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Homeless Care Management App

m-Health to Increase Service Utilization in Recently Incarcerated Homeless Adults

Status
Completed
Phases
Phase 3
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT03399500
Acronym
Link2Care
Enrollment
403
Registered
2018-01-16
Start date
2018-04-27
Completion date
2023-11-14
Last updated
2024-12-19

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Adherence, Patient, Health Behavior, Mental Health Impairment, Substance Use Disorders

Keywords

Case Management, Homelessness, Smartphone, Health Related Quality of Life, Mental Health, Substance Use Disorders

Brief summary

There is a significant revolving door of incarceration among homeless adults, a population with substantial health disparities. Homeless adults who receive the professional coordination of individualized care (i.e., case management) during the period following their release from jail experience fewer mental health and substance use problems, are more likely to obtain stable housing, and are less likely to be re-incarcerated. The proposed study will use mobile technology to address these barriers and fill gaps in the understanding of the causes of the revolving door of homeless incarceration. This research represents a step toward integrated service connection and healthcare service provision for one of the most underserved, high need, and understudied populations in the United States. Smart phone apps that increase the use of available healthcare services and identify predictors of key outcomes (e.g., homelessness, re-arrest, medication compliance) could be used to reach hard to reach populations with histories of significant and persistent health disparities (e.g., homeless adults).

Interventions

BEHAVIORALIn-Person Case Management at Homeless Recovery Program

In-Person Case Management at Homeless Recovery Program

BEHAVIORALUnlimited Smartphone

Smartphone with unlimited calls, texts, and data plan

BEHAVIORALSmartphone Based Case Management (SPCM) app

Smartphone Based Case Management app

Sponsors

The University of Texas Health Science Center, Houston
CollaboratorOTHER
National Institutes of Health (NIH)
CollaboratorNIH
National Institute on Minority Health and Health Disparities (NIMHD)
CollaboratorNIH
University of Oklahoma
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
TREATMENT
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* released from Dallas County Jail in the past month * plan to reside in the Dallas area for the next year * enrolled in The Bridge Homeless Recovery Program * willing and able to attend the baseline visit, randomization visit, and the 1, 3, and 6-month follow-up visits * score ≥ 4 on the REALM-SF indicating \> 6th grade English literacy level * score \>24 on the Mini-Mental State Exam indicating no substantial cognitive impairment.

Exclusion criteria

* Cannot read English * Under the age of 18

Design outcomes

Primary

MeasureTime frameDescription
Number of Case Management Sessions Completed6-month follow-upTotal number of sessions completed between the randomization visit and 6-month follow-up

Secondary

MeasureTime frameDescription
Number of Homeless Nights6 monthsTotal number of self-reported homeless nights over the 6 month study period (via Timeline Follow Back Procedures). Participants with any missing are excluded.
Number of Re-arrests12 monthsTotal number of times each participant is booked into Dallas County Jail (using jail arrest records)
Alcohol Use6 monthsNumber of days of alcohol use (via Timeline Follow Back procedures). Any participant that missed any of the follow-ups are missing.
Drug Use6 monthsNumber of days of drug use (via Timeline Follow Back procedures). Any participant that missed any of the 3 follow-ups are missing.

Countries

United States

Participant flow

Participants by arm

ArmCount
Usual Case Management (UCM)
Group receives standard case management at the shelter In-Person Case Management at Homeless Recovery Program: In-Person Case Management at Homeless Recovery Program
136
UCM + Smartphone
Group receives standard case management and an unlimited smartphone In-Person Case Management at Homeless Recovery Program: In-Person Case Management at Homeless Recovery Program Unlimited Smartphone: Smartphone with unlimited calls, texts, and data plan
134
Smartphone Based Case Management (SPCM)
Group receives standard case management and an unlimited smartphone with the SPCM app In-Person Case Management at Homeless Recovery Program: In-Person Case Management at Homeless Recovery Program Unlimited Smartphone: Smartphone with unlimited calls, texts, and data plan Smartphone Based Case Management (SPCM) app: Smartphone Based Case Management app
133
Total403

Baseline characteristics

CharacteristicUsual Case Management (UCM)TotalSmartphone Based Case Management (SPCM)UCM + Smartphone
Age, Continuous39.68 years
STANDARD_DEVIATION 10.63
40.34 years
STANDARD_DEVIATION 10.93
40.46 years
STANDARD_DEVIATION 10.84
40.88 years
STANDARD_DEVIATION 11.37
Ethnicity (NIH/OMB)
Hispanic or Latino
17 Participants51 Participants17 Participants17 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
119 Participants352 Participants116 Participants117 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
American Indian or Alaska Native
3 Participants7 Participants2 Participants2 Participants
Race (NIH/OMB)
Asian
1 Participants4 Participants2 Participants1 Participants
Race (NIH/OMB)
Black or African American
86 Participants240 Participants67 Participants87 Participants
Race (NIH/OMB)
More than one race
11 Participants40 Participants19 Participants10 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
Unknown or Not Reported
2 Participants18 Participants11 Participants5 Participants
Race (NIH/OMB)
White
33 Participants94 Participants32 Participants29 Participants
Region of Enrollment
United States
136 participants403 participants133 participants134 participants
Sex: Female, Male
Female
18 Participants56 Participants19 Participants19 Participants
Sex: Female, Male
Male
118 Participants347 Participants114 Participants115 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
EG002
affected / at risk
deaths
Total, all-cause mortality
0 / 1360 / 1340 / 133
other
Total, other adverse events
0 / 1360 / 1340 / 133
serious
Total, serious adverse events
0 / 1360 / 1340 / 133

Outcome results

Primary

Number of Case Management Sessions Completed

Total number of sessions completed between the randomization visit and 6-month follow-up

Time frame: 6-month follow-up

ArmMeasureValue (MEAN)Dispersion
Usual Case Management (UCM)Number of Case Management Sessions Completed9.39 number of sessionsStandard Deviation 11.4
UCM + SmartphoneNumber of Case Management Sessions Completed7.69 number of sessionsStandard Deviation 10.79
Smartphone Based Case Management (SPCM)Number of Case Management Sessions Completed8.46 number of sessionsStandard Deviation 11.17
Secondary

Alcohol Use

Number of days of alcohol use (via Timeline Follow Back procedures). Any participant that missed any of the follow-ups are missing.

Time frame: 6 months

ArmMeasureValue (MEAN)Dispersion
Usual Case Management (UCM)Alcohol Use14.26 daysStandard Deviation 31.93
UCM + SmartphoneAlcohol Use20.70 daysStandard Deviation 39.09
Smartphone Based Case Management (SPCM)Alcohol Use26.57 daysStandard Deviation 41.37
Secondary

Drug Use

Number of days of drug use (via Timeline Follow Back procedures). Any participant that missed any of the 3 follow-ups are missing.

Time frame: 6 months

ArmMeasureValue (MEAN)Dispersion
Usual Case Management (UCM)Drug Use6.33 daysStandard Deviation 16.75
UCM + SmartphoneDrug Use22.34 daysStandard Deviation 48.32
Smartphone Based Case Management (SPCM)Drug Use17.61 daysStandard Deviation 32.64
Secondary

Number of Homeless Nights

Total number of self-reported homeless nights over the 6 month study period (via Timeline Follow Back Procedures). Participants with any missing are excluded.

Time frame: 6 months

ArmMeasureValue (MEAN)Dispersion
Usual Case Management (UCM)Number of Homeless Nights161.48 number of nightsStandard Deviation 41.64
UCM + SmartphoneNumber of Homeless Nights167.12 number of nightsStandard Deviation 31.19
Smartphone Based Case Management (SPCM)Number of Homeless Nights159.00 number of nightsStandard Deviation 39.09
Secondary

Number of Re-arrests

Total number of times each participant is booked into Dallas County Jail (using jail arrest records)

Time frame: 12 months

ArmMeasureValue (MEAN)Dispersion
Usual Case Management (UCM)Number of Re-arrests0.55 number of arrestsStandard Deviation 0.82
UCM + SmartphoneNumber of Re-arrests0.64 number of arrestsStandard Deviation 1.01
Smartphone Based Case Management (SPCM)Number of Re-arrests0.61 number of arrestsStandard Deviation 1.06

Source: ClinicalTrials.gov · Data processed: Mar 6, 2026