants79 Participants80 Participants75 Participants73 Participants78 Participants77 Participants80 Participants79 Participants81 Participants84 Participants75 Participants81 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
0 Participants8 Participants0 Participants1 Participants0 Participants0 Participants0 Participants1 Participants4 Participants0 Participants1 Participants0 Participants1 Participants0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
American Indian or Alaska Native
0 Participants14 Participants1 Participants0 Participants2 Participants0 Participants0 Participants0 Participants0 Participants1 Participants1 Participants0 Participants1 Participants1 Participants3 Participants2 Participants2 Participants
Race (NIH/OMB)
Asian
0 Participants3 Participants0 Participants1 Participants1 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants1 Participants
Race (NIH/OMB)
Black or African American
22 Participants349 Participants20 Participants24 Participants22 Participants22 Participants25 Participants22 Participants22 Participants22 Participants21 Participants25 Participants18 Participants22 Participants23 Participants19 Participants20 Participants
Race (NIH/OMB)
More than one race
0 Participants6 Participants0 Participants1 Participants0 Participants0 Participants1 Participants0 Participants1 Participants0 Participants0 Participants1 Participants1 Participants0 Participants0 Participants1 Participants0 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
1 Participants2 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants0 Participants1 Participants
Race (NIH/OMB)
Unknown or Not Reported
6 Participants76 Participants5 Participants3 Participants6 Participants5 Participants2 Participants5 Participants4 Participants3 Participants6 Participants6 Participants7 Participants5 Participants3 Participants6 Participants4 Participants
Race (NIH/OMB)
White
54 Participants866 Participants57 Participants53 Participants54 Participants55 Participants52 Participants54 Participants54 Participants54 Participants54 Participants52 Participants55 Participants54 Participants56 Participants52 Participants56 Participants
Region of Enrollment
United States
83 participants1316 participants83 participants82 participants85 participants82 participants80 participants81 participants81 participants80 participants82 participants84 participants82 participants82 participants85 participants80 participants84 participants
Sex: Female, Male
Female
46 Participants761 Participants47 Participants48 Participants49 Participants49 Participants45 Participants46 Participants45 Participants49 Participants48 Participants48 Participants48 Participants48 Participants47 Participants47 Participants51 Participants
Sex: Female, Male
Male
37 Participants553 Participants36 Participants33 Participants36 Participants33 Participants35 Participants35 Participants36 Participants31 Participants34 Participants36 Participants33 Participants34 Participants38 Participants33 Participants33 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
EG002
affected / at risk
EG003
affected / at risk
EG004
affected / at risk
EG005
affected / at risk
EG006
affected / at risk
EG007
affected / at risk
EG008
affected / at risk
EG009
affected / at risk
EG010
affected / at risk
EG011
affected / at risk
EG012
affected / at risk
EG013
affected / at risk
EG014
affected / at risk
EG015
affected / at risk
deaths
Total, all-cause mortality
0 / 830 / 842 / 800 / 850 / 821 / 820 / 841 / 821 / 801 / 810 / 810 / 801 / 821 / 850 / 821 / 83
other
Total, other adverse events
0 / 830 / 840 / 800 / 850 / 820 / 820 / 840 / 820 / 800 / 810 / 810 / 800 / 820 / 850 / 820 / 83
serious
Total, serious adverse events
7 / 835 / 8411 / 8012 / 8511 / 824 / 8210 / 845 / 826 / 8012 / 8112 / 8110 / 805 / 8210 / 857 / 8212 / 83

Outcome results

Primary

7-Day Point-Prevalence Abstinence

Participants will be coded as abstinent if they self-report no smoking for the past 7 days at the assessment endpoint (6 month follow-up) and provide a saliva sample for cotinine testing with a value of \<4 ng/ml. Participants will be considered not abstinent if they are lost to follow-up, report any smoking in the past 7 days, return a saliva sample with cotinine greater than or equal to 4 ng/ml, or fail to return a usable saliva sample.

Time frame: 6-months

Population: All randomized participants were included in intent-to-treat analyses.

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
1-Call, Patch, SmokefreeTXT, Financial Incentive7-Day Point-Prevalence Abstinence11 Participants
1-Call, Patch, SmokefreeTXT, No Financial Incentive7-Day Point-Prevalence Abstinence7 Participants
1-Call, Patch, No SmokefreeTXT, Financial Incentive7-Day Point-Prevalence Abstinence8 Participants
1-Call, Patch, No SmokefreeTXT, No Financial Incentive7-Day Point-Prevalence Abstinence10 Participants
1-Call, Patch+Loz, SmokefreeTXT, Financial Incentive7-Day Point-Prevalence Abstinence6 Participants
1-Call, Patch+Loz, SmokefreeTXT, No Financial Incentive7-Day Point-Prevalence Abstinence10 Participants
1-Call, Patch+Loz, No SmokefreeTXT, Financial Incentive7-Day Point-Prevalence Abstinence10 Participants
1-Call, Patch+Loz, No SmokefreeTXT, No Financial Incentive7-Day Point-Prevalence Abstinence15 Participants
4-Call, Patch, SmokefreeTXT, Financial Incentive7-Day Point-Prevalence Abstinence4 Participants
4-Call, Patch, SmokefreeTXT, No Financial Incentive7-Day Point-Prevalence Abstinence16 Participants
4-Call, Patch, No SmokefreeTXT, Financial Incentive7-Day Point-Prevalence Abstinence10 Participants
4-Call, Patch, No SmokefreeTXT, No Financial Incentive7-Day Point-Prevalence Abstinence7 Participants
4-Call, Patch+Loz, SmokefreeTXT, Financial Incentive7-Day Point-Prevalence Abstinence12 Participants
4-Call, Patch+Loz, SmokefreeTXT, No Financial Incentive7-Day Point-Prevalence Abstinence8 Participants
4-Call, Patch+Loz, No SmokefreeTXT, Financial Incentive7-Day Point-Prevalence Abstinence16 Participants
4-Call, Patch+Loz, No SmokefreeTXT,No Financial Incentive7-Day Point-Prevalence Abstinence12 Participants

Source: ClinicalTrials.gov · Data processed: Feb 5, 2026