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Digital Online Consultations - Effects on Antibiotic Prescribing and Health Care Utilization in Primary Care

Digital Online Consultations - Effects on Antibiotic Prescribing and Health Care Utilization in Primary Care

Status
Completed
Phases
Unknown
Study type
Observational
Source
ClinicalTrials.gov
Registry ID
NCT03474887
Acronym
DOCACUP
Enrollment
4057
Registered
2018-03-23
Start date
2018-03-30
Completion date
2021-12-20
Last updated
2022-01-25

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Sore Throat, Dysuria, Cough, Common Cold, Influenza

Keywords

Telemedicine, Remote consultation, Mobile health, Telehealth, mhealth, eVisits, eConsultation, ehealth

Brief summary

BACKGROUND/SIGNIFICANCE: With developments in mobile health and the abundance of smartphones, online consultations have emerged as a popular form of primary care in Sweden. Controversy exists regarding diagnostic accuracy, appropriate prescription of antibiotics, and effects on care-seeking patient behavior following implementation of online consultations. As empirical research is lacking, the investigators seek to evaluate online primary care consultations compared to physical consultations with regards to non-inferiority of antibiotic prescription for chief complaint of sore throat. METHODS: Medical record data is used to identify patients with a chief complaint of sore throat, cough/common cold/influenza, or dysuria after choosing online (DIGI) or physical (PHYSI) consultations. A cohort of patients with similar chief complaints prior to implementation of online consultations was used as a control group (CONTROL). Prospective data from local registries and medical records was gathered 14 days the consultation. The primary outcome was rate of antibiotic prescription after sore throat. Secondary outcomes included patient revisits (including hospital admissions), patient satisfaction, time to physician contact, registered diagnosis, and documentation or Centor Criteria and Urinary Tract Infection (UTI)-Criteria. SIGNIFICANCE: Results will shed light on whether antibiotic prescription differs significantly between digital and physical primary care consultations. Hypotheses may also be generated as to how patients seek care in light of improved availability in a tax-sponsored healthcare system.

Detailed description

Due to limited recruitment of PHYSI and CONTROL patients, these cohorts will be combined into a single physical cohort to provide adequate power for analysis as per predefined required sample size.

Interventions

Regular physician consultation at the primary care clinic.

An online platform for communicating with a physician digitally. Patients answer a series of algorithm-based questions after specifying chief complaint, after which contact is established with a physician who can communicate through short messages. The physician can then order labs, prescribe relevant medication or book the patient for a physical consultation if need be.

Sponsors

Doctrin
CollaboratorUNKNOWN
Capio Group
CollaboratorOTHER
Capio Go
CollaboratorUNKNOWN
Lund University
CollaboratorOTHER
Region Skane
Lead SponsorOTHER

Study design

Observational model
COHORT
Time perspective
PROSPECTIVE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* Patient seeking care at primary healthcare provider (Capio in Skåne or Capio Go) * Patient who according to medical record presents with sore throat, cough/common cold/influenza, or dysuria

Exclusion criteria

* Patient who according to medical record presents with main symptom other than sore throat, cough/common cold/influenza, or dysuria. * Patient under the age of 18.

Design outcomes

Primary

MeasureTime frameDescription
Antibiotics Prescription After Sore Throat24 hoursProportion of patients prescribed an antibiotics (as documented in medical records) in conjunction with their initial visit with chief complaint sore throat.

Secondary

MeasureTime frameDescription
Antibiotics Prescription After Dysuria24 hoursProportion of patients prescribed an antibiotics (as documented in medical records) in conjunction with their initial visit with chief complaint dysuria.
Patient Revisits14 daysNumber of healthcare-system visits following initial consultation (as documented in local registries). Includes outpatient as well as inpatient visits.
Type of Antibiotic Prescribed24 hoursATC-codes of antibiotics prescribed in conjunction with the initial consultation.
Registered Diagnosis24 hoursDiagnosis registered in with medical journal in conjunction with with initial consultation.
Patient Satisfaction24 hoursAverage scores documented on a 3 question survey, if documented.
Antibiotics Prescription After Cough/Common Cold/Influenza24 hoursProportion of patients prescribed an antibiotics (as documented in medical records) in conjunction with their initial visit with chief complaint cough/common cold/influenza.
Centor Criteria Documentation24 hoursProportion of patients where Centor Criteria are fully documented in the medical record in conjunction with the initial consultation. Centor criteria: Tonsillar redness/exudates, Tender anterior cervical adenopathy, fever over 38,5° C, absence of cough.
UTI Criteria Documentation24 hoursProportion of patients where urinary tract infection criteria are fully documented in the medical record in conjunction with the initial consultation. UTI Criteria: increased pain, frequency, urgency. Lack of vaginal symptoms, fever or flank pain.
Ordering of labs for sore throat24 hoursDefined as StrepA quick-test for group A Streptococcus (GAS)-tonsillitis, including outcome
Ordering of labs for dysuria24 hoursDefined as urinalysis, including outcomes of leukocytes and nitrate
Time to Physician Contact14 daysDIGI: Time from patient log-in on the online platform to first speech-bubble from the physician. PHYSI and CONTROL: Time from registered telephone contact to registered physician contact.

Countries

Sweden

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 15, 2026