Anesthesia, Satisfaction, Personal
Conditions
Brief summary
Pre-anesthesia visit for scheduled surgery is mandatory by law in France. During this visit, patients should be informed of the different available technics of anesthesia (i.e. general or loco-regional) and of their own risks . Nowadays, many informations are given through written paper and leaflets, just before the consultation. In addition, patients need usually to wait for the doctor. This time may be used to give information, and new information's support, such as videos, may be used. The aim of this study is to evaluated if a robot (PEPPER), who is able to answer to patients and to give informations, may increase the satisfaction of patients having a pre anesthesia visit for a scheduled surgery.
Detailed description
Before- after observational study. All adult patients (age≥18 yrs) coming for a pre-anesthesia visit will be proposed to fulfill a questionnaire regarding their satisfaction and the quality of information they received. * in the first period, patients will receive paper informations before the anesthesia visit. * in the second period, they will have the same paper informations but a robot PEPPER will also stand in the waiting room and propose to the patients to give them informations about anesthesia, patients journey, risks, blood transfusion etc...
Interventions
OTHERPEPPER robot
Presence of a Robot (PEPPER Robot), designed and programmed to give informations, using a screen and vocal. All the patients in the second period will have access to,the robot, while waiting for the visit.
Sponsors
University Hospital, Angers
Study design
Observational model
CASE_CONTROL
Time perspective
PROSPECTIVE
Eligibility
Sex/Gender
ALL
Age
18 Years to 120 Years
Healthy volunteers
No
Inclusion criteria
* Adult patients scheduled for a pre-Anesthesia visit during the study period
Exclusion criteria
* Refusal to answer the questionnaire * unable to answer the questionnaire (not speaking french...)
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Patients satisfaction about the pre-anesthesia visit | 1 hour | numerical scale from 0 to 10 (poor to excellent) |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| quality of information | 1 hour | numerical scale from 0 to 10 (poor to excellent) |
| quality of information about risks | 1 hour | numerical scale from 0 to 10 (poor to excellent) |
| annoying of waiting | 1 hour | numerical scale from 0 to 10 (none to maximal) |
Countries
France
Outcome results
None listed