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Pilot the Use of VA Make the Connection Campaign to Facilitate Help Seeking Among Vulnerable Veterans

Evaluation of the VA's Public Awareness Campaigns

Status
Withdrawn
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03407443
Enrollment
0
Registered
2018-01-23
Start date
2016-07-31
Completion date
2022-09-30
Last updated
2023-02-08

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Help-Seeking Behavior, Mental Health Issue (E.G., Depression, Psychosis, Personality Disorder, Substance Abuse)

Keywords

mental health promotion campaign, veterans

Brief summary

This pilot study seeks to determine if exposure to the Make the Connection campaign messages developed by the U.S. Department of Veterans Affairs (VA) is associated with changes in mental-health related outcomes, specifically: (1) psychosocial determinants that drive help seeking behaviors (knowledge, attitudes and intentions); and (2) perceived barriers to seeking care. Participants are randomly assigned to message exposure or control (no exposure) conditions. Data from this project will inform mental health education and outreach efforts targeted towards Veterans experiencing mental health concerns.

Interventions

OTHERExposure to Make the Connection messages

Participants are exposed to Make the Connection messages (each approximately 3 minutes in length) weekly for over a four-month study period through the study mobile application.

OTHERActive Control Group

Participants are exposed to VA news clips/segments (each approximately 3 minutes in length) weekly for over a four-month study period through the study mobile application.

Sponsors

Canandaigua VA Medical Center
Lead SponsorFED

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE (Subject)

Eligibility

Sex/Gender
ALL
Age
18 Years to 89 Years
Healthy volunteers
Yes

Inclusion criteria

Veterans of all gender/sex, race/ethnicities that in the past 6 months: * utilized health services in the U.S. Department of Veterans Affairs (VA); * screened positive on the PHQ-2, AUDIT-C or PC-PTSD and/or received a mental health diagnosis as documented in VA medical record * Fluent in English language * Capable of understanding goals of study * Capable of providing verbal consent * Willing and able to download/use study Android mobile application for duration of study

Exclusion criteria

* Not a U.S. Veteran who has utilized VA health care in the past 6 months * Did not screen positive and/or was not diagnosed with mental health disorder * Determined cognitively impaired and unable to provide verbal consent * Determined to be in high distress during recruitment screening * Currently institutionalized (i.e., hospitalized; incarcerated, etc.) * Unwilling and/or unable to download and use use the study app

Design outcomes

Primary

MeasureTime frameDescription
change in help seeking behaviorchange from baseline behavior at 16 weeksself-report treatment engagement in VA or non-VA services

Secondary

MeasureTime frameDescription
Attitudes towards help seekingassessed up to 16 weeksself-reported treatment beliefs and likelihood for help seeking
Barriers to careassessed up to 16 weeksThe 6-item stigma Scale developed by Britt et al. (2000; 2008) to assess stigma of accessing treatment for psychological problems among military personnel is used w/a 5 point likert scale (1=strongly disagree to 5=strongly agree). Logistical barriers to care are also assessed using the 5-item Barriers to Care scale (Hoge et al. 2004) to assess barriers to accessing psychological treatment w/ a 5 point likert scale (1=strongly disagree; 5= strongly agree). Higher values represent a worse outcome (e.g., higher endorsement of stigma).

Other

MeasureTime frameDescription
change in social supportchange from baseline behavior at 16 weeksself-report survey using the multidimensional scale of perceived social support (Zimmet et al. 1990). This is a 12-item scale of perceived social support from family and friends. Each item is scored 1-7 on a likert scale (1=very strongly disagree; 7=very strongly agree) and summed with a possible range of 7 to 84. Higher scores indicate higher awareness/belief of social support.

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026